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add text description to category

By ireneorozco in PrestashopBoutique, Jul 29, 2019 at 10:15

Thank you.
So if you do not have any other questions, may I close this ticket?

When you need any assistance, pls submit a new one, then I will check for you

Regards,
Yame

 6

By: yame
5 year ago Aug 2, 2019 at 09:16

VIRUSSS

By bregovski in WordPressKuteShop, Jul 27, 2019 at 13:59

Your issue was solved via Email. So I will close this ticket

For any questions, pls submit a new one then I will check for you

Regards,
Yame

 14

By: yame
5 year ago Aug 6, 2019 at 01:39

Product view page not working and add to cart not working

By sanathan_j in WordPressKuteShop, Aug 2, 2019 at 04:27

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 5

By: yame
5 year ago Sep 11, 2019 at 03:43

Checkbox and Radio buttons too big

By sagar108 in WordPressBiolife, Jul 10, 2019 at 13:55

Oh wow. Great job.

So I will close this ticket. If you have any questions, pls submit a new one then I will check for you

Regards,
Yame

 5

By: yame
5 year ago Aug 5, 2019 at 00:39

I can't change home page logo, please give me solution

By Saidur8 in WordPressKuteShop, Aug 5, 2019 at 07:11

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
5 year ago Sep 11, 2019 at 03:43

Main Navigation Background Color Header 01

By tekguard in WordPressTechOne, Aug 1, 2019 at 20:24

https://prnt.sc/ooxr6c you can change the color code here.

Pls try with this

Regards,

 9

By: yame
5 year ago Aug 6, 2019 at 08:07

Adding Individual Products Not Working On New Version

By tekguard in WordPressTechOne, Aug 4, 2019 at 04:15

Okay, thanks : )

So I will close this ticket. If you need any helps, pls submit a new one, I will check for you

Best regards,
Yame

 5

By: yame
5 year ago Aug 6, 2019 at 08:02

Related Products Container

By tekguard in WordPressTechOne, Jul 24, 2019 at 03:58

When you overwrite or edit again the code of demo theme, you should use child theme.
We will update in the next version so that you can use child theme to add the customization of css code
Thanks for your understanding!

Yame

 15

By: yame
5 year ago Aug 6, 2019 at 10:45

use different header and footer style from the main template

By anduinn in WordPressBoutique, Aug 5, 2019 at 11:22

I got feedback from my coder:
Due to your site does not support for ssl, he said that you should use ssl to make sure that your site is always safe: https://prnt.sc/oqg4or
If not, pls deactivate plugin jetpack

In addition, the animation of visual does not work well. Turn it off is fine: ...

 13

By: yame
5 year ago Aug 11, 2019 at 05:52

Languages

By mohammadaffaneh in WordPressBoutique, Aug 10, 2019 at 15:17

Hi mate,

In this case, you can use plugin WPML. This plugin supports for multi languages. So you can add your second language, then when you switch site, it will show the correct language for that site

This is the paid plugin so it has the feature you need. You can purchase ...

 1

By: yame
5 year ago Aug 12, 2019 at 01:34

Mobile Nav Menu Text Color

By tekguard in WordPressTechOne, Aug 12, 2019 at 08:31

You're welcome.
So I will close this ticket. If you have any other problems, pls submit a new one then I will check for you

Best regards,
Yame

 3

By: yame
5 year ago Aug 13, 2019 at 01:42

Urgent, my site is down because of the kuteshop-toolkit plugin

By Carmelina1959 in WordPressKuteShop, Aug 11, 2019 at 00:37

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 12

By: yame
5 year ago Sep 11, 2019 at 03:36

Hi, How do I put them back?

By Masrie in WordPressTechOne, Aug 13, 2019 at 05:38

http://prntscr.com/osdtow I helped you to add this like in demo. Pls check your site again
Thanks!

 3

By: yame
5 year ago Aug 14, 2019 at 03:49

Checkout Page, Required Fields

By MikaylaWCR in WordPressBoutique, Jul 24, 2019 at 23:14

You're welcome :)

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

Thank you so much!
Yame

 12

By: yame
5 year ago Aug 15, 2019 at 02:25

Stock Qty Code

By tekguard in WordPressTechOne, Aug 13, 2019 at 21:20

Oh yeah. Thank you :D I will ask the coder to refer this

So if you have any questions, pls let me know

Yame

 3

By: yame
5 year ago Aug 15, 2019 at 08:03

Vertical Menu showing everything double

By amberkhell in WordPressKuteShop, Aug 15, 2019 at 06:55

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
5 year ago Sep 11, 2019 at 03:34

Theme main menu display error

By wongef100 in WordPressKuteShop, Jun 3, 2019 at 23:18

This is the setting from demo: http://prntscr.com/ote2cp
You can refer for your site

 41

By: yame
5 year ago Aug 16, 2019 at 08:30

Page Scroll Up Issue

By tekguard in WordPressTechOne, Aug 14, 2019 at 21:16

Hope you understand because we style the theme as the default design.
This is not included in design so it belongs to customized work. So if you still need help, pls submit requirement via this services: https://support.kutethemes.net/offer/add then my coder will check for you

Thank you!
Regards,
Yame

 5

By: yame
5 year ago Aug 19, 2019 at 01:00

Once again I am here. 3.5.0 my theme was deformed. my images always start the resizing process

By moda-favela in WordPressKuteShop, Aug 9, 2019 at 14:23

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 10

By: yame
5 year ago Sep 11, 2019 at 03:38

Translations and side bar removing and theme version update...

