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  • Customer

    Theme Updating

    Posted by: zafarhayat Oct 25, 2016 at 13:45 (8 year ago)
    I was install theme on shefuku.com and two other sub domain (china.shefuku.com) (japan.shefuku.com) but i fee your theme performance very slow and i hope due to slow no any one buy from us.
    Kindly tell me how i can update of my theme when you release new version? because in theme option i did not find any option.

    2nd kindly update your theme and make fast it speed.

    How i can add purchase code in theme for updating.
  • Customer

    Posted by: Kazim Vu, Oct 26, 2016 at 02:55 (8 year ago)

    Hi zafarhayat,
    - About the speed of theme issue: Please try using some methods below to improve the loading speed:
    1. Install Supper cache plugin
    2. Enable Ajax on your site as the attachment screenshot.
    3. Contact with your hosting administrator to increase the speed
    Hope it useful for you!
    - About Update theme issue: You need to enter your backend, choose Appearance>> Themes>> Activated the theme beside and do as this link image:
    http://www.awesomescreenshot.com/image/1757501/bef76e0dad057d5af5a3545ce55bfe98
    and then click on Kutetheme >> delete it.
    the last step, look at the top of page lick Add New and do as the screenshot.
    If you have other question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Oct 26, 2016 at 02:58 (8 year ago)

    - About purchase code in theme for updating: You can download the latest theme version at themeforest.net with your purchase code.
  • Customer

    Posted by: zafarhayat, Oct 27, 2016 at 13:27 (8 year ago)

    Your screenshot link is not working...
    When i am copy and past above link its redirect to this link http://www.awesomescreenshot.com/

    Second About Updating Theme
    Already i finished content and data if i will delete and re-install it i will loss my data, you are developer must be made easy for theme updating not like delete or re install it, other companies selling theme and send update just select update option and theme is upto date.

    Kindly make other method for updating and also some error in slider area see attached picture kindly remove this slider error and send me CSS file i will update it.
  • Customer

    Posted by: Kazim Vu, Oct 29, 2016 at 03:21 (8 year ago)

    Hi zafarhayat,
    We are sorry about that. We sure that your data wont be lost. We just sent a video clip via your email. Please do it and let us know your result.
    Thank you and Have a nice weekend.

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