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I want to create 2 shop pages for 2 categories

By davidpineda91 in WordPressBoutique, Oct 24, 2016 at 01:37

Hi davidpineda91
We got your issues:
- Issue 1: You can create a new page with the same slidebar. (You need to enter your backend, choose pages >>Add new page. In this page you can add some shortcode as Woocommerce, Single image.. etc and you can choose the slidebar on the left ...

1

By: Kazim Vu
8 year ago Oct 24, 2016 at 09:28

Data for the Supershop - Vertical Mega menus Module not displaying in Back Office

By GameGraphix in PrestashopSuperShop, Oct 24, 2016 at 07:46

Hi Fiona,

It's great to hear that.
I will close this ticket. Please contact again with support service if you have any problems.

Best regards,
Yame

2

By: yame
8 year ago Oct 25, 2016 at 07:16

Boutique Wordpress Demo 11

By erginakdogan in WordPressBoutique, Oct 24, 2016 at 14:52

Hi erginakdogan
We are sorry when hearing that. Could you send us your Admin login + FTP account via secret information?
We would like to check directly you site and show you how to solve these issues.
Look forward to getting your reply!

1

By: Kazim Vu
8 year ago Oct 25, 2016 at 08:49

Builder configuration

By Sacapuntax in PrestashopBoutique, Oct 17, 2016 at 20:44

I added your account. Please contact to me via skype.
Thanks!

10

By: yame
8 year ago Oct 25, 2016 at 08:48

Popup newsletter module

By lilianamoreno in PrestashopLogancee, Oct 24, 2016 at 17:10

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Nov 1, 2016 at 09:57

Visual composer ( ticket nr 2 )

By catalinilea in WordPressBoutique, Oct 24, 2016 at 17:26

Hi catalinilea
We answered you in your first ticket. Please send us your info, we will check and reply you in there. We will close this ticket
Thank you!

1

By: Kazim Vu
8 year ago Oct 25, 2016 at 08:53

Some issues

By lilianamoreno in PrestashopLogancee, Oct 11, 2016 at 23:37

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

5

By: yame
8 year ago Nov 1, 2016 at 09:58

banners home (3)

By lilianamoreno in PrestashopLogancee, Oct 24, 2016 at 18:10

Hi mate,

We will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Nov 9, 2016 at 09:50

Menu doesn't display in mobile version

By Cupparis in PrestashopBoutique, Oct 21, 2016 at 23:30

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

5

By: yame
8 year ago Oct 31, 2016 at 03:31

Receiving error Bad configuration file while uploading the theme zip file

By kishorereddymukka in PrestashopSuperShop, Oct 24, 2016 at 09:09

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

7

By: yame
8 year ago Oct 29, 2016 at 07:42

Some question

By ifede84 in WordPressKuteShop, Oct 18, 2016 at 14:43

Hi ifede84,
Thank you very much. If you have any question, please contact us.
Have a nice day!

15

By: Kazim Vu
8 year ago Oct 26, 2016 at 03:52

why the Purchase Code isn't active??

By mjr_clever in WordPressKuteShop, Oct 24, 2016 at 15:17

Hi mjr_clever,
- issue 1: We are not clear your attachment file. What do you want on that page? Please let us know
- issue 2: We checked your site however the revolution slider and visual composer activated, see the link image:
http://www.awesomescreenshot.com/image/1758039/7b17908a259db64cb8c0780aa94ee3d5
If you have other question, please contact us. We will ...

4

By: Kazim Vu
8 year ago Oct 26, 2016 at 07:08

only 3 homepage included

By alieayd in HTML TemplatesLuckyShop, Oct 19, 2016 at 12:51

I've sent the package for you. Please check your email.

Regards,
Yame

3

By: yame
8 year ago Oct 26, 2016 at 09:45

Google fonts doesn't work

By yolilanda88 in PrestashopBoutique, Oct 20, 2016 at 18:54

Please contact to me via Skype account: yame_kutetheme
I will support directly for you

yame

6

By: yame
8 year ago Oct 26, 2016 at 07:47

vouchers form problem in cart check out

By yolilanda88 in PrestashopBoutique, Oct 24, 2016 at 18:30

Could you please contact with me via Skype account: yame_kutetheme
I will support directly for you.

4

By: yame
8 year ago Oct 26, 2016 at 07:40

Issue with Add to Cart Button and Wishlist / Compare / Quick View

By duttasom in PrestashopLondon Stars, Oct 26, 2016 at 07:58

Hi duttasom,

Thank you for contacting with support service.
We've viewed your issue that you mentioned above. However it belongs to customized work. We are sorry that it is over our support.
Please contact with customized services to get the best support.
Follow this form: http://support.ovicsoft.com/services/customized
Hope you understand.

For any requirements, please contact with ...

1

By: yame
8 year ago Oct 26, 2016 at 08:33

Need some help. Sticky menu and search...

