• Customer

    Theme resource capacity issue

    Posted by: sohamsolution Jan 18, 2021 at 07:17 (3 months ago)
    Hello Team,
    I have purchased Biolife WordPress theme and setup on staging server http://bajaar.pocketbajaar.com/. When I go to open the home page of website the website gets loading for long time and then give following error:

    "Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request."

    However the internal pages are opening but still there is problems.

    When I have talked with Hosting Support they have said that there may be some process running in your theme which causing the issue. So I request you to please check the issue and fix it asap.

    Thanks

  • Customer

    Posted by: yame, Jan 19, 2021 at 07:20 (3 months ago)

    Hi, @sohamsolution

    I see that you still do not install WP yet: https://prnt.sc/x6yf8n Please complete this
    Also, the FTP account is not correct: https://prnt.sc/x6yg7y

    Pls check then let me know
    Regards,
    Yame

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