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Insecure URL issue

By monicasutrisna in WordPressBoutique, Aug 28, 2017 at 04:01

Hi monicasutrisna
In this case, you enter the dashboard choose Footers>>your footer and change to your background image with url.( I have checked and found that you have change it.
Regards,

3

By: Kazim Vu
7 year ago Sep 4, 2017 at 05:21

ASAP

By marynavalentiuk in PrestashopLogancee, Sep 1, 2017 at 12:42

1

By: marynavalentiuk
7 year ago Sep 1, 2017 at 12:42

Problem with header

By Jahma_Ster in WordPressBoutique, Sep 1, 2017 at 15:09

Hi Jahma_Ster
In this question, the cause maybe something's wrong. I noted and sent to coders, they will check and reply you asap.
Regards,

1

By: Kazim Vu
7 year ago Sep 4, 2017 at 04:46

Take off comment section

By Jahma_Ster in WordPressBoutique, Sep 1, 2017 at 15:57

It's the same question, i have replied at the last ticket. Please check it and lemme know.
Regards,

1

By: Kazim Vu
7 year ago Sep 4, 2017 at 04:32

Compatible plugin to create Kits with products in different categories.

By Elizanilda in WordPressKuteShop, Sep 1, 2017 at 22:42

Hi Elizanilda
I am not sure it's compatible or not but if you have any problems, my coders will check and help you. Please try it and let me know.
Regards,

2

By: Kazim Vu
7 year ago Sep 4, 2017 at 09:17

Shop Sidebar Issues

By h4ss4n in WordPressTechOne, Sep 3, 2017 at 15:03

Hi h4ss4n
I got your question but in your case you have to customize by yourself or connect to Customized Services. I am really sorry because i do not support for customize work and my default theme does not support as your intention above. If you have other questions, do not ...

1

By: Kazim Vu
7 year ago Sep 4, 2017 at 03:00

Responsive Menu Cyrillic and Front Page problems

By druonn in WordPressTechOne, Jul 25, 2017 at 08:31

- About "account details" issues. You can translate at the public_html/wp-content/plugins/woocommerce/includes/ wc-account-functions.php
Please do it and let me know.
Regards,

33

By: Kazim Vu
7 year ago Sep 11, 2017 at 03:31

Blur Images on Home Page

By h4ss4n in WordPressTechOne, Sep 4, 2017 at 07:22

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

2

By: Kazim Vu
7 year ago Sep 5, 2017 at 03:44

ishop customation

By lingli in WordPressKuteShop, Sep 1, 2017 at 18:36

Hi lingli
My skype id: itsonla

3

By: Kazim Vu
7 year ago Sep 5, 2017 at 09:34

Categories design

By lingli in WordPressKuteShop, Sep 1, 2017 at 22:43

Hi lingli,
i did not see where's your attachment screenshot, Please connect via skype: itsonla to get direct support.
Regards,

4

By: Kazim Vu
7 year ago Sep 5, 2017 at 09:41

themes update automatically

By lingli in WordPressKuteShop, Sep 4, 2017 at 16:32

Hi lingli
I got your question however you should not to update automatically and currently my theme does not support for that because when theme update automatically, you changes will be lost that's why you should update manually.
Regards,

1

By: Kazim Vu
7 year ago Sep 5, 2017 at 04:20

Currency position is not changing

By horoshavin-andr in WordPressTechOne, Sep 2, 2017 at 20:19

I mean you should buy a package, it included license to get full support.
Regards,

5

By: Kazim Vu
7 year ago Sep 6, 2017 at 05:40

How to add countdown timer to hot deal shortcode

By zimylink in WordPressKuteShop, Sep 6, 2017 at 08:55

Please check your email and do as a video shot and then let me know your results. If it does not work, you have to provide your Admin login accounts via secret information area. I would like to check and help you.
Thank you and have a nice day!

2

By: Kazim Vu
7 year ago Sep 7, 2017 at 01:03

featured product

By twitch310 in WordPressBoutique, Aug 8, 2017 at 16:52

Hi twitch310,
Could you please provide your FTP or Cpanel accounts details via secret information area? My coders would like to check your site and fix it.
Regards,

12

By: Kazim Vu
7 year ago Sep 7, 2017 at 07:04

Template - "Home 5"

By smalnero in WordPressTechOne, Sep 6, 2017 at 01:23

Hi smalnero
It's the same, i could not access your site. As i mentioned above, maybe your hót há blocked my IP. Please check again and let me know.
Regards,

5

By: Kazim Vu
7 year ago Sep 7, 2017 at 03:07

How do i hide some filters on certain categories

By richardchagonda in WordPressTechOne, Sep 5, 2017 at 06:29

Hi richardchagonda
In this case, you can remove at the dashboard>>Appearance>>Menus>>Main menu. If it does not work, please provide your Admin login + FTP accounts via secret information area. I would like to directly check on your site and help you.
Regards,

3

By: Kazim Vu
7 year ago Sep 7, 2017 at 03:41

Something went wrong, please try again later.