By RealFikus in WordPressKuteShop, Oct 5, 2016 at 11:48

Hi RealFikus,
- About Save menu options issue: We are not clearly your intention, because when you remove unneeded strings, you need to SAVE your change.
If you have other questions, please contact us. We will help you.
Thank you!

13

By: Kazim Vu
8 year ago Oct 28, 2016 at 03:37

Theme localization to Italian

By superflydeluxe in PrestashopBoutique, Oct 26, 2016 at 22:56

Hi mate.

The sample data is available for English only. If you import other languages for your site, you need to translate manually the information either
in backend panel >> Localization >> Translations or in modules.

For any requirements, please feel free to contact with support service.
Regards,
Yame

1

By: yame
8 year ago Oct 27, 2016 at 02:39

Boutique Wordpress & Mailchimp

By jwebster5711 in WordPressBoutique, Oct 26, 2016 at 23:54

Hi jwebster5711
We got your issue. Could you please send us you admin login via secret information? We would like to check directly your site and show you how to solve this issue.
If you have other question, please contact us. We will help you.
Thank you!

1

By: Kazim Vu
8 year ago Oct 27, 2016 at 04:05

Hi..Slide Revolution is error..

By kamarulpro in WordPressKuteShop, Oct 22, 2016 at 08:53

Hi kamarulpro,
We fixed directly on your site, please check it and let us know your intention(we removed Deals of the day only and about Hot products and View Products button you fixed by yourself)
If you have other question, please contact us. We will help you.
Have a nice weekend!

9

By: Kazim Vu
8 year ago Oct 29, 2016 at 07:31

FOOT NOT DISPLAYED??? HOW TO FIX IT?

By suherman_tg in WordPressBoutique, Oct 27, 2016 at 09:04

The Footer is empty (see attachment screenshot)

2

By: Kazim Vu
8 year ago Oct 28, 2016 at 07:16

Theme Updating

By zafarhayat in WordPressKuteShop, Oct 25, 2016 at 13:45

Hi zafarhayat,
We are sorry about that. We sure that your data wont be lost. We just sent a video clip via your email. Please do it and let us know your result.
Thank you and Have a nice weekend.

4

By: Kazim Vu
8 year ago Oct 29, 2016 at 03:21

Sticky header on mobile

By k-biskup in WordPressBoutique, Oct 18, 2016 at 18:45

Hi k-biskup
Please enter your backend >>Boutique>.Theme Options>>Custom JS/CSS and enter these codes below (We fixed directly on your site, please check it and let us know your result.)
@media (max-width: 767px){
body .header.style9 .main-header,
body .header.style9 .logo,
body .header.style9 .mobile-navigation,
body .header.style9 .box-search .icon,
body .header.style9 .mini-cart>a,
body .header.style9 ...

5

By: Kazim Vu
8 year ago Oct 28, 2016 at 01:44

I want full featured DEMO Content with Images.

By workhardoverlife in WordPressKuteShop, Oct 14, 2016 at 08:47

Hi ramole.
We got your issues. Please let us know what 's demo which you want to install? Please let us know. We will help you.
Thank you!

13

By: Kazim Vu
8 year ago Oct 28, 2016 at 09:10

Show Brands on Page

By globalmarketing in WordPressBoutique, Oct 24, 2016 at 05:39

Hi globalmarketing,
We checked your site and found that you fixed it. We are very glad when your problem solved.
If you have other question, please contact us. We will help you.
Thank you and have a nice day!

6

By: Kazim Vu
8 year ago Oct 29, 2016 at 01:39

Sidebar Vertical mega menu do not open in Safari Browser

By mpvpn in HTML TemplatesKuteShop, Oct 28, 2016 at 07:36

Hi mpvpn,

I will close this ticket because it is same with the other that I replied there.
For any requirements, please contact with support service.

Regards,
Yame

1

By: yame
8 year ago Nov 11, 2016 at 04:04

hiding top cart and account menu

By marcods in WordPressBoutique, Oct 27, 2016 at 09:00

Hi marcods,
We are very glad when your problem solved. If you have any question, please contact us. We will help you.
Thank you and Have a nice day!

6

By: Kazim Vu
8 year ago Oct 31, 2016 at 01:22

Kuteshop import demo files

By ramole in WordPressKuteShop, Oct 28, 2016 at 14:20

Hi ramole.
We got your question.We are sorry when hearing that. We will help you install demo option1 today.
If you have other question, please contact us. We will help you.
Thank you and have a nice day!

1

By: Kazim Vu
8 year ago Oct 29, 2016 at 00:43

Banner image on hover of menu

By jatin111 in WordPressBoutique, Oct 26, 2016 at 19:33

Hi jatin111
We fixed directly on your site. Please check it
If you have other question,, please contact us. We will help you.
Have a nice weekend.

6

By: Kazim Vu
8 year ago Oct 29, 2016 at 09:05

Help

By desireemaas in WordPressBoutique, Oct 17, 2016 at 20:15

Hi desireemaas,
Ok, wish you have a nice holiday!
Kazim Vu!

13

By: Kazim Vu
8 year ago Oct 31, 2016 at 02:27

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible