• Customer

    Bug: Cart Page Broke and Outdated WooCommerce Files

    Posted by: michelledriman Jun 20, 2018 at 08:20 (6 year ago)
    Hi

    The cart page changed and didn't show a checkout button, or the correct layout with the price headings - please see uploaded screenshot. I disabled all plugins but it didn't help. I changed themes to TwentyFifteen and it was fixed. Then I found the original theme files I downloaded for this theme from last year, and FTPd the Cart folder (under Woocommerce) and the cart page was fixed.

    I think this is a bug in the theme - please may you look and let me know?

    ---------------------------------------------------------------

    I also have this error in the backend from Woocommerce:
    Your theme (Kute Boutique) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    Do you know about this and how do I fix it please?

    Thanks!

  • Customer

    Posted by: Kazim Vu, Jun 20, 2018 at 09:09 (6 year ago)

    Hi michelledriman
    Could you please provide your FTP account details via secret information area? My coders will check again and reply you asap.
    Regards
  • Customer

    Posted by: michelledriman, Jun 20, 2018 at 09:23 (6 year ago)

    FTP Below thanks
  • Customer

    Posted by: Kazim Vu, Jun 21, 2018 at 03:34 (6 year ago)

    Hi
    Your accounts, they do not work. Please check again and let me know.
    Regards
  • Customer

    Posted by: michelledriman, Jun 21, 2018 at 07:11 (6 year ago)

    Hi, I have double checked and they definitely do work, I think the server was hanging. Please try again?
  • Customer

    Posted by: Kazim Vu, Jun 21, 2018 at 07:55 (6 year ago)

    Hi
    It's the same results above. Maybe by your host's firewall, it's blocked my IP. Please check again.
    Regards
  • Customer

    Posted by: michelledriman, Jun 21, 2018 at 08:20 (6 year ago)

    We have rebooted the server - please may you try again?
  • Customer

    Posted by: Kazim Vu, Jun 21, 2018 at 08:46 (6 year ago)

    The same results above. I still do not access it. Please check again
  • Customer

    Posted by: michelledriman, Jun 21, 2018 at 11:27 (6 year ago)

    May I please have your IP address so I can check if there's an issue? https://www.whatismyip.com/
  • Customer

    Posted by: Kazim Vu, Jun 22, 2018 at 02:09 (6 year ago)

    Here are my IPs: 117.7.89.93 and 113.160.160.116, 116.104.47.238
    Regards
  • Customer

    Posted by: michelledriman, Jun 22, 2018 at 06:44 (6 year ago)

    Thank you. We have checked and those IPs are not blocked. Could you try now please? Can you get onto http://rula.co.za/ ?
  • Customer

    Posted by: Kazim Vu, Jun 23, 2018 at 16:19 (6 year ago)

    Hi michelledriman
    I have checked and did not get the same your attached file above. The cart page still exists the Checkout button as the attachment screenshot. Please check again and let me know.
    Regards
  • Customer

    Posted by: michelledriman, Jun 25, 2018 at 10:07 (6 year ago)

    Hi, yes that's because I uploaded the cart files from the theme I downloaded from Envato last year when I first purchased the theme. It was my attempt to fix the broken files, which worked. If you upload the theme files from now, you will see that page break. I uploaded the Cart folder that sits within the Woocommerce folder in your theme.

    I also have this error in the backend from Woocommerce:
    Your theme (Kute Boutique) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme. Do you know about this and how do I fix it please?
  • Customer

    Posted by: Kazim Vu, Jun 25, 2018 at 14:26 (6 year ago)

    In this case, please waiting for next update. My coders are checking and update theme asap. If you have other question, please connect to me.
    Regards

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