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showing the product order in shop page is not next to each other

By webshark81 in WordPressKuteShop, Mar 9, 2018 at 04:55

Hi webshark81
Could you please provide your wordpress admin login + ftp accounts details via secret information area? I would like to check directly and fix asasp.

Regards

3

By: Kazim Vu
7 year ago Mar 9, 2018 at 16:32

Category Layout

By Inventiaweb in PrestashopBoutique, Feb 26, 2018 at 12:26

Hello,

Since the last time we contacted via mail, I did not received any your replies.
How is your site now? Do you need any assistance from support service?
If not, I will close this ticket for more 2 days

Regards,
Yame

18

By: yame
7 year ago Mar 20, 2018 at 08:17

How do I completely remove or disable "leave reply/post comment" section from the default template?

By vs1_tf in WordPressBoutique, Mar 9, 2018 at 07:42

In this case, you enter the dashboard choose your page (Shipping page) and look down the button of page and then uncheck the Allow Comments option as the attachment screenshot. Please do it and let me know your results. If you have other questions, do not hesitate to contact with ...

3

By: Kazim Vu
7 year ago Mar 9, 2018 at 16:19

Search in theme not working

By abdulqayyum998 in ShopifyTechone, Mar 9, 2018 at 17:12

Hi,
please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: andydao
7 year ago Mar 10, 2018 at 05:26

How do I add links to the footer?

By vs1_tf in WordPressBoutique, Mar 9, 2018 at 21:31

Hi vs1_tf
In this case, you enter the dashbaord and do as this video link: https://youtu.be/tJ3tLku9TuQ
Hope it useful for you. Also, please do not forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Kazim

1

By: Kazim Vu
7 year ago Mar 11, 2018 at 06:34

Logo/Colors not updating on fresh install

By odeostudio in WordPressKuteShop, Jan 16, 2018 at 13:40

Hi
-About edit your phone numbers, you can do at the dashboard>>Appearance>>menus>>Top bar left menu and do as the attachment screenshot.
About the second issue, could you please describe more detail + screenshot> Also, you have to provide your WP Admin login + FTP accounts via secret information area again. Currently they ...

8

By: Kazim Vu
7 year ago Mar 11, 2018 at 06:52

Sale Ribbon Removal

By oyeshoppie in ShopifyTechone, Mar 8, 2018 at 14:07

Hi,
I have fixed #1 your issue. Please check it again.
About #2, #3 please send to me your screenshot which you want to have.
Example: #2, where do you want to display the brand and vendor name on product page. It mean position of them on product page
#3: please send to ...

3

By: andydao
7 year ago Mar 10, 2018 at 14:58

Product Variant

By oyeshoppie in ShopifyTechone, Mar 8, 2018 at 04:56

Hi,
Your issue about variant product, I have fixed it.
Please check it again.
https://www.oyeshoppie.com/products/shoyo-v8-android-smartwatch

Regards, Andy

6

By: andydao
7 year ago Mar 10, 2018 at 15:20

Change post header

By itziklevi in WordPressBoutique, Mar 6, 2018 at 11:41

Hi
Could you please provide your wp Admin login + FTP accounts details via secret information area? My coders will check again and reply you asap.
Regards

4

By: Kazim Vu
7 year ago Mar 11, 2018 at 16:57

edit slider

By hassangad in WordPressKuteShop, Mar 10, 2018 at 14:51

Hi
Please update to the latest of theme version, it's version 3.0.6 and let me know your results.
Regards

1

By: Kazim Vu
7 year ago Mar 11, 2018 at 16:52

Editing footer with wpbakery license

By emracar in WordPressTechOne, Mar 10, 2018 at 21:49

hi emracar
In this case, you have to install and configure the Woocomerce Currency Switcher and WPML plugins. If you have other questions, please let me know.
Regards

3

By: Kazim Vu
7 year ago Mar 11, 2018 at 14:51

footer edit

By hassangad in WordPressKuteShop, Mar 10, 2018 at 14:46

Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Waiting your connection..

4

By: Kazim Vu
7 year ago Mar 13, 2018 at 01:41

Social media is not working

By Galijash in ShopifyTechone, Mar 12, 2018 at 13:20

Hi,
About social media link, you need to insert "https://"
http://prntscr.com/iqm925

About this one "Also, if there is a variant, in a product, the main image of the product does not work "
please send to me that link which is show your issue.

Regards, Andy

Regards, Andy

3

By: andydao
7 year ago Mar 13, 2018 at 14:03

Broken Theme

By Jianprox in WordPressTuran, Mar 11, 2018 at 03:18

Thank you so much!
I see your best rating. Hope you will use this theme and support for us

So I will close this ticket. For any questions, please let me know
Best regards,
Yame

3

By: yame
7 year ago Mar 13, 2018 at 07:40

How can I activate WPBakery Plugin?

By sauravjit in WordPressTuran, Mar 1, 2018 at 12:51

Hello,

It's done. Now you can use WPBakery Plugin to edit your pages properly.
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards
Yame

5

By: yame
7 year ago Mar 15, 2018 at 03:05

Image slider images keep vanishing

By Moby786 in PrestashopBoutique, Mar 13, 2018 at 13:04

Hello,

How is your site now? Do you need any assistance from support service?
If not, I will close this ticket. For any other issues, please submit a new one + provide accounts, I will check for you

Regards,
Yame

2

By: yame
7 year ago Mar 28, 2018 at 03:00

add login and user data to boutique demo 4

By ander0426 in PrestashopBoutique, Mar 13, 2018 at 03:14

Hello,

I got the feedback from my coder.
He said that this is the default module of Prestashop. Even it has the configuration in back end, however it just shows one product in front end. We cannot customize this module.

Hope you understand for this case
Thank you
Yame

4

By: yame
7 year ago Mar 28, 2018 at 02:57

Footer builder not working

By wrymedia in WordPressTuran, Mar 3, 2018 at 18:33

I configured something and now you can edit Footer with VC.
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards
Yame

3

By: yame
7 year ago Mar 14, 2018 at 08:11

Tutorial of installation of the subject

By mauriciohuayta in WordPressBoutique, Mar 13, 2018 at 18:13

Hi mauriciohuayta
Thank for using my theme. About your question, please check your package, it's download from themeforest.net because it includes that package. If you have other questions, please connect me.
Regards

1

By: Kazim Vu
7 year ago Mar 14, 2018 at 05:32

Menus not working

By Galijash in ShopifyTechone, Mar 13, 2018 at 19:20

Hi,
Please send to me your screenshot.

Regards, Andy

1

By: andydao
7 year ago Mar 14, 2018 at 06:20

mega menu no longer shows images on mobile

By twitch310 in WordPressBoutique, Mar 5, 2018 at 05:42

Ok, my coders are checking. I will inform you soon when i got the results from them.

Regards

22

By: Kazim Vu
7 year ago Mar 14, 2018 at 08:31

Remove icon from header (mobile)

By mflausino80 in WordPressTuran, Feb 23, 2018 at 20:58

Thank you so much!
So I will close this ticket in order to easier controlling all your issues.
For any questions, please submit a new ticket + provide account. I will help you
Regards,
Yame

11

By: yame
7 year ago Mar 14, 2018 at 07:31

Loco Translate doesn't work

By mflausino80 in WordPressTuran, Mar 13, 2018 at 23:23

Can you help me to mark into your attachments the texts that you want to translate? Then I will ask the coder to provide you the correct files / folders then you can go there to translate into your language.

4

By: yame
7 year ago Mar 15, 2018 at 03:14

It takes time to load the page.

By perutec in WordPressKuteShop, Mar 14, 2018 at 20:05

Please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Hope it useful for you! ...

1

By: Kazim Vu
7 year ago Mar 15, 2018 at 02:57

zooming in product view page

By saiful043 in WordPressKuteShop, Mar 15, 2018 at 08:21

In your case, please connect to customize services(http://support.kutethemes.net/offer/add), they will check and custom it.
Regards

3

By: Kazim Vu
7 year ago Mar 16, 2018 at 03:03

Columns smartphone and tbalet

By garola in PrestashopLondon Stars, Mar 1, 2018 at 19:27

Hi mate.

I sent you the solution for your issue many days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

9

By: yame
7 year ago Mar 27, 2018 at 01:26

full download newest version

By cviz in WordPressKuteShop, Mar 3, 2018 at 15:50

connected

10

By: Kazim Vu
7 year ago Mar 18, 2018 at 06:10

where is the online documentation + faq + videos of kuteshop v3.x?

By cviz in WordPressKuteShop, Mar 17, 2018 at 02:46

Hi
Please refer here: http://help.kutethemes.net/?s=&search_param=750
and
https://www.youtube.com/watch?v=rN6dQ8OK-JE
Regards

1

By: Kazim Vu
7 year ago Mar 19, 2018 at 03:01

Serious header bug and horizontal scrolling

By kaarafarinan in WordPressBoutique, Mar 11, 2018 at 10:57

My coders, they have checked on MS Edge but did not get the same problems as you mentioned( They checked many times on your site and my home 14 also)
https://youtu.be/_3DqeIhpRlM
Please check again and let me know.
Regards

7

By: Kazim Vu
7 year ago Mar 20, 2018 at 01:28

sidebar widget area to appear sub category

By dhuxul14 in WordPressKuteShop, Mar 17, 2018 at 19:44

Good morning
In this case, you have to add widget to your sidebar and do as the attachment screenshot. If it does not work, please connect to me via skype: itsonla. I will help you.
Regards

2

By: Kazim Vu
7 year ago Mar 19, 2018 at 01:43

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