• Customer

    Popup

    Posted by: boraerd Feb 18, 2018 at 16:15 (7 year ago)
    Hi,

    When I disable popup newsletter, in the site is writing "content not found". Can you check? https://prnt.sc/igg06t
    That's why I again did active popup.

    I have sent you invite.

  • Customer

    Posted by: boraerd, Feb 21, 2018 at 18:50 (7 year ago)

    Hi,

    I have sent and you seems to be login.
  • Customer

    Posted by: boraerd, Mar 26, 2018 at 18:38 (7 year ago)

    Hi,

    How can we add text to Additional Information?
    https://prnt.sc/iwos3r

  • Supporter

    Posted by: andydao, Mar 27, 2018 at 05:10 (7 year ago)

    Hi,
    1/ you need to click this app: http://prntscr.com/iwvb3j
    2/ Select product: http://prntscr.com/iwvbgy
    3/ Fill information following this guide: http://prntscr.com/iwvcok

    Regards, Andy
  • Customer

    Posted by: boraerd, Mar 28, 2018 at 15:36 (7 year ago)

    Hi,

    - Can you remove this Additional Information section?
    - https://maxishopcenter.com/collections/kitchen/products/electrical-latte-pen-for-coffee-cake
    In this address, i have one more related products (This category has 2 products, but related products is empty, can you check?
  • Customer

    Posted by: boraerd, Mar 28, 2018 at 16:20 (7 year ago)

    I have sent invite also to your email.
  • Supporter

    Posted by: andydao, Mar 29, 2018 at 03:16 (7 year ago)

    Hi,
    I have fixed your issue.
    Please check it again.

    Regards, Andy
  • Customer

    Posted by: boraerd, Mar 29, 2018 at 15:40 (7 year ago)

    Hi,

    Thank you.

    - "Show the shipping calculator?"
    I choose No, but it is still seems in cart page. https://prnt.sc/iy39s9
    "Grand Total" section also empty.

    - In the card page and collections page, brand logo still seems, i dont want to use brand slider, can you remove it?
    - In the home page, how can i put products to MOST VIEWED, ONSALE PRODUCTS, NEW ARRIVALS sections? Seems empty. https://prnt.sc/iy3eox
  • Supporter

    Posted by: andydao, Mar 30, 2018 at 08:21 (7 year ago)

    Hi,
    I fixed your issue about shipping calulator and brand slider.
    About Most view,onsale products and new arrivals section
    You need to setting for this section.
    1/ http://prntscr.com/iye7a1
    2/ http://prntscr.com/iye8ij

    Now your section is working: http://prntscr.com/iyebx8
    Notice: you need add product to your collection.

    Thank your feedback.

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 4, 2018 at 17:53 (7 year ago)

    Hi,

    Brand logos still seems in category pages: https://maxishopcenter.com/collections/computers-electronics?view=grid_left_sidebar
  • Supporter

    Posted by: andydao, Apr 5, 2018 at 10:07 (7 year ago)

    Hi,
    Please check it again.
    I have removed it
    Sure it will not appear in the future.
    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 8, 2018 at 16:21 (7 year ago)

    Hi,

    - It is still seems in https://maxishopcenter.com/pages/contact
    - Blog page text does not see HTML https://maxishopcenter.com/blogs/computers-electronics/syma-x5c-explorers-2-4g-review
    - In the blog page, Categories section is showing keywords, not blog categories, it must show blog category names not keywords. https://prnt.sc/j2j0lq
    - When I click to next page, writing "Showing NaN-NaN of undefined" error. https://streamable.com/ipz0m
    - In the home page, email subscribe form photo and text seems missing. https://prnt.sc/j2j4fu
  • Supporter

    Posted by: andydao, Apr 9, 2018 at 04:22 (7 year ago)

    Hi,
    please check your issues again.
    I have fixed it.

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 9, 2018 at 17:47 (7 year ago)

    Hi,

    Thank you.

    - In the home page, email subscribe form photo and text seems missing. Can you check the video? https://streamable.com/uw677
    - Where can I set this menu? https://prnt.sc/j2zaem It start Register/sign In. Top menu.
  • Supporter

    Posted by: andydao, Apr 10, 2018 at 00:12 (7 year ago)

    Hi,
    I have fixed your issue.
    About set menu, please view this link: http://prntscr.com/j33urz

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 10, 2018 at 16:04 (7 year ago)

    Hi,

    When i change the topbar menu, other menu also change: https://prnt.sc/j3eqe2 Two menu is same.
    But in your demo, these two menu different: https://prnt.sc/j3er0u

    How can i do different this menu like in your demo?
  • Supporter

    Posted by: andydao, Apr 11, 2018 at 14:49 (7 year ago)

    Hi,
    Step 1: create more item to mainmenu: http://prntscr.com/j3urxq
    Step 2: go to admin-> customize theme-> General Settings -> Menu
    and select Main menu : http://prntscr.com/j3uslb

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 11, 2018 at 18:59 (7 year ago)

    Hi,

    Now i can not set topbar menu, can you check? https://prnt.sc/j3yfvk
  • Supporter

    Posted by: andydao, Apr 12, 2018 at 10:21 (7 year ago)

    Hi,
    I have tried to insert a item menu to topbar menu. And it is still working now
    http://prntscr.com/j48062

    http://prntscr.com/j480k3

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 15, 2018 at 15:10 (7 year ago)

    Hi,

    - https://maxishopcenter.com/collections/mens-clothing/products/flb-wholesale-spring-cotton-cap-baseball-cap-snapback-hat-summer-cap-hip-hop-fitted-cap-hats-for-men-women-grinding-multicolor

    In this page, bestseller section empty, it does not seem.

