• Customer

    Some question

    Posted by: ifede84 Oct 18, 2016 at 14:43 (8 year ago)
    Dear costumer Support,

    I've some question about your theme that i've recently purchased.

    Can i ask all of them here (about 10, mostly css modification) or i have to open one ticket for each one?

    Thank you

  • Customer

    Posted by: Kazim Vu, Oct 19, 2016 at 03:15 (8 year ago)

    Hi ifede84,
    We would like to thank you for purchasing Kuteshop theme.
    If you have any question, please list all your questions in a document file, take some screenshot to describe your issues, send us admin login + ftp account via secret information. We will check and answer you as soon as possible.
    Thank you and have a nice day!
    Kazim Vu!
  • Customer

    Posted by: ifede84, Oct 19, 2016 at 09:04 (8 year ago)

    Dear Costumer Support,

    I'm sorry for my English :) It would be perfect if you explain me how to replicate this changes after theme updates!

    Thank you very much, i really appreciate your theme!

    1) Bigger category image on mobile
    It's possible to make the category image bigger on mobile version? http://i68.tinypic.com/28ix37o.jpg

    2)Percentage bubble for products on sale
    How can i add a percentage bubble for products on sale, like the one that i saw on theme forest theme page? http://i64.tinypic.com/2h35vmg.jpg

    3)Add to cart button on product page
    It's possible to make add to cart button big as the box width?

    4)Ajax Filter doesn't run
    If you try to use the color ajax filter on this page, http://www.martacorsoitalia.com/shop/, for example choosing red, you will see that the filter show products with color different from red http://i67.tinypic.com/2lnx4m.jpg

    5)Chrome issue with woocommerce layered nav
    As you can see in this screenshoot, http://i63.tinypic.com/n18408.jpg, on chrome there are an issue with the visualitation of woocommerce layered nav dropdown: it seems to be "cutted" on bottom http://www.martacorsoitalia.com/shop/

    6)Filter on top on mobile view
    It’s possibile to show filter on top on mobile view, instead of bottom?

    7) Disable collapsing on woocommerce product’s category widget
    It’s possible to disable collapsing on this widget? http://i68.tinypic.com/1z3t6q0.jpg For example i need that when a costumer click on this widget, on “prova 1” category, will be showed the prova 1 category and not only the dropdown with the subcategory “prova 4” and “prova 5” You can find an example of what i’m asking from this widget in this website, http://www.teresamorishop.com/negozio-online/abbigliamento-donna/accessori/ If you click on accessori category it show accessori category and also subcategories http://i63.tinypic.com/24nme13.jpg

    8) Remove add to cart on categories pages
    It’s possible to remove “add to cart” (acquista on my website) from products on categories pages? http://i67.tinypic.com/33ot95j.jpg

    9) Remove zoom on categories pages
    It’s possibile to remove the zoom effect on products on categories pages?

    10) Remove grid list button
    It’s possibile to remove the grid list button from categories pages?
  • Customer

    Posted by: Kazim Vu, Oct 20, 2016 at 04:28 (8 year ago)

    Hi ifede84,
    Almost of your link images are empty. We can see where is your images(see attachment screenshot). Please check it and let us know
    Thank you!
  • Customer

    Posted by: ifede84, Oct 20, 2016 at 08:36 (8 year ago)

    Hi Kazim Vu,

    I thik was a tiny pic issue. I've fixed it and also hosted all the images on my dropbox space, here: https://www.dropbox.com/sh/v4n7oq64vxdoc4a/AADBTlT3XqS6BKQWqV2VMtMca?dl=0

    Thank you!

    ---------------

    1) Bigger category image on mobile
    It's possible to make the category image bigger on mobile version? https://s16.postimg.org/v62fgli51/category_image.jpg

    2)Percentage bubble for products on sale
    How can i add a percentage bubble for products on sale, like the one that i saw on theme forest theme page? https://s22.postimg.org/ivtol38m9/sale_percentage.jpg

    3)Add to cart button on product page
    It's possible to make add to cart button bigger as the box width?

