HomeSupport systemWordPressKuteShopCategory Pages Issue - Kuteshop v 1.7.9
  • Customer

    Category Pages Issue - Kuteshop v 1.7.9

    Posted by: ifede84 Jul 8, 2018 at 15:46 (7 year ago)
    Dear Costumer Support,

    There an issue with category pages on Kuteshop 1.7.9 and woo 3.4.3

    The products and categories images are not correctly aligned and this written appears:

    desktop-columns-4 tablet-columns-2 mobile-columns-1">

    Cattura-5b4231e70e6b4.JPG
    Cattura2-5b4231e70f1ec.JPG
  • Customer

    Posted by: Kazim Vu, Jul 8, 2018 at 16:22 (7 year ago)

    Hi ifede84
    I have checked but did not access your wp-admin login. Please check and provide me again. I will check and fix asap.
    Regards
    wp-admin-5b423a3ec1d06.png
  • Customer

    Posted by: ifede84, Jul 9, 2018 at 06:28 (7 year ago)

    Dear Kazim,

    thank you for your help.

    I've deactivated rename wp.login plugin.

    Could you try now please?
  • Customer

    Posted by: Kazim Vu, Jul 9, 2018 at 07:00 (7 year ago)

    Hi ifede84
    I have got your secret info. My coders will check and reply you asap.
    Regards
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 07:49 (7 year ago)

    Why do not you install the new version, it's version 3.x.x ? It's lighter and faster than version 1.7.9
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 07:59 (7 year ago)

    it's fixed. Please check it and let me know your results. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

    Kazim
  • Customer

    Posted by: ifede84, Jul 10, 2018 at 08:27 (7 year ago)

    Dear Kazim

    thank you very much!

    1) i've just left a 5 star review on themeforest :)

    2) are you going to release a new 1.x version to fix this category issue, or can you suggest which file you have modified, so i can import on my live site and fix this issue

    3) i have some other issues, do you prefer one tickets for singolar issue?
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 08:34 (7 year ago)

    Thank for your good reviews.
    - About issue 2, we still support for this version however you should use the kuteshop 3.x.x, it's lighter and faster
    - About issue 3, if you have other questions, you can create a new ticket, it's the best.
    Regards
  • Customer

    Posted by: ifede84, Jul 10, 2018 at 08:41 (7 year ago)

    Dear Kazim,

    2) i know i should use version 3.x.x, but the conversion from 1.x will require time so i have scheluded doing it on 2019. Furthermore there are some issue with 3.x. (like http://support.kutethemes.net/topic/show-topic/53523 ) so for know, i have to use 1.x. Are you going to update it near future, or can you suggest me which file you have modified to fix it?
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 09:06 (7 year ago)

    .
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 09:09 (7 year ago)

    Sure. My coders are checking the cart issue and reply you asap. On my demo, it does not get the same your issue. They are checking and reply you soon.
    Regards
  • Customer

    Posted by: ifede84, Jul 10, 2018 at 09:32 (7 year ago)

    Thank you very much. i'm going to open others tickets for my other issue!
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 09:37 (7 year ago)

    thanks

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES