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Revolution slider

By fynessdesign in WordPressBoutique, Oct 26, 2016 at 20:43

Hi fynessdesign
Here are the plugins that we provide for customers using free when buying our theme. If you do not use it, you do not need to install this plugin and it will not affect your website page.
If you have other question, please contact us. We will help you.
Thank you!

 3

By: Kazim Vu
8 year ago Oct 31, 2016 at 03:06

What happens with my menu Options

By davidpineda91 in WordPressBoutique, Oct 29, 2016 at 00:41

Hi davidpineda91,
We got your issue. Please enter your backend choose Appearance>> Menus and do as the attachment file. Your issues will be solved.
Thank you!

 1

By: Kazim Vu
8 year ago Oct 29, 2016 at 09:13

Demo content 11 for Boutique Fashion Theme

By zakinjo in WordPressBoutique, Oct 26, 2016 at 09:41

Hi zakinjo,
We got your info however we could not login to your site(see attachment screenshot). Here is my IP: 113.160.160.116
Please add my ip to your white list. We will check and help you solve your issue.
Thank you and have a nice day!

 5

By: Kazim Vu
8 year ago Oct 31, 2016 at 03:56

Menu double entries

By stecac in WordPressKuteShop, Oct 30, 2016 at 16:38

Hi stecac,
We got your issue. To remove it, you need to enter the Dashboard choose Appearance>>Menus>>Main menu and do as the link image below: http://www.awesomescreenshot.com/image/1774667/cb8c92fb3327e7028a30f1a32fd536ca
Please do it and let us know your result.
If you have other question, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Oct 31, 2016 at 03:15

Sticky Menu Disable

By bloomido in WordPressKuteShop, Oct 28, 2016 at 15:27

Hi bloomido
How is your issues? Did you get it? Please let us know. We will help you.
Thank you and have a nice day!

 4

By: Kazim Vu
8 year ago Oct 31, 2016 at 04:31

Problem pack image

By thibaultdcdbh in PrestashopBoutique, Oct 30, 2016 at 22:13

Hi mate.

We've updated the new one, please check again and download the file for your site.

Regards,
Yame

 2

By: yame
8 year ago Nov 1, 2016 at 10:02

Impossible to translate the cart

By Cupparis in PrestashopBoutique, Oct 31, 2016 at 10:57

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Nov 9, 2016 at 10:06

Visual Composer

By stecac in WordPressKuteShop, Oct 31, 2016 at 14:30

Hi stecac,
We got your question however we bought one extended license for our themes. You can update Visual Composer by updating our themes. We do not allow to provide that license for buyer.
If you have other question, please contact us. We will help you.
Thank you and have a nice ...

 1

By: Kazim Vu
8 year ago Nov 1, 2016 at 04:23

Ovic page banner

By crigeade in PrestashopLogancee, Nov 1, 2016 at 15:13

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Nov 10, 2016 at 07:40

Mobile error super shop error

By vladivich in PrestashopSuperShop, Oct 31, 2016 at 20:25

If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job
Thank you so much.
Yame

 3

By: yame
8 year ago Nov 2, 2016 at 01:25

Files missing comparing with Documentation

By heliomultispressocom in PrestashopSuperShop, Nov 1, 2016 at 18:42

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Nov 17, 2016 at 02:00

Mail chimp shortcode not working

By Ellison25 in WordPressBoutique, Nov 1, 2016 at 21:51

Hi Ellison25,
We got your issue. We fixed direct on your site. The cause by you have not install Contact Form 7 plugin.
Please check it and let us know your intention.
Thank you!

 1

By: Kazim Vu
8 year ago Nov 2, 2016 at 04:33

Modify Footer / Header

By algascomunicacion in WordPressBoutique, Oct 27, 2016 at 09:47

Hi algascomunicacion
Thanks for using our theme. If you have other question, please contact us. We will help you.
Thank you!

 10

By: Kazim Vu
8 year ago Nov 3, 2016 at 06:23

Please reply my ticket answer

By mpvpn in HTML TemplatesKuteShop, Nov 3, 2016 at 04:49

Hi mpvpn,

I will close this ticket because it is same with the other that I replied there.
For any requirements, please contact with support service.

Regards,
Yame

 1

By: yame
8 year ago Nov 11, 2016 at 04:04

Own customization

By sucolega in PrestashopSuperShop, Oct 31, 2016 at 20:22

It's fine, mate.
So I will close this ticket. And whenever you get any problems, please contact again with support service.
We will try to help you.

