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  • Customer

    placeholder image

    Posted by: pontkom Jun 17, 2018 at 14:53 (6 year ago)
    Hello! My domain is: intec.hu now i updated the theme and i have many item without picture i see your placeholder image but i want mine placeholder to show. My question is how can i replace your placeholder image like 247x300 or and 15x150 images for my placeholder image? You can see the problem on my website: https://intec.hu
    Regards
    Csaba
  • Customer

    Posted by: Kazim Vu, Jun 18, 2018 at 00:55 (6 year ago)

    Hi pontkom
    In your case, you can replace at the dashboard>>Settings>>Media as the attachment screenshot. Please do it and let me know your results.
    Regards
    placeholder-5b2702f6705b4.png
  • Customer

    Posted by: pontkom, Jun 19, 2018 at 07:00 (6 year ago)

    Hello! I dont want to change the placeholder resolution i want to change no image picture for my picture!

    I attached the picture! My question how can i change it?

    Regards
    1-5b28a9f60b44b.jpg
  • Customer

    Posted by: Kazim Vu, Jun 19, 2018 at 08:46 (6 year ago)

    Could you please provide your wp-admin login + FTP accounts via secret information area? I would like to check and help you.
    Regards
  • Customer

    Posted by: pontkom, Jun 20, 2018 at 09:30 (6 year ago)

    Hello! Added
  • Customer

    Posted by: Kazim Vu, Jun 21, 2018 at 05:22 (6 year ago)

    Hi
    I have checked and found that it does not same as my demo ( see the attachment screenshot). Maybe something's wrong. Could you please provide your FTP account via secret information area? My coders will check and fix asap.
    Regards
    techoneproduct-5b2b36185a37e.png
  • Customer

    Posted by: pontkom, Jun 21, 2018 at 09:08 (6 year ago)

    Hello! Added, regards
    Csaba
  • Customer

    Posted by: Kazim Vu, Jun 21, 2018 at 10:07 (6 year ago)

    I have got your FTP account. My coders will check and fix asap. I will inform you soon when i have got the results from them.
    Regards
  • Customer

    Posted by: Kazim Vu, Jun 22, 2018 at 04:38 (6 year ago)

    Hi pontkom,
    In your case, please enter the dashboard choose Appearance>>Customization>>Woocommerce>>Image Product and choose 1:1 or Custom option. Please do it and let me know your results.
    Regards
  • Customer

    Posted by: pontkom, Jun 26, 2018 at 07:30 (6 year ago)

    Hello! You do not understand the problem or you dont want to understand!?? I want my placeholder image, my question is how can i change it. Before i attached the picture even. Why dont you check it??

    I checked what you told me to set product pic 1:1 but as i said i dont have problem with product pictures.

    I do have problem placeholder image, do you understand?
  • Customer

    Posted by: Kazim Vu, Jun 26, 2018 at 09:19 (6 year ago)

    After your changes. You can choose your size as this link image: http://support.kutethemes.net/public/uploads/attachment/techoneproduct-5b2b36185a37e.png

    Regards
  • Customer

    Posted by: pontkom, Jun 26, 2018 at 19:18 (6 year ago)

    Ok lets try again, i do not want to change image size! All i want the product which has no image i want to put my placeholder NO IMAGE picture there. How can i do that?
  • Customer

    Posted by: pontkom, Jun 26, 2018 at 19:27 (6 year ago)

    Maybe i made a mistake cause im talking about the default product image, when product has no mage shows up the default image. But in woocommerce admin and template setting has no option to upload custom image for default image. I found the solution but not working here: https://wordpress.org/plugins/default-product-image-for-woocommerce/
  • Customer

    Posted by: Kazim Vu, Jun 26, 2018 at 22:46 (6 year ago)

    Hi pontkom,
    I have sent your questions to my coders, they will check and reply you asap.
    Regards
  • Customer

    Posted by: pontkom, Jun 27, 2018 at 07:15 (6 year ago)

    Hello! Now i see the no image pic on the website, but i have no idea how did you changed it, let me know.
    Regards
    Csaba
  • Customer

    Posted by: Kazim Vu, Jun 28, 2018 at 02:22 (6 year ago)

    My coders, they have edited at the /wp-content/themes/techone/famework/includes/theme-functions.php line 372
    and /wp-content/themes/techone/famework/includes/woo-functions.php line 272 files.
    Regards

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