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Remove menu hover text

By weareshylight in WordPressBoutique, Jun 21, 2018 at 14:39

it's removed. Please check and let me know your results. Also please do not forget you go here: http://themeforest.net/downloads then rate me a good review + 5 stars. It's really worth with me.
Thank you and Have a great day!

5

By: Kazim Vu
6 year ago Jun 25, 2018 at 14:30

Issue with Fashion - Advanced Top Menu

By blaz1988 in PrestashopLondon Stars, Jun 22, 2018 at 13:58

Hi @blaz1988,

Sorry for delay just because we do not work in the weekends.
For your issue, please provide us your back end info + FTP account. We would like to check your site then give you the correct answer.

Waiting for you reply soon ...
Yame

1

By: yame
6 year ago Jun 25, 2018 at 02:03

LuckyShop - Multi-Purpose HTML Template ( Index-4, Index-5, Index-6) Regarding

By prabhuti-systems in HTML TemplatesLuckyShop, Jun 23, 2018 at 06:44

Hi prabhuti-systems
I am really sorry when hearing about that. My coders will check and reply you on coming Monday!
Thank for your patience!

Regards,

1

By: Kazim Vu
6 year ago Jun 23, 2018 at 15:07

Ovic Theme Config

By blaz1988 in PrestashopLondon Stars, Jun 22, 2018 at 12:43

Sorry for delay just because we do not work for weekend.
OK mate, so I will close this ticket. For any questions, please contact again.

Regards,
Yame

2

By: yame
6 year ago Jun 25, 2018 at 00:38

Bug: Cart Page Broke and Outdated WooCommerce Files

By michelledriman in WordPressBoutique, Jun 20, 2018 at 08:20

In this case, please waiting for next update. My coders are checking and update theme asap. If you have other question, please connect to me.
Regards

13

By: Kazim Vu
6 year ago Jun 25, 2018 at 14:26

Strange Issues!

By wMyst in ShopifyMaxstore, Jun 8, 2018 at 21:45

About #2 issue: you can view this image to got this: http://prntscr.com/jzvpvk
This menu will filter collection "BATH & BEAUTY" with "Beauty" tag + "Products" + "Beauty-Products"
I removed filter collection with Jewerly and Apparel item menu: http://prntscr.com/jzvqxw
So please remove filter collection tag at "Beauty" item menu: http://prntscr.com/jzvs4n

Regards, Andy

8

By: andydao
6 year ago Jun 27, 2018 at 09:27

Cart Problems

By woodman54 in ShopifyTechone, Jun 25, 2018 at 18:15

Hi,
please add my email to your store. I will check and resolve your issue.

My email is chungk4bictu@gmail.com

Regards, Andy

1

By: andydao
6 year ago Jun 26, 2018 at 01:28

Problem with support

By nichar in PrestashopBoutique, Jun 25, 2018 at 19:06

Hello,

Could you please provide your purchase code in Secret information box below. Then I will check for you

Regards,
Yame

1

By: yame
6 year ago Jun 26, 2018 at 00:45

Product Step Part zig zag

By bsgimexpert in ShopifyX.Shop, Jun 26, 2018 at 10:09

Hi,
please view this image: http://prntscr.com/jzw3ad

Regards, Andy

1

By: andydao
6 year ago Jun 27, 2018 at 09:49

Bakery

By livas30 in WordPressTuran, Jun 20, 2018 at 21:28

Hello,

The plugin were updated. Please do as the following steps:
1. Deactivate the plugin
2. Delete that plugin
3. Re-install this. Then you will get the latest version
Do it and tell me your result.

8

By: yame
6 year ago Jul 5, 2018 at 07:10

Space between top and menu too big

By bsgimexpert in ShopifyX.Shop, Jun 26, 2018 at 01:01

Hi,
About Newsletter, please view this image:
Step 1: go customize theme from admin:http://prntscr.com/jzwsjf
Step 2: find newsletter: http://prntscr.com/jzwssh
Step 3: http://prntscr.com/jzwrki

About link banner, please go here: http://prntscr.com/jzwykz and edit following this image: http://prntscr.com/jzwy0b

Regards, Andy

3

By: andydao
6 year ago Jun 27, 2018 at 10:53

placeholder image

By pontkom in WordPressTechOne, Jun 17, 2018 at 14:53

My coders, they have edited at the /wp-content/themes/techone/famework/includes/theme-functions.php line 372
and /wp-content/themes/techone/famework/includes/woo-functions.php line 272 files.
Regards

15

By: Kazim Vu
6 year ago Jun 28, 2018 at 02:22

Question about the template Boutique

By manolocb in PrestashopBoutique, Jun 19, 2018 at 15:47

Hello,

- Show the newsletter block on 100% page width: Just because in Homepage 05, we do not have this design. And even you add module for this homepage, that's you want is different from design (we have both Video and Newsletter). However we still customize free for you to be ...

