HomeSupport systemWordPressTechOnePage Scroll Up Issue
  • Customer

    Page Scroll Up Issue

    Posted by: tekguard Aug 14, 2019 at 21:16 (5 year ago)
    Hi Mate,

    There is an issue with the pages not scrolling up to the top when clicking on the next page button.

    It should scroll up to the top automatically when clicking to next page but it stays at the bottom.

    If we could fix this issue would appreciate it.

    see video: https://youtu.be/KVBE_En3gN8

    Thank you!
  • Customer

    Posted by: yame, Aug 15, 2019 at 08:48 (5 year ago)

    Hi mate,

    It is because when loading products, .js will not affect to your position on site, it just change the list of products..
    So, if you want to load the page from the top after clicking next page, you have to use the css code to do this.

    Pls check again then let me know your intention.
    Regards,
    Yame
  • Customer

    Posted by: tekguard, Aug 15, 2019 at 14:33 (5 year ago)

    Hi Mate,

    Do you have the css code to do that?

    Its pretty common on most sites when you click the next page button it scrolls back to the top.

    Thank you!


  • Manager

    Posted by: yame, Aug 16, 2019 at 02:18 (5 year ago)

    Hi,

    I am sorry but my coder has just checked again for you. He said that this problem could not be solved by any css of js code. It belongs to customized work, because it will change the default style of theme. So hope you understand. Pls submit a new requirement on our customized services

    Thank you!
  • Customer

    Posted by: tekguard, Aug 16, 2019 at 17:31 (5 year ago)

    Ok no problem.

    I'm surprised he didn't code that into the theme originally being it's a pretty standard thing on majority of sites.

    Almost all sites you next page it scrolls back up to the top. Particularly when browsing products pages on stores.

    Regards.....
  • Manager

    Posted by: yame, Aug 19, 2019 at 01:00 (5 year ago)

    Hope you understand because we style the theme as the default design.
    This is not included in design so it belongs to customized work. So if you still need help, pls submit requirement via this services: https://support.kutethemes.net/offer/add then my coder will check for you

    Thank you!
    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES