• Customer

    All pages grayed out and will not allow me to edit them

    Posted by: bking12 Jul 12, 2020 at 19:03 (3 year ago)
    Installed all demo content and not all content is showing on shop pages, and also i can not edit any of the pages on the site. All pages are grayed out and will not allow me to edit any of the page sections. nothing seems to be working at all. see attached image of grayed out pages i cant edit.

  • Customer

    Posted by: bking12, Jul 12, 2020 at 19:10 (3 year ago)

    Seems like edit page functions are now working after updating the Ovick plugin. how ever it does still seem like the shop page is missing eh same demo data thumb nails, it make sit easier to work on the site if they are visible so i can get an idea of what it will look like. That seems to be the only thing left to fix.
  • Customer

    Posted by: yame, Jul 16, 2020 at 11:37 (3 year ago)

    Hi,

    Excuse me, we cannot access your admin account: https://prnt.sc/tiwq1x
    Pls check again and provide me your ftp account also. Then my coder will check.
    Ah, please take the screenshots also for the new issue.

    Thank you!
    Regards,
    Yame

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