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By albardian in WordPressArmania, Jul 8, 2020 at 23:02

You're welcome.
Hope that you will spend the time to rate for us ^^

Thank you!
Yame

 3

By: yame
4 year ago Jul 10, 2020 at 03:04

Slider Rev Not Working

By ridzsquid in WordPressArmania, Jul 10, 2020 at 08:33

Hi,

Please refer to this document to understand how to make it shows: https://armania.kutethemes.net/documentation/docs/faqs/5-revolution-slider-images-do-not-show/

Regards,
Yame

 1

By: yame
4 year ago Jul 10, 2020 at 09:46

Logancee Theme 1.7 for Prestashop 1.7.6.6

By mobenzogertjan in PrestashopLogancee, Jul 4, 2020 at 12:48

Because you don't extract properly the theme. It was written in the document also.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/logancee-multipurpose-responsive-prestashop-theme/reviews/14573932 and leave your 5 stars and your good comments there. It is really worth to me

Thank you ...

 12

By: yame
4 year ago Jul 10, 2020 at 09:55

Several orders in woocommerce section

By steffanpotters in WordPressOcolus, Jul 10, 2020 at 10:04

Hi @steffanpotters,

Could you please explain more details about your questions?
Help me to take the screenshots, then I will check for you

Awaiting your reply...
Regards,
Yame

 1

By: yame
4 year ago Jul 13, 2020 at 01:07

ASAP DOCUMENTATION

By gomaagencialatam in WordPressOcolus, Jul 7, 2020 at 23:04

Hi,

We are here willing to support all the issues related to the theme.
As the original request, you were asking for the document on how to install this theme. We also tested this theme with this way to install and it works.
So, if you still do not install this theme successfully, ...

 6

By: yame
4 year ago Jul 13, 2020 at 01:56

Product images do not stop loading

By maticsvazic in WordPressBiolife, Jul 10, 2020 at 18:34

I got it. So I will close this ticket.
If you need any help, pls submit a new one.

Thank you!
Regards,
Yame

 2

By: yame
4 year ago Jul 11, 2020 at 11:41

Mega Menu

By gradu82work in WordPressArmania, Jul 9, 2020 at 08:44

With all my efforts, I think I deserve to get the 5 stars. You can see, all my clients always rate with 5 stars when they are satisfied.
And I hope that you will re-rate with 5 stars for me. Thank you so much!

 12

By: yame
4 year ago Jul 11, 2020 at 11:21

Biolife - Typos and misspellings

By kalvinlee in WordPressBiolife, Jul 10, 2020 at 21:55

The Envato will send you an email to update the theme. You also will see the message to update the theme on your site.

Thank you!

 3

By: yame
4 year ago Jul 13, 2020 at 03:01

Is it possble to use more than one header in my them

By kunlejo in WordPressBoutique, Jul 11, 2020 at 18:47

Hi @kunlejo,

We have all designs for the header of the theme. However, if you want to mix, it belongs to the customized job.
We do not have the option to mix the info of this header to apply for another header.

Thanks for your understanding.
Regards,
Yame

 1

By: yame
4 year ago Jul 13, 2020 at 03:18

Footer in all pages

By albardian in WordPressArmania, Jul 10, 2020 at 22:38

Don't worry. We are here willing to help you.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

Thank you ...

 4

By: yame
4 year ago Jul 13, 2020 at 03:19

themes problem with problem with plugin facebook for woocommerce

By wongef100 in WordPressKuteShop, Jul 12, 2020 at 09:45

Hi @wongef100,

My coder also checked this issue.
We just develop the appearance of this theme basing on the default template of WP and Woo.
We will just support for all included plugins in the theme. This is the third-party plugin, we do not support it. Please contact the author of this ...

 1

By: yame
4 year ago Jul 14, 2020 at 01:10

All pages grayed out and will not allow me to edit them

By bking12 in WordPressBoutique, Jul 12, 2020 at 19:03

Hi,

Excuse me, we cannot access your admin account: https://prnt.sc/tiwq1x
Pls check again and provide me your ftp account also. Then my coder will check.
Ah, please take the screenshots also for the new issue.

Thank you!
Regards,
Yame

 2

By: yame
4 year ago Jul 16, 2020 at 11:37

header is not working on the sub page & Customize header like footer builder

By buddhiprasan in WordPressArmania, Jul 12, 2020 at 19:30

Hi @buddhiprasan,

This is the header you select in Theme Options: https://prnt.sc/tgu65p
If you want this header to show on every page, you should disable the Meta Box in Custom Theme Options: https://prnt.sc/tgudiu
You can edit the page and disable this mode

Regards,
Yame

 1

By: yame
4 year ago Jul 13, 2020 at 11:16

Kuteshop Toolkit is needed for this theme. Please update the plugin.

By icode15 in WordPressKuteShop, Jul 13, 2020 at 06:30

Hi @icode15,

It's so great. So I will close this ticket.
If you need any help, please submit a new one + provide your admin account, I will check for you

Regards,
Yame

 2

By: yame
4 year ago Jul 13, 2020 at 09:09

Nav Menu mouse over dropdown

By gradu82work in WordPressArmania, Jul 13, 2020 at 13:15

Hi Ray,

Could you take the screenshot for your question? Then I will check for you

Regards,
Yame

 1

By: yame
4 year ago Jul 14, 2020 at 03:22

Grid layout

By Majo204 in WordPressBiolife, Jul 14, 2020 at 02:11

Have you modified anything in your site? My coder sees that something was changed.
You should add more the class auto-clear then check again

https://prnt.sc/thx7vy
https://prnt.sc/thx7lb

 2

By: yame
4 year ago Jul 15, 2020 at 02:18

Listing Category

By getupsolutions in WordPressBiolife, Jun 26, 2020 at 11:35

You can refer to this: https://biolife.kutethemes.net/documentation/documentation/getting-started/wordpress-information/

 9

By: yame
4 year ago Jul 17, 2020 at 11:04

Search in home page not showing Properly

By getupsolutions in WordPressBiolife, Jul 14, 2020 at 09:21

It's done: https://prnt.sc/tjb06p
Pls check your site again

 2

By: yame
4 year ago Jul 17, 2020 at 01:58

Installation of Theme and demo data not working correctly

By feat12 in WordPressArmania, Jul 14, 2020 at 07:41

Hi,

I hope that this will be the answer: https://support.kutethemes.com/topic/show-topic/69877
Pls check your ticket and do as the guideline. It will be useful for you
Just let me know if you need any help.

Regards,
Yame

 2

By: yame
4 year ago Jul 15, 2020 at 03:02

Full online version of kuteshop

By icode15 in WordPressKuteShop, Jul 13, 2020 at 06:34

If you need urgent help, please submit a ticket or contact me via skype: vetyame. I will support you
Thank you!

 5

By: yame
4 year ago Jul 15, 2020 at 03:05

Installation of Theme and demo data not working correctly

By feat12 in WordPressArmania, Jul 14, 2020 at 07:41

I replied to all your tickets. Please check then let me know

Regards,
Yame

 2

By: yame
4 year ago Jul 15, 2020 at 03:03

No Add to Cart on Product Pages

By sikeadmin in WordPressBoutique, Jul 11, 2020 at 21:07

It is because you are selecting the Main color is white: https://prnt.sc/thxu7c

Just try to select another color then check again

 5

By: yame
4 year ago Jul 15, 2020 at 02:22

Failed to download the selected sample data package 'main'

By icode15 in WordPressKuteShop, Jul 14, 2020 at 13:47

Thank you. I will check

 5

By: yame
4 year ago Jul 15, 2020 at 08:21

image issue to fix

By icode15 in WordPressKuteShop, Jul 15, 2020 at 11:29

Hi @icode15,

1 - https://prnt.sc/tit73i: It will include all the needed folders we built for this theme. In case you lose any slider, you can open the folder revsliders to upload again. Something like that
2 - https://prnt.sc/tit8ax: No, there is a banner there and I also see it shows on your ...

 1

By: yame
4 year ago Jul 16, 2020 at 08:57

Can't Publish Products

By sikeadmin in WordPressBoutique, Jul 15, 2020 at 03:14

It's done: https://prnt.sc/titdjt
Pls check your site again then let me know the result

Yame

 3

By: yame
4 year ago Jul 16, 2020 at 09:01

Bought this a couple days ago and when i import the theme it imports all messed up.

By inspiraprint in WordPressArmania, Jul 6, 2020 at 14:04

It's done for you:
https://prnt.sc/tiuo52
https://prnt.sc/tiuofo
https://prnt.sc/tiuol7
https://prnt.sc/tiuota

Pls check again your site and let me know the result
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

Thank ...

 7

By: yame
4 year ago Jul 16, 2020 at 10:01

Products do not show prices

By maticsvazic in WordPressBiolife, Jul 11, 2020 at 11:01

You're welcome.
So do you need any assistance on this ticket?
If not, may I close it? Please submit a new one if you need any help

Regards,
Yame

 10

By: yame
4 year ago Jul 16, 2020 at 10:20

Demo data and look and feel of layout

By feat12 in WordPressArmania, Jul 10, 2020 at 11:09

- Which banners do you want to change? Pls take the screenshot and mark on those places then I will check
- Change hotline: https://prnt.sc/tiure1
- Remove the heat item: Deactivate this plugin: https://prnt.sc/tius91
- Which menu do you want to change? and which the texts do you want to increase the font ...

 6

By: yame
4 year ago Jul 16, 2020 at 10:06

Header changes

By feat12 in WordPressArmania, Jul 15, 2020 at 21:31

Hi @feat12,

I see that you have the same ticket with another one. So I will close this one.

If you have any other issues, please submit ticket then I will check for you

Best regards,
Yame

 1

By: yame
4 year ago Jul 16, 2020 at 10:11

Header changes

By feat12 in WordPressArmania, Jul 15, 2020 at 21:49

Hi,

I already replied to these issues on other tickets. You can check to find the answer there.

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Jul 16, 2020 at 10:10

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