Thanks and best regards,
Yame

 5

By: yame
8 year ago Nov 4, 2016 at 02:10

Add sidebar to article

By kukush_igor in WordPressKuteShop, Nov 3, 2016 at 19:14

Hi kukush_igor,
We got your question. Could you please send us your admin login via secret information? We would like to check directly your site and show you how to solve your issue.
Thank you!

 1

By: Kazim Vu
8 year ago Nov 6, 2016 at 16:35

HTTP upload error

By timdurrant in WordPressBoutique, Oct 31, 2016 at 21:28

Hi timdurrant,
We sent the latest theme version via your mail. Please check it

 6

By: Kazim Vu
8 year ago Nov 7, 2016 at 07:19

Boutique Version v1.1.3 update - plus I cant see the theme download under my account and I am still supported.

By timdurrant in WordPressBoutique, Nov 4, 2016 at 01:27

Hi timdurrant,
Thanks for your comment!
Our developers are checking your issue anh reply you soon. We just sent via your mail the latest theme version (Boutique v1.1.4). PLease check and update it.
Thanks for your patience.!

 1

By: Kazim Vu
8 year ago Nov 5, 2016 at 00:56

Sidebar Vertical mega menu do not open in Safari Browser

By mpvpn in HTML TemplatesKuteShop, Nov 4, 2016 at 04:47

Hi mpvpn,

I will close this ticket because it is same with the other that I replied there.
For any requirements, please contact with support service.

Regards,
Yame

 1

By: yame
8 year ago Nov 11, 2016 at 04:05

RTL broken with slider

By yziner in WordPressKuteShop, Nov 1, 2016 at 14:56

Hi yziner,
We fixed directly on your site. Please check it and let us know your intentions. If you have other questions, please contact us. We will help you.
Thank you and Have a nice day!

 7

By: Kazim Vu
8 year ago Nov 7, 2016 at 01:59

Loupe

By shokis in HTML TemplatesBoutique, Nov 5, 2016 at 10:12

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Dec 14, 2016 at 08:58

CHANGE THE ICON CART

By rudeiro in PrestashopBoutique, Oct 20, 2016 at 00:32

Ok mate.
If you do not have any requirements, I will close this ticket.
Please feel free to contact support service when you get any problems.
Best regards,
Yame

 12

By: yame
8 year ago Nov 7, 2016 at 06:53

problem problem problem...

By thibaultdcdbh in PrestashopBoutique, Oct 30, 2016 at 22:36

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 8

By: yame
8 year ago Nov 22, 2016 at 02:44

Making the website RTL and other Question

By mahanwork in PrestashopSuperShop, Nov 7, 2016 at 06:24

Hi mahanwork,

I will close this ticket just because it is same with the other that you posted on forum.

For any requirements, please contact with us.
Regards,
Yame

 1

By: yame
8 year ago Nov 9, 2016 at 09:14

Import content.xml failed

By KevinZhao in WordPressKuteShop, Oct 16, 2016 at 20:15

Hi KevinZhao,
Thanks you. If you have other questions, please contact us. We will help you.

 25

By: Kazim Vu
8 year ago Nov 8, 2016 at 09:09

How can change option 3 or 4 kuteshop

By ramole in WordPressKuteShop, Nov 7, 2016 at 07:25

Hi ramole
We got your question. You can use the FileZilla software to upload to your host. We are very sorry, we do not support for the install demo. You need to install by yourself or contact to the Installation Services. ( http://support.ovicsoft.com/services/customized).
If you have other questions, please contact us
Thank ...

 4

By: Kazim Vu
8 year ago Nov 8, 2016 at 10:02

Theme Boutique Filter Problem

By oksanatro in WordPressBoutique, Oct 28, 2016 at 08:10

Ok, if you have any questions, please contact us. We will help you.
Thank you and Have a nice day!

 21

By: Kazim Vu
8 year ago Nov 9, 2016 at 06:36

Demo

By Cupparis in PrestashopBoutique, Nov 7, 2016 at 19:35

Hi Cupparis,

Thank you for contacting with support service.
It is possible to loose all your before configuration for your current demo when you switch to another demo.
The solution for this: When you configure for your demo 9 (for example), you must click on Export data button to backup the data ...

 1

By: yame
8 year ago Nov 8, 2016 at 02:59

Contact Form

By fynessdesign in WordPressBoutique, Nov 7, 2016 at 23:06

Hi fynessdesign
We got your issue. To change contact form you need enter the Dashboard choose MailChimp for WP>>Forms. You can customize follow your intention there.
If you have other questions, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Nov 8, 2016 at 10:17

Error Supershop theme i cant see the tags

By vladivich in PrestashopSuperShop, Oct 31, 2016 at 20:23

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 8

By: yame
8 year ago Nov 17, 2016 at 02:03

INSTALLATION SERVICE

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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