HomeSupport systemWordPressBoutique use different header and footer style from ...
  • Customer

    use different header and footer style from the main template

    Posted by: anduinn Aug 5, 2019 at 11:22 (5 year ago)
    I chose home11 template. From the Ovic Panel/ template options, I chose header1 and footer20 as an header and footer style. Then save it. But home page don't change .

    Where did I go wrong.
    SC1-5d481188210a1.PNG
    sc2-5d48118821433.PNG
  • Customer

    Posted by: yame, Aug 6, 2019 at 03:35 (5 year ago)

    Hi mate,

    I cannot reach into your admin account: http://prntscr.com/oouz5g So I cannot check for you

    Please provide me your correct account then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: anduinn, Aug 6, 2019 at 08:52 (5 year ago)

    it is working now.
  • Manager

    Posted by: yame, Aug 6, 2019 at 10:23 (5 year ago)

    http://prntscr.com/oozxko It is still not working. I think your hosting / server blocks my IP.
    If that, pls remove Vietnam out of your black list then let me know, I will check again
    Thanks!
  • Customer

    Posted by: anduinn, Aug 6, 2019 at 15:06 (5 year ago)

    Hi;

    Im really sorry to bother you.

    I talk with hosting company and check blacklist . there are no record blocking country or any IP.
    the domain uzsanglobal.com is hosting at the same server. can U reach it ? e few weeks ago U upgrade my template 1.x to 2.x . and did not change anything since your upgrade operation.

  • Manager

    Posted by: yame, Aug 7, 2019 at 08:34 (5 year ago)

    The IP will be changed regularly.
    The IP for today is 171.244.68.20. If you can remove it from the black list, pls let me know.
    Right now, I still cannot reach into your admin and ftp account

    Thanks!
  • Customer

    Posted by: anduinn, Aug 8, 2019 at 07:16 (5 year ago)

    My hosting company says that there is no black list (ip based or counrty based).


    I would like to confirm whether you can access the www.uzsanglobal.com. (this domain hosting at the same server). If you are receiving the same error, I will change the hosting company.

    sorry again to bother you.
  • Customer

    Posted by: anduinn, Aug 8, 2019 at 07:57 (5 year ago)

    hosting compant says ;

    "if you share tacert output with us we can investigate problem"

    from dos command "tracert -d utelips.com" and let me share the results with hosting company. I know I bother you to much. But I have to open site this week.
  • Customer

    Posted by: anduinn, Aug 8, 2019 at 08:16 (5 year ago)

    I simulate tracert from vietname to utelips.com. it seems no problem (black list, block etc) https://www.webpagetest.org/result/190808_Z9_1662a329026c898bb3d8e3bda4ccab3e/
  • Customer

    Posted by: yame, Aug 8, 2019 at 09:43 (5 year ago)

    Thank you.
    For now I can reach into your site.

    I see that you are still activating Meta Box mode, so some settings in Theme Options will not be received. I disable this mode: http://prntscr.com/opymwn and now, your site is running with header 01 and Footer 20

    However, when disabling this mode, I found out that your site does not work properly. Some elements disappear. So I also sent to my coder and he will check for you. Pls make sure that your accounts are fine until he finishes to check

    Thank you!
  • Manager

    Posted by: yame, Aug 8, 2019 at 09:45 (5 year ago)

    And pls provide me your ftp account also, he will use it if needed
    Thanks!
  • Customer

    Posted by: anduinn, Aug 8, 2019 at 11:37 (5 year ago)

    Ftp and ather information below.

    thanks.
  • Manager

    Posted by: yame, Aug 9, 2019 at 01:53 (5 year ago)

    Thank you. I will inform you when he gives me the feedback

    Thanks for your patience!
  • Manager

    Posted by: yame, Aug 11, 2019 at 05:52 (5 year ago)

    I got feedback from my coder:
    Due to your site does not support for ssl, he said that you should use ssl to make sure that your site is always safe: https://prnt.sc/oqg4or
    If not, pls deactivate plugin jetpack

    In addition, the animation of visual does not work well. Turn it off is fine: https://prnt.sc/oqge3j My coder also fixed it for you. Pls check your site again.

    Regards,
    Yame

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