By richardchagonda in WordPressTechOne, Sep 7, 2017 at 00:41

Hi richardchagonda
Did you Register and enter your API keys yet? Please provide your Admin login + FTP accounts details via secret information area? I will check and help you.
Regards,

1

By: Kazim Vu
7 year ago Sep 7, 2017 at 03:42

Featured box

By giovanoty in WordPressBoutique, Sep 7, 2017 at 03:48

Hi giovanoty
I would like to check your issue however i could not access your site(see the attachment screenshot). The cause maybe your host has blocked my IP, please contact to your host provider to fix it. here're my IPs: 117.7.89.93 and 113.160.160.116
Also, Could you please take a screenshot to ...

1

By: Kazim Vu
7 year ago Sep 7, 2017 at 05:38

For product addition stores

By yavuzdemir52 in WordPressKuteShop, Aug 14, 2017 at 09:17

If you have any problems, please contact me
Thank you and Have a great day!

Regards,
P/s: I will finish and close this ticket after 2 days

7

By: Kazim Vu
7 year ago Sep 7, 2017 at 08:19

Installation Problem

By eb-devour in PrestashopBoutique, Sep 3, 2017 at 22:58

Okay, i just added the demo images. But the colours are still the same, so i thought i change the Layout to Home3, but it does not work. It's a disaster.. nothing works again, only when i choose 'Home1' again as Layout. How can I change the Layout?

10

By: eb-devour
7 year ago Sep 7, 2017 at 09:34

Menu items missing

By COMNOU in WordPressTechOne, Sep 7, 2017 at 12:01

Also, you can connect via skype: itsonla to get directly support

3

By: Kazim Vu
7 year ago Sep 11, 2017 at 03:15

how can i change it

By yavuzdemir52 in WordPressKuteShop, Sep 7, 2017 at 14:48

Good morning, yavuzdemir52
To change it, you enter the dashboard choose KuteShop>>Theme Options>>Custom IS/CSS and replace your icon there
.main-header .shopping-cart-box a.cart-link:after {
background-image: url(../images/your cart.png);
}
Please do it and let me know your results.
Regards,

1

By: Kazim Vu
7 year ago Sep 8, 2017 at 00:59

hello I want to customize search motorum

By yavuzdemir52 in WordPressKuteShop, Sep 7, 2017 at 07:24

If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

3

By: Kazim Vu
7 year ago Sep 8, 2017 at 05:57

Sort option on category page

By choonghoong in WordPressKuteShop, Sep 6, 2017 at 20:01

Could you please provide your Admin login + FTP accounts details via secret information area? My coders will check and guide you.
Regards,

3

By: Kazim Vu
7 year ago Sep 8, 2017 at 05:59

I'm having trouble with the theme

By ardazaman in WordPressKuteShop, Sep 5, 2017 at 10:53

Thank you very much ( I have sent my add via your email)
If you have other questions, do not hesitate to contact with me.
Regards,

9

By: Kazim Vu
7 year ago Sep 8, 2017 at 07:03

menu width 4 coloum

By bykado in WordPressKuteShop, Sep 8, 2017 at 07:46

Hi bykado
I just shared a video shot via your email. Please check and let me know your results. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

1

By: Kazim Vu
7 year ago Sep 8, 2017 at 08:57

Newsletter X-Shop

By gvtech in ShopifyX.Shop, Jun 23, 2017 at 07:55

Thanks again

10

By: gvtech
7 year ago Sep 8, 2017 at 08:04

How do i display the attached section, 2 products side by side.

By richardchagonda in WordPressTechOne, Sep 8, 2017 at 23:35

Hi richardchagonda
I got your question but by the default of theme, it has not option as your attachment screenshot. In this case, you have to customize by yourself or connect to Customized Services. I am really sorry because i do not support for customize work and do not help much ...

1

By: Kazim Vu
7 year ago Sep 9, 2017 at 12:55

Issue with WooCommerce Account Details

By h4ss4n in WordPressTechOne, Sep 9, 2017 at 17:21

Hi h4ss4n
It's not issue because it's the default of the TechOne theme. If you want to show more details, you can customize at the templates/myaccount/form-edit-address.php (Note: you should coppy the templates/myaccount/form-edit-address.php to the child theme and customize there. Your changes wont be lost when theme has updated in the future)
Regards,

1

By: Kazim Vu
7 year ago Sep 11, 2017 at 01:26

Updating Demo Home Page

By dboland1 in WordPressTechOne, Sep 9, 2017 at 09:20

Good morning
To create a category with thumbnail image, you can do as this video shot. I have checked and it works
https://youtu.be/CiTVS0Cn4cQ
If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

3

By: Kazim Vu
7 year ago Sep 11, 2017 at 01:07

INSTALLATION SERVICE

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