HomeSupport systemWordPressKuteShopLogo/Colors not updating on fresh install
  • Customer

    Logo/Colors not updating on fresh install

    Posted by: odeostudio Jan 16, 2018 at 13:40 (7 year ago)
    Hello,

    I have install this theme on a fresh install. Installed the child theme as well. Installed the demo content from Kuteshop panel. After that, when I try updating the logo or change the main color, the changes don't show up on the frontend.

    Thanks.
  • Customer

    Posted by: odeostudio, Jan 16, 2018 at 15:22 (7 year ago)

    I just noticed that they do change on every internal page but not on the home page.
  • Customer

    Posted by: Kazim Vu, Jan 16, 2018 at 16:37 (7 year ago)

    Hi odeostudio
    In your case, you enter the dashboard choose KuteShop>>Theme Options>>General>>main setting and turn off the Meta Box Option. Please do it and let me know your results.
    Regards
  • Customer

    Posted by: odeostudio, Jan 16, 2018 at 18:45 (7 year ago)

    That worked. Thank you.
  • Customer

    Posted by: Kazim Vu, Jan 17, 2018 at 06:13 (7 year ago)

    I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

    Regards
  • Customer

    Posted by: shirash, Mar 9, 2018 at 14:50 (7 year ago)

    Hi, i have been experiencing the same problem but now the logo can show on the home page. I need some help on how to edit some pages using visual composer especially the footer pages. When i click on example footer 12, all i see is Vc mixed up content and not Vc menu( see the attached screenshot). Would also like to edit the phone number and contact us section of the header.
    vc-page-5aa29f4be8316.JPG
  • Customer

    Posted by: Kazim Vu, Mar 9, 2018 at 16:11 (7 year ago)

    Hi shirash
    In your case, the cause by you have not enable Visual Composer for the footers. To enable it, you enter the dashboard choose Visual Composer>>Role manager and do as the link image below. Please doit and let me know your results.
    http://support.kutethemes.net/public/uploads/attachment/VC-5a8db06246f2d.png
    Regards
  • Customer

    Posted by: shirash, Mar 10, 2018 at 07:38 (7 year ago)

    Thank you, it worked. What about the other question I asked, how to edit the header phone number. I would also like to have my own colour effected on a particular header layout, how can I achieve that?
  • Customer

    Posted by: Kazim Vu, Mar 11, 2018 at 06:52 (7 year ago)

    Hi
    -About edit your phone numbers, you can do at the dashboard>>Appearance>>menus>>Top bar left menu and do as the attachment screenshot.
    About the second issue, could you please describe more detail + screenshot> Also, you have to provide your WP Admin login + FTP accounts via secret information area again. Currently they do not work.
    Regards
    admin-5aa4d211126a5.png
    phone-number-5aa4d21112c92.png

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