3

By: yame
6 year ago Jun 28, 2018 at 04:02

Store Utopia

By mbilalkhan91 in WordPressKuteShop, Jun 29, 2018 at 10:16

Hi mbilalkhan91
Could you please provide your WP-Admin login via secret information area? I would like to check your site before. Also, may i remove all demo content and reinstall from scratch? I would like to sure from you.
Regards

1

By: Kazim Vu
6 year ago Jul 2, 2018 at 08:15

Fancybox Error

By prosadoc in PrestashopLondon Stars, Jun 29, 2018 at 10:34

Hello mate,

Could you please provide us your back end + FTP account ?
If it is possible, please take the screenshot for the error you said above. It will help us to check easily.

Waiting for your reply ....
Yame

1

By: yame
6 year ago Jul 2, 2018 at 02:44

Cant change anything in my site

By mbilalkhan91 in WordPressKuteShop, Jun 29, 2018 at 12:05

Hi mbilalkhan91
In this case, please turn of the Meta Box Option at the dashboard>>KuteShop>>Theme Options>>General>>Main Setting and let me know your results because when it's turn on, you have to setting for each pages.
If it does not work, please provide your wp-admin login account via secret information area. I will ...

1

By: Kazim Vu
6 year ago Jul 2, 2018 at 07:28

Cấu hình web

By binhmo in WordPressKuteShop, Jun 30, 2018 at 04:10

Replied via Skype

2

By: Kazim Vu
6 year ago Jul 2, 2018 at 08:04

A few minor issues....

By kineticautoworks in ShopifyTechone, Jul 3, 2018 at 01:25

Hi,
+#1 Abount vendor, you need to add name of vendor to tags: http://prntscr.com/k2aabw
http://prntscr.com/k2aaiy
+#2 This one is difficult and I am not clear your feedback. It is a customize job.
+#3 I have resolved this issue

Regards, Andy

3

By: andydao
6 year ago Jul 4, 2018 at 04:03

Site too slow and sometimes lag.

By Dyanfield in WordPressKuteShop, Jun 30, 2018 at 20:36

Also, could you connect to me via skype: itsonla ? I would like to live chat end need some info from you.
Regards

6

By: Kazim Vu
6 year ago Jul 5, 2018 at 03:36

Popup

By boraerd in ShopifyTechone, Feb 18, 2018 at 16:15

Hi,
I got your email.

Regards, Andy

40

By: andydao
6 year ago Jul 5, 2018 at 01:02

Product categories issues + images

By mlapointe in WordPressTuran, Jul 4, 2018 at 21:43

Hello,

My coder fixed successfully for you the bug on IE and Chrome. Please check it again
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
6 year ago Jul 9, 2018 at 01:35

Theme options, widgets and personalization doesn't work

By faktykonopne in WordPressTuran, Jul 4, 2018 at 16:50

My coder fixed the bugs for you. Please check your site again.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

3

By: yame
6 year ago Jul 9, 2018 at 00:51

Need missing html files

By dutchbreeze in HTML TemplatesBoutique, Jul 6, 2018 at 19:52

Hi dutchbreeze
I have just shared via your email. Please check it. If you have any problems, please connect to me.

Kazim

1

By: Kazim Vu
6 year ago Jul 8, 2018 at 14:49

Incompatibility WooCommerce 3.4x

By camb2503 in WordPressBoutique, Jul 7, 2018 at 09:31

Hi camb2503
I am sure that the Boutique theme, it's compatible with the Woo plugin 3.4. Could you please provide your wp-admin login +ftp accounts via secret information area? Currently, your wp-admin login, it does not work.
Regards

1

By: Kazim Vu
6 year ago Jul 8, 2018 at 16:28

Where to find the Section ID code for a category?

By lelooman in WordPressKuteShop, Jul 9, 2018 at 11:03

Hi lelooman
It's default of the short code and it will get out when you create a category. Also, you can not manage them. If you have other questions, please connect to me.
Regards

1

By: Kazim Vu
6 year ago Jul 10, 2018 at 05:34

Shipping confirmation and a tracking number

By weareshylight in WordPressBoutique, Jul 10, 2018 at 01:04

Hi weareshylight
In this case, please try the MailChipm plugin, it supports for this function.
Regards

1

By: Kazim Vu
6 year ago Jul 10, 2018 at 03:10

Price filter

By livas30 in WordPressTuran, Jun 26, 2018 at 19:40

OK I see

13

By: yame
6 year ago Jul 11, 2018 at 00:44

Category Pages Issue - Kuteshop v 1.7.9

By ifede84 in WordPressKuteShop, Jul 8, 2018 at 15:46

thanks

12

By: Kazim Vu
6 year ago Jul 10, 2018 at 09:37

Add to Cart Issue

By ifede84 in WordPressKuteShop, Jul 6, 2018 at 16:27

Let my coders check again and reply you asap.
Thank you very much.

Kazim

18

By: Kazim Vu
6 year ago Jul 13, 2018 at 06:22

Error XX

By livas30 in WordPressTuran, Jul 5, 2018 at 20:26

I've got feedback. My coder has fixed this bug for you.
Please clear cache and check your site again

5

By: yame
6 year ago Jul 12, 2018 at 07:42

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