    - Can you remove all categories link? https://prnt.sc/j5jvok
    - We do one space between lines, but in the site, texts seems double lines. Can you check? https://streamable.com/6wcj3
  • Supporter

    Posted by: andydao, Apr 16, 2018 at 15:07 (7 year ago)

    Hi,
    I have fixed all your issues.
    Please check it again.
    contact to me if you have other issue.
    Have a nice day!

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 16, 2018 at 18:03 (7 year ago)

    Hi,

    Thank you.

    - In the home page, when you click quick view, if product has more than 6 variants or photos, photos seem not straight: https://prnt.sc/j62j4s
    - https://maxishopcenter.com/pages/contact How can I give link to the social accounts?
  • Supporter

    Posted by: andydao, Apr 17, 2018 at 02:08 (7 year ago)

    Hi,
    I have checked and resolve your issues.
    Please check it again.
    http://prntscr.com/j6865p

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 17, 2018 at 14:12 (7 year ago)

    Hi,

    Last two photos same color of the product and when i change the color, photo does not change. https://prnt.sc/j6g47o
    Maybe you can put narrows to change product photos like in the product page.
  • Supporter

    Posted by: andydao, Apr 18, 2018 at 14:56 (7 year ago)

    Hi,
    I have checked your product and saw that: this product have 2 images are the same
    http://prntscr.com/j6xthu

    I have fixed issue about change the color. Please check it again.

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 18, 2018 at 18:08 (7 year ago)

    Hi,

    This product has 9 variants, but in quickview seem only 6 photo/variant. https://prnt.sc/j70oae
  • Supporter

    Posted by: andydao, Apr 19, 2018 at 04:38 (7 year ago)

    Hi,
    I think that we should limit 6 or 8 photos for variant product. How do you think about this?
    This theme don't support slider for thumbnail image on quickview.

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 19, 2018 at 14:48 (7 year ago)

    Hi,

    - You can put limit.
    - https://maxishopcenter.com/pages/contact Email address link does not work.
    - In the home page, where can i set slider banners?
    - https://maxishopcenter.com/account/login In this page, Username or email address, Password, Last Name and email form lenght are very long, can you so them short? https://prnt.sc/j7eo2a
    And in contact us page, Phone Number (Optional) area also very long. https://prnt.sc/j7eozm
  • Supporter

    Posted by: andydao, Apr 20, 2018 at 10:12 (7 year ago)

    Hi,
    + About #1 issue: http://prntscr.com/j7r9q5
    + About #2 issue: http://prntscr.com/j7ra6q
    + About #3 issue: please explain more this issue. if you can send to me your screenshot. That is really usefull
    + Abount #4: I have fixed it. please check it again: http://prntscr.com/j7ravv

    Really, a few your feedback is customize working.
    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 20, 2018 at 17:09 (7 year ago)

    Hi,

    Actually i did not want to send you customize work. Quickview did not work, because if product has more than 6 photos, photos does not seem, it was a bug. Thats why i wrote you about it.

    - In the home page, from where can i set slider banners? https://prnt.sc/j7x7iw
    - https://maxishopcenter.com/pages/contact Mail address link does not work.
    - In contact us page, Phone Number (Optional) area also very long https://streamable.com/2g3n1
  • Supporter

    Posted by: andydao, Apr 22, 2018 at 02:44 (7 year ago)

    Hi,
    + About #1 issue: please view this link: http://prntscr.com/j8g3n9
    + About #2 issue: It is working now.
    + About #3 issue: It is working now.

    Regards, Andy
  • Customer

    Posted by: boraerd, Apr 23, 2018 at 12:57 (7 year ago)

    Hi,

    Thank you.

    - When i am going to shop now button, button seems white: https://streamable.com/nz7c7
    - In the homepage, in "New arrivals" and "Onsale products", quick view link does not work: https://streamable.com/m0ir4
    - https://maxishopcenter.com/products/vormor-men-bag-high-quality Our phone number does not seem correctly, it is too small and not center.
    - https://maxishopcenter.com/collections/pet-products/products/pet-tunnel-cat-play-tunnel-brown-foldable-1-holes-cat-tunnel-kitten-cat-toy-bulk-cat-toys-rabbit-play-tunnel In this product, colour variant brown does not work.
    - In the home page, quickview in this product color variant does not work: https://streamable.com/s03ec
    - How can i use your about us product page?
    - Blog posts does not see HTML: https://streamable.com/40c7n
  • Supporter

    Posted by: andydao, Apr 24, 2018 at 15:27 (7 year ago)

    Hi,
    + #1 issue: it is resolved.
    + #2 issue: It is resolved.
    + #3 issue: It is resolved.
    + #4 issue: It is resolved. I checked this issue and saw that variant image which you selected for first variant. It is not in images of product
    http://prntscr.com/j9j6xc

    http://prntscr.com/j9j7hx
    it has more 10 images
    http://prntscr.com/j9j7s7
    http://prntscr.com/j9j80z
    So you should choose image which is same product images
    + #5 issue: please explain this one: How can i use your about us product page?
    + #6 issue: It is resolved

    Regards, Andy
  • Customer

    Posted by: boraerd, Jul 2, 2018 at 14:39 (6 year ago)

    Hi,

    Support time expired, where can I buy it?
  • Supporter

    Posted by: andydao, Jul 3, 2018 at 01:53 (6 year ago)

    Please contact to me.
    My email is chungk4bictu@gmail.com

    Regards, Andy
  • Customer

    Posted by: boraerd, Jul 4, 2018 at 18:03 (6 year ago)

    I have sent you email, i am wating for your reply.
  • Supporter

    Posted by: andydao, Jul 5, 2018 at 01:02 (6 year ago)

    Hi,
    I got your email.

    Regards, Andy

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