By biokatka in WordPressBiolife, Aug 2, 2019 at 05:32

Okay mate :)
Thank you!

 9

By: yame
5 year ago Aug 19, 2019 at 01:19

Add existing mega menu in normal menu

By sagar108 in WordPressBiolife, Aug 19, 2019 at 15:32

Okay so pls provide me your id and pw in the secret information box then we will access to your screen

But, I am not sure that we can check correctly. We use to support for some clients, but the quality of network networking is not good so that we cannot ...

 4

By: yame
5 year ago Aug 20, 2019 at 08:45

Notice! Add to cart message doesn't make sense

By SparkedInnovations in WordPressTechOne, Aug 11, 2019 at 04:55

This is the feedback from my coder:

This plugin overwrote ad-to-cart button and removed attribute 'aria-label' of the default add-to-cart button so the notice does work well.
('aria-label' is the attribute that contains the information of product's name when it is added to cart)

Not all of our customers use this plugin ...

 5

By: yame
5 year ago Aug 21, 2019 at 03:00

Template update

By piliferrer in WordPressBoutique, Aug 20, 2019 at 14:41

Hi mate,

In fact, the notification to update is still being applied for the theme, but in Main theme. So you are using Child theme, it will not work.

My coder updated that function to work in Child theme also, and for now, you will get the notification to update automatically. Pls ...

 3

By: yame
5 year ago Aug 22, 2019 at 02:20

Need the mobile menu from right to left

By sagar108 in WordPressBiolife, Aug 19, 2019 at 15:51

You provided the ID when we was off. And now we are ready. if you are online, pls provide another one, I will check for you
Thanks!

 6

By: yame
5 year ago Aug 22, 2019 at 01:35

logo change in the footer

By soennah-dokter in WordPressBiolife, Aug 23, 2019 at 14:02

Hi mate,

This is the logo in Footer. So,
- Firstly, you have to check which Footer you are using for your site. Please negative to: Theme Options > Footer: http://prntscr.com/oxg9s6
- Secondly: Negative to Ovic Panel > Footer Builder then edit for your Footer Builder you have checked in Theme Options: http://prntscr.com/oxgaao
- ...

 1

By: yame
5 year ago Aug 26, 2019 at 01:11

Error install sample data

By calzadolivorno in WordPressOcolus, Aug 22, 2019 at 18:12

Thank you!

But it is missing of server / host or username of FTP account.
We need the complete account with Server, username and pw.

And, are you ready so that we can reset your whole site?

 3

By: yame
5 year ago Aug 26, 2019 at 01:20

shop and header page modification.

By anduinn in WordPressBoutique, Aug 26, 2019 at 07:45

Hi,

1. It is because you chosen the wrong menu. You have to put in Primary Menu (Mobile Menu, Primary Menu). I did it for you: http://prntscr.com/oxwl4m and now the item is on your site: http://prntscr.com/oxwljm
- Remove Shop's sub items: Negative to Primary Menu (Mobile Menu, Primary Menu) > click Settings ...

 3

By: yame
5 year ago Aug 27, 2019 at 03:06

Problemas con sampledata

By calzadolivorno in WordPressOcolus, Aug 22, 2019 at 17:09

You're welcome!

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624. It's really very worth with me.

Thank you so much!

 7

By: yame
5 year ago Aug 28, 2019 at 00:55

Messed up Credit Card dialogue in Checkout

By SparkedInnovations in WordPressTechOne, Jul 31, 2019 at 05:34

Your plugin conflicts with gallery-LIGHTBOX of Woo: https://prnt.sc/ozjer6, does not conflict with gallery thumbnail. Please contact to the author to get support.
Thanks!

 21

By: yame
5 year ago Aug 30, 2019 at 09:49

When updating plugins, the site stops displaying normally. What's wrong again

By bregovski in WordPressKuteShop, Sep 1, 2019 at 13:02

Hi mate,

Excuse me, I had to import the demo theme for you twice and I really don't know what happen with your server.
We just develop the appearance of theme. So when you get the problem with config the theme, we will help you to check

Thanks for your understanding
Regards,
Yame

 1

By: yame
5 year ago Sep 3, 2019 at 10:17

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