    4)Ajax Filter doesn't run
    If you try to use the color ajax filter on this page, http://www.martacorsoitalia.com/shop/, for example choosing red, you will see that the filter show products with color different from red https://s21.postimg.org/whbxjqcwn/ajax_filter.jpg

    5)Chrome issue with woocommerce layered nav
    As you can see in this screenshoot, https://s11.postimg.org/srmrt7d8j/chrome_layered_nav.jpg , on chrome there is an issue with the visualitation of woocommerce layered nav dropdown: it seems to be "cutted" on bottom http://www.martacorsoitalia.com/shop/

    6)Filter on top on mobile view
    It’s possibile to show filter on top on mobile view, instead of bottom?

    7) Disable collapsing on woocommerce product’s category widget
    It’s possible to disable collapsing on this widget? https://s15.postimg.org/9malv26jf/woocommerce_category_widget.jpg For example i need that when a costumer click on this widget, on “prova 1” category, will be showed the prova 1 category and not only the dropdown with the subcategory “prova 4” and “prova 5” You can find an example of what i’m asking from this widget in this website, http://www.teresamorishop.com/negozio-online/abbigliamento-donna/accessori/ If you click on accessori category it show accessori category and also subcategories https://s18.postimg.org/85yrrx3jt/woocommerce_category_widget_2.jpg

    8) Remove add to cart on categories pages
    It’s possible to remove “add to cart” (acquista on my website) from products on categories pages? https://s18.postimg.org/u35u1p0yh/add_to_cart_button.jpg

    9) Remove zoom on categories pages
    It’s possibile to remove the zoom effect on products on categories pages?

    10) Remove grid list button
    It’s possibile to remove the grid list button from categories pages?
    https://s16.postimg.org/zfn3ecnxh/grid_list.jpg
  • Customer

    Posted by: Kazim Vu, Oct 20, 2016 at 09:48 (8 year ago)

    Hi ifede84,
    We got some issues (see the attachment file) and and other issues we need help from our developers, we will answer you soon when we get the result from theme.
    Thanks for your patient!
  • Customer

    Posted by: ifede84, Oct 20, 2016 at 09:53 (8 year ago)

    Dear Kazim Vu,

    Thank you for your help! How many time do you think they need for the result?

    Have a nice day!

    Federico
  • Customer

    Posted by: Kazim Vu, Oct 21, 2016 at 07:56 (8 year ago)

    Hi ifede84,
    We got your all question, please do as this attachment file and let us know your result.
    (Note: some issue we fixed directly on your site and we noted in this attachment file)
    If you have other question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: ifede84, Oct 21, 2016 at 09:30 (8 year ago)

    Dear Kazim Vu,

    thank you very much for your help :D

    Some issue are not solved yet, please check the attachment file!
  • Customer

    Posted by: Kazim Vu, Oct 24, 2016 at 02:49 (8 year ago)

    Hi ifede84,
    We got your questions (see attachment file), please do as this attachment file and let us know your result.
    About issue 1: Our developers are checking this issue. We will reply you soon when we get the result from them.
    Thanks for your patient!
  • Customer

    Posted by: ifede84, Oct 24, 2016 at 07:56 (8 year ago)

    Dear kazim Vu,

    Thank you for your support!
  • Customer

    Posted by: Kazim Vu, Oct 25, 2016 at 07:11 (8 year ago)

    Hi ifede84,
    About issue 1: We fixed directly on your site. Please check it and let us know your result.
    If you have other question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: ifede84, Oct 25, 2016 at 09:12 (8 year ago)

    PERFECT!

    Thank you very much :D

    If i have some other question, can i reply here or it's better to open a new ticket?

    Let me know!
  • Customer

    Posted by: Kazim Vu, Oct 25, 2016 at 09:44 (8 year ago)

    We are very glad when your problem solved.
    If you have other questions, you should open the new ticket. We will help you
    BTW, Could you go here: http://themeforest.net/downloads then rate us a good review + 5 stars please? It's really worth with us.
    Thank you and Have a great day!
    Kazim Vu.
  • Customer

    Posted by: ifede84, Oct 25, 2016 at 10:49 (8 year ago)

    Dear Kazim Vu,

    Sure, i will rate you 5 star, you deserve it!
  • Customer

    Posted by: Kazim Vu, Oct 26, 2016 at 03:52 (8 year ago)

    Hi ifede84,
    Thank you very much. If you have any question, please contact us.
    Have a nice day!

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