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Request Support for Boutique - Kute Fashion HTML Template

By alejandro_ireland in HTML TemplatesBoutique, Nov 22, 2016 at 21:07

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Dec 14, 2016 at 08:58

Problems : Newsletter popup and image

By kaporal05 in HTML TemplatesLeka, Nov 23, 2016 at 18:16

Dear kaporal05,

Thank you for contacting to support service.
About the issue 1,2, I want to let you know that HTML just a Template fomat. The users have to configure by themselves the functions for the site as they wish that basing on the language that they are using for the site. ...

 1

By: yame
8 year ago Nov 24, 2016 at 09:59

Disable shop menus

By LozanoAndRizo in WordPressKuteShop, Nov 17, 2016 at 10:19

Hi LozanoAndRizo
We removed direct on your site. Please check it and let us know your intentions.
If you have other question, please contact us. We will help you.
Thank you!

 3

By: Kazim Vu
8 year ago Nov 25, 2016 at 08:23

Contact Form

By theminja in WordPressBoutique, Nov 16, 2016 at 20:47

Hi theminja
Your issues fixed. Please check it and let us know your intention.
If you have other question, please contact us. We will help you.
Thanks you!

 7

By: Kazim Vu
8 year ago Nov 26, 2016 at 07:29

Shop useless after installing Logancee

By lolitavonstoff in PrestashopLogancee, Oct 23, 2016 at 19:59

Hi mate.

I am sorry for this delay and I already replied you via skype.
Please check my attachment there

Yame

 12

By: yame
8 year ago Nov 24, 2016 at 07:11

Missing category menu (in the category pages)

By efgieel in PrestashopBoutique, Nov 21, 2016 at 12:17

Ok mate, so I will close this ticket.
For any requirement, please contact to support service.

Regards,
Yame

 4

By: yame
8 year ago Nov 25, 2016 at 01:54

Missing mobile menu

By efgieel in PrestashopBoutique, Nov 21, 2016 at 12:04

We will try to develop all the functions to make the theme to be more useful with all users. Thanks for your comments.
So we will close this ticket. For any requirements, please feel free to contact to us.

Thank you and regards,
Yame

 4

By: yame
8 year ago Nov 25, 2016 at 01:59

advanced menu not working properly

By csafiraa in PrestashopBoutique, Sep 30, 2016 at 10:17

Thank you, I see

 58

By: yame
8 year ago Nov 24, 2016 at 10:02

DOUBLE CLICK ISSUE

By guzzi in WordPressBoutique, Nov 24, 2016 at 15:00

Hi guzzi,
We fixed direct on your site. Please check it and let us know your intentions.
Thanks you!

 1

By: Kazim Vu
8 year ago Nov 25, 2016 at 16:40

Button (new)

By Sacapuntax in PrestashopBoutique, Nov 24, 2016 at 16:14

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 3

By: yame
8 year ago Jan 3, 2017 at 03:18

What about Prestashop version 1.7 update for theme bought? Thanks

By fblasi in PrestashopSuperShop, Nov 24, 2016 at 23:23

Dear fblasi.

Thank you for contacting to support service.
Version 1.7 of Prestashop is the new section that we are researching for updating.
As our understanding about this version, there is no development for the updating Prestashop process yet. Then of course we still don't have any update for this theme ...

 1

By: yame
8 year ago Nov 28, 2016 at 03:22

mega html module

By efgieel in PrestashopBoutique, Nov 24, 2016 at 10:13

I will be grateful if your issue is solved.
Would you spend a litle time to go to http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards

 3

By: yame
8 year ago Nov 25, 2016 at 08:34

Prices

By elcamilo in WordPressBoutique, Nov 23, 2016 at 17:02

Hi elcamilo
It works well, you can see the link below:
https://youtu.be/zdKew7bUevw
The cause maybe by your network or some other reasons. If you have any questions, please contact us. We will help you.
Thanks you and have a nice weekend!

 3

By: Kazim Vu
8 year ago Nov 26, 2016 at 03:29

Mobile Shop page numbers

By RockitFitGear in WordPressBoutique, Nov 25, 2016 at 23:55

Hi RockitFitGear
We got your issue, however we checked on your site and did not get the same problems as you mentioned. We checked on Iphone 5,5s, SS galaxy S5, it is working well (you can see the attachment screenshot).
If you have other question, please contact us. We will help ...

 1

By: Kazim Vu
8 year ago Nov 26, 2016 at 07:40

uploaded products not displaying

By lordvaloni in WordPressKuteShop, Nov 26, 2016 at 11:39

Hi lordvaloni
We got your questions, could please send us your Admin login + FTP account (we could not login your ftp account) via secret information? We would like to check direct on your site and help you fix it.
If you have other questions, please contact us. We will help you.
Looking ...

 1

By: Kazim Vu
8 year ago Nov 28, 2016 at 07:16

Change Font Family

By albertocal in PrestashopLogancee, Nov 22, 2016 at 16:52

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 6

By: yame
8 year ago Dec 5, 2016 at 08:11

How do I change pages??

By edlynhyun in PrestashopSuperShop, Nov 15, 2016 at 23:06

I will be grateful if your issue is solved.
For any requirements, please contact again to support service.
I will close this ticket.

Best regards,
Yame

 7

By: yame
8 year ago Nov 29, 2016 at 03:12

saving problem

By ekomond in PrestashopSuperShop, Nov 23, 2016 at 12:48

Ok mate. So please contact to us when you need any our assistance.
Thank you,
Yame

 3

By: yame
8 year ago Nov 30, 2016 at 01:16

Issue with themes woocommerce files

By filiph in WordPressBoutique, Nov 30, 2016 at 04:07

Hi filiph,
We got your question, however we do not any change Woocommerce plugin because when install the theme you downloaded and installed directly it from the website.
So, please contact to supporter for the Woocommerce plugin, they will help you.
if you have any questions, please contact us. We will ...

 1

By: Kazim Vu
8 year ago Nov 30, 2016 at 08:15

Contact Form

By theminja in WordPressBoutique, Nov 30, 2016 at 06:31

Hi theminja
We got your issue. Please refer these link. Hope it useful for you
https://www.lockedowndesign.com/contact-form-7-emails-going-to-spam/
https://wordpress.org/support/topic/contact-form-7-sending-to-spam-with-certain-email-addresses/
If you have other questions, please contact us. We will help you.
Thanks you!

 1

By: Kazim Vu
8 year ago Dec 1, 2016 at 03:40

edit "categories" and "main menu" >> "product" "Menu list" on mobile (responsive)

By thucphamdonavi in WordPressKuteShop, Nov 30, 2016 at 08:13

Hi thucphamdonavi
We are not clearly your intentions. Could you please contact us via skype: itsonla to get directly support.
Looking forward your reply in the skype!

 1

By: Kazim Vu
8 year ago Dec 1, 2016 at 17:01

Product gallery

By aristoshop in WordPressBoutique, Nov 30, 2016 at 09:40

Hi aristoshop
We checked on your site and did not got the same problems as you mentioned. It 's working well(you can see the attachment screenshot).
So please send us a screenshot to describe your issue, we will check and help you fix it.
Thanks you and have a nice day!

 1

By: Kazim Vu
8 year ago Dec 2, 2016 at 01:55

Problem with theme London Stars Fashion

By telmangr in PrestashopLondon Stars, Nov 30, 2016 at 12:31

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 3

By: yame
8 year ago Dec 10, 2016 at 03:03

Two minor issues

By vagoulakis in WordPressKuteShop, Nov 26, 2016 at 16:16

Hi vagoulakis
Did you update the Revolution Slider plugin yet? Please update it and let us know your results.
If you have any questions, please contact us. We will help you.
Thank you!

 6

By: Kazim Vu
8 year ago Dec 1, 2016 at 18:27

Upload banner in Supershop - Group Category Module

By oumoumadhoussin in PrestashopSuperShop, Nov 7, 2016 at 18:10

Dear mate.

The issue related to Add to cart button has been caused by any module that was overridden the FrontController.php file , not by our theme. Our developer has found out the reason that made the error then we informed you. Because it was caused by another development, therefore we ...

 15

By: yame
8 year ago Dec 2, 2016 at 01:05

Theme and plugin bugs

By casper_tnt in WordPressBoutique, Nov 30, 2016 at 15:47

Hi casper_tnt
We got your question. To use that plugin, you need to customize theme by yourself or contact to Customized services, where they will help you fix it.
We are very sorry, we do not support for the customize work. Hope you understand for us.
If you have other questions, please contact ...

 1

By: Kazim Vu
8 year ago Dec 1, 2016 at 19:14

Boutique woocommerce

By casper_tnt in WordPressBoutique, Nov 16, 2016 at 23:47

Hi casper_tnt,
We got your intention. It is very simple to create a new page as the Shop or category page. From the dashboard choose Pages>> Add new page>> Add short codes, which you need. However these page maybe not appeared some features as the sort by, Page numbers,... The cause ...

 7

By: Kazim Vu
8 year ago Dec 4, 2016 at 15:13

Visual Composer not working

By shajiaboobakar in WordPressKuteShop, Nov 17, 2016 at 08:25

Hi shajiaboobakar
We sent via your email, see the attachment screenshot.
So could you go here: http://themeforest.net/downloads to download it? The latest theme version is 1.6.0
If you have any questions, please contact us.
Thanks you!

 12

By: Kazim Vu
8 year ago Dec 4, 2016 at 15:25

Mistake with Buying SuperShop Theme

By AllProducts365 in PrestashopSuperShop, Dec 1, 2016 at 17:00

Dear AllProducts365,

You can send your requirement via the email address: kutethemes@gmail.com
My admin will check this then give you the answer.

Best regards,
Yame

 1

By: yame
8 year ago Dec 2, 2016 at 03:44

Cant' find the plugin Ovic - Category Image Slider

By bdussaux in PrestashopBoutique, Dec 2, 2016 at 09:36

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Dec 10, 2016 at 09:55

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
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We will try to answer all the questions within 24 hours and solve them as quickly as possible

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