• Customer

    Need some help. Sticky menu and search...

    Posted by: RealFikus Oct 5, 2016 at 11:48 (8 year ago)
    Hi !
    Thanks for great theme. Some questions:
    1. How can i make sticky menu, like demo 1
    2. Can i replace default search on header and how ??? Search will be replaced for Ajax Search Pro or another live search plugin.

    Sorry for bad english.
    Have a nice day.

  • Customer

    Posted by: Kazim Vu, Oct 5, 2016 at 18:00 (8 year ago)

    Hi RealFikus,
    We got your question. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Thank you very much!
  • Customer

    Posted by: RealFikus, Oct 9, 2016 at 15:10 (8 year ago)

    Hello !
    Send login/pass.
    Have a nice day !
  • Customer

    Posted by: Kazim Vu, Oct 10, 2016 at 06:34 (8 year ago)

    Hi RealFikus,
    We got your info. We would like to check directly on your site but we can not login your backend(see attachment screenshot). Please check it and let us know.
    Look forward to getting your reply!
  • Customer

    Posted by: RealFikus, Oct 10, 2016 at 14:05 (8 year ago)

    Problem with access fixed. Please, try again
  • Customer

    Posted by: Kazim Vu, Oct 11, 2016 at 09:11 (8 year ago)

    Hi RealFikus,
    We got your issues.
    - About issue 1: It is Mega menu. To enable it. You need to enter the Dashboard, choose Appearance>>Menus>> your main menu>> and do as this link image
    http://www.awesomescreenshot.com/image/1696815/6e6b8c37f3470464e4ff81db4aa4412d
    - About issue 2: Could you send us your FTP account via secret information? We would like to check and help you replace it.
    Thanks for your patient!
  • Customer

    Posted by: RealFikus, Oct 14, 2016 at 12:25 (8 year ago)

    I'm check and uncheck mega menu like image you send, but sticky menu not working again. Where issue ?
  • Customer

    Posted by: Kazim Vu, Oct 16, 2016 at 16:21 (8 year ago)

    Hi RealFikus,
    We would like to check directly your issue but we can not enter your dashboard. (see attachment screenshot). Please let us know, we will help you check it.
    Thank you!
  • Customer

    Posted by: RealFikus, Oct 18, 2016 at 13:37 (8 year ago)

    Please, try again. Thanks
  • Customer

    Posted by: Kazim Vu, Oct 19, 2016 at 03:08 (8 year ago)

    Hi RealFikus,
    We got your info.
    - About issue 1: As we mentioned above. You need to enter the dashboard, choose Appearance>> Menus and do as this attachment screenshot. Please do it and let us know your result.
    - About issue 2: Return to the dashboard, choose Theme Options>> CSS and enter these codes:
    .main-header .header-search-box .form-inline {
    display: none;
    }

    We entered it, Please check it and let us know your intention.
    Thank you!
  • Customer

    Posted by: RealFikus, Oct 20, 2016 at 16:34 (8 year ago)

    Sorry... Wrong question - wrong answer )))
    I'm don't needed megamenu. I'm need always visible menu (sticky) at top while page is scrolling... Like demo1.
  • Customer

    Posted by: Kazim Vu, Oct 21, 2016 at 04:09 (8 year ago)

    Hi RealFikus,
    Default on all our demos are sticky menu. We checked your site and found that you have changed the structure of the site a lot. We do not know what you've changed. In this case, you need to customize by yourself or use customized services because we do not support for the customize work. We are very sorry, we can not help you much.
    If you have other question, please contact us.
    Thank you!
  • Customer

    Posted by: RealFikus, Oct 26, 2016 at 16:36 (8 year ago)

    I check all my files and original theme downloaded from TF, but not found nothing in my custom code for menu issue. All my changes about woocommerce pages. Maybe sticky menu work blocked by some plugins.
    And more question: How i can save menu options ? Wanna install clean theme and check plugins compatibility...
    P.S. Theme extremely slowly. Needed for update & clean. Code contains very unneeded strings, like option2, option3 and more...
  • Customer

    Posted by: Kazim Vu, Oct 28, 2016 at 03:37 (8 year ago)

    Hi RealFikus,
    - About Save menu options issue: We are not clearly your intention, because when you remove unneeded strings, you need to SAVE your change.
    If you have other questions, please contact us. We will help you.
    Thank you!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible