HomeSupport systemWordPressBoutiquefeatured product
  • Customer

    featured product

    Posted by: twitch310 Aug 8, 2017 at 16:52 (7 year ago)
    Featured Products element will not show less than 4 products. Can change # of products in edit but always switches to 4 when saved.
  • Customer

    Posted by: Kazim Vu, Aug 9, 2017 at 00:58 (7 year ago)

    Hi twitch310
    I checked on your site and did not get the same problems as you mentioned. It still works( see the attachment screenshot)
    featured-products-598a5e4275eab.jpg
  • Customer

    Posted by: Kazim Vu, Aug 9, 2017 at 01:00 (7 year ago)

    here's the results in the Home page( see attachment screenshot). Please check again and lemme know. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!

    Regards,
    featured-products-in-the-Home-page-598a5ec59db43.jpg
  • Customer

    Posted by: twitch310, Aug 9, 2017 at 03:51 (7 year ago)

    Please check Kute Themes featured products instead of Woothemes featured products
  • Customer

    Posted by: twitch310, Aug 9, 2017 at 02:22 (7 year ago)

    I'm trying to use the featured products from the Kute Theme see screenshot left side. Cannot get other than 4 per page.
    Home01-I-andrewblake-store-598a71d00db8a.png
  • Customer

    Posted by: Kazim Vu, Aug 9, 2017 at 04:04 (7 year ago)

    Hi twitch310
    Sorry, here's it. The cause by you have set 3 items per page on desktop.(see the attachment screenshot)
    featured-1-598a89c882aab.jpg
  • Customer

    Posted by: twitch310, Aug 27, 2017 at 17:52 (7 year ago)

    Cannot make featured products show the products I want. I have checked products as featured but they do not show on the kutetheme product carousel
  • Customer

    Posted by: Kazim Vu, Aug 28, 2017 at 03:17 (7 year ago)

    Hi twitch310
    The cause maybe by you have not make the products, they are featured. To make it, you enter the dashboard choose products and make as the attachment screenshot. Please do it and lemme know your results.
    Regards
    featured-59a38b5db644a.jpg
  • Customer

    Posted by: twitch310, Sep 1, 2017 at 16:04 (7 year ago)

    I have trimmed product list to clarify. Kutethemes featured product does not work. See attached images
    four_stars_backend-59a984f434e9e.jpg
    four_stars_frontend_result-59a984f435162.jpg
    no_stars_backend-59a984f435303.jpg
    no_stars_frontend_result-59a984f4354ab.jpg
  • Customer

    Posted by: Kazim Vu, Sep 5, 2017 at 00:50 (7 year ago)

    Good morning,
    I am sorry for delay because my team just finished a vacation(It's Independent Day). In your case, my coders will check and reply you asap.If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: Kazim Vu, Sep 5, 2017 at 00:56 (7 year ago)

    I have checked on your site and found that you are activating the Boutique 1.1.9( see the attachement screenshot). You should to update to the latest theme version( ver 1.2.4) and let me know your results.
    Regards,
    NOTE: When theme has updated, you should to delete the old version
    Boutique-59adf63d88992.png
  • Customer

    Posted by: twitch310, Sep 6, 2017 at 13:32 (7 year ago)

    Theme has been updated. Still does not work
  • Customer

    Posted by: Kazim Vu, Sep 7, 2017 at 07:04 (7 year ago)

    Hi twitch310,
    Could you please provide your FTP or Cpanel accounts details via secret information area? My coders would like to check your site and fix it.
    Regards,

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