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Problem with kutetheme toolkit plugin

By antoniolins87 in WordPressKuteShop, Sep 23, 2016 at 08:11

Hi antoniolins87,
We would like to check directly on your site then show you how to solve your problem. Could you please send us your admin login via 'secret information'?
Look forward to getting your reply!

 1

By: Kazim Vu
8 year ago Sep 26, 2016 at 03:19

Problems product variable

By laioms in WordPressKuteShop, Sep 22, 2016 at 19:47

Hi laioms,
Because you have not add variations attribute that why it does not display. You can see the attachment screenshot.
Thank you!

 3

By: Kazim Vu
8 year ago Sep 26, 2016 at 03:52

how to upgrade theme to the latest version

By erichu in PrestashopSuperShop, Sep 23, 2016 at 05:37

http://kutethemes.com/demo/supershop/changelog_supershop.txt
here you are. Please access to this link.
Regards.
Yame

 3

By: yame
8 year ago Sep 26, 2016 at 03:05

Cart Symbol

By floddar in WordPressBoutique, Sep 24, 2016 at 13:55

Hi floddar
We are very sorry for delay reply because we do not work at the weekend, hope you understand for us.
We check your site and see that it works as your intentions (removed text, and menu without cart).
If you have other questions, please contact us.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 26, 2016 at 07:32

I can not change the names of the menu in Boutique - Kute Responsive Prestashop Theme

By rudeiro in PrestashopBoutique, Sep 24, 2016 at 18:13

Ok mate. Pls send me your website back end account? We will check it,
Regards.
Yame

 2

By: yame
8 year ago Sep 26, 2016 at 03:19

Header Menus Broken

By skualone in WordPressKuteShop, Sep 25, 2016 at 02:10

Hi skualone,
We are very sorry for delay reply because we do not work at the weekend, hope you understand for us.
We check your site now however we haven't got the same problem as you mentioned, It still works. Please check it and let us know your intentions.
Many thanks

 1

By: Kazim Vu
8 year ago Sep 26, 2016 at 06:26

Multi-Store Installation

By cugo999 in PrestashopSuperShop, Sep 25, 2016 at 13:03

Hi cugo999,

Thanks for your contacting with support service.
We are sorry that we do not support for multi - store of Supershop. Pleas you can contact again with the professional installation to get the solution.

Regards.
Yame

 1

By: yame
8 year ago Sep 30, 2016 at 09:38

error slide

By temcosta in WordPressKuteShop, Sep 25, 2016 at 13:34

Hi temcosta,
We are very sorry when hearing that. We would like to check directly on your site then show you how to solve your problem. Could you please send us your admin login via 'secret information'?
Thank you very much!

 1

By: Kazim Vu
8 year ago Sep 26, 2016 at 06:30

color custom?

By temcosta in WordPressKuteShop, Sep 21, 2016 at 19:58

Hi temcosta,
We can not connect to your backend. Please check it again and re-send to us.
Look forward to getting your reply!

 3

By: Kazim Vu
8 year ago Sep 26, 2016 at 01:25

I CAN NOT CHANGE ANYTHING

By rudeiro in PrestashopBoutique, Sep 25, 2016 at 18:44

Ok mate, I will close this ticket and reply you on http://support.ovicsoft.com/topic/show-topic/23701
Yame

 2

By: yame
8 year ago Sep 26, 2016 at 03:15

Getting Instagram pictures onto the footer of my website

By bittle8 in WordPressBoutique, Sep 21, 2016 at 15:06

Hi bittle8,
Would you want to retrieve your picture from instagram page? We think it is hard to get your pictures from there, so if you want to do that you need to custom your site and we are very sorry, we can not give you any suggestion in this ...

 6

By: Kazim Vu
8 year ago Sep 26, 2016 at 17:08

Cannot use mega menu

By csyhomme in WordPressBoutique, Sep 26, 2016 at 04:38

Hi csyhomme,
We got your issue.Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
You should not update plugins. You can update plugins by updating my theme.
Thank you very much!

 1

By: Kazim Vu
8 year ago Sep 26, 2016 at 08:32

Contact Information will not appear in the top menu and Headers not changing

By shanekeller in WordPressBoutique, Sep 24, 2016 at 21:57

Hi shanekeller
Have you want the contact info form in to the top menu as attachment screenshot? Please let us know.
Look forward to getting your reply!

 4

By: Kazim Vu
8 year ago Sep 27, 2016 at 08:17

Cannot Change Header or Footer Theme even though it is saved

By shanekeller in WordPressBoutique, Sep 24, 2016 at 21:25

Hi shanekeller,
Do you need our help in this ticket? Please let us know if you have other intentions.
Thank you!

 3

By: Kazim Vu
8 year ago Sep 26, 2016 at 17:36

Products don't show full name

By characterlinens in WordPressKuteShop, Sep 20, 2016 at 15:45

Hi characterlinens,
I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have ...

 7

By: Kazim Vu
8 year ago Sep 26, 2016 at 15:12

Update Cart button not working

By shanekeller in WordPressBoutique, Sep 26, 2016 at 13:03

Hi shanekeller,
We check your issue but it works.(see attachment screenshot) Did you fix it?
If you have other question, please contact us. We will help you.
Thank you!

 2

By: Kazim Vu
8 year ago Sep 27, 2016 at 08:04

Upload error

By Breeahn in WordPressBoutique, Sep 23, 2016 at 02:04

Ok, we will close this ticket. If you have other question, please create a new ticket.
Thank you.
Have a nice day!

 18

By: Kazim Vu
8 year ago Sep 27, 2016 at 01:34

Problems with Boutique Theme

By rudeiro in PrestashopBoutique, Sep 25, 2016 at 13:26

I will close this ticket because your issue has been solved.
Please contact with me whenever you need assistance.
Best regards.
Yame

 8

By: yame
8 year ago Sep 28, 2016 at 03:07

Issue with heade

By jdsofttech in WordPressKuteShop, Sep 24, 2016 at 05:51

Hi jdsofttech,
We got your issues, you need to enter the Dashboard>>Theme Options>>Color and you can change the color attributes follow your intention (check on header tabs). Please do it and let us know your results.
Thank you!

 3

By: Kazim Vu
8 year ago Sep 28, 2016 at 16:21

Imagens samples & modules

By dvorak in PrestashopBoutique, Sep 27, 2016 at 10:49

HI mate,

If you do not have any issues, we will close this ticket.
Please feel free to contact with support service when you get the troubles.

Regards,
Yame

 2

By: yame
8 year ago Oct 10, 2016 at 10:19

Mobile menu on Boutique Kute Theme

By Emiliano79 in WordPressBoutique, Sep 26, 2016 at 13:02

Hi Emiliano79 ,
We are very glad when your problem solved.
If you have other questions, do not hesitate to contact with us. WeI will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with us.
Thank you and ...

 3

By: Kazim Vu
8 year ago Sep 27, 2016 at 16:59

Sticky header on mobile phone doesnt't work

By k-biskup in WordPressBoutique, Sep 27, 2016 at 17:38

Hi k-biskup ,
I am wrong. Please add these codes in Dashboard>> Boutique>> Theme Options>>Custom JS/CSS
body .header.style2 .main-header {
padding: 0 px;
}
Please do it and let us know your intentions.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 28, 2016 at 08:29

My purchase code wont work to view previous tickets

By Ellison25 in WordPressBoutique, Sep 27, 2016 at 22:39

Hi Ellison25,
We got your intention. To add a menu into the footer, you need to enter the Dashboard>>Footer>>your Footer>>Edit>> Add new Element or Template (see attachment screenshot). Please do it and let us know your result.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 28, 2016 at 08:38

Some pages not available in purchased item

By ryanhd92 in HTML TemplatesLuckyShop, Sep 27, 2016 at 04:43

Ok mate.

For any requirement, please contact with us. We will support for you.
Could you go here: http://themeforest.net/downloads then rate us a good review + 5 stars please? It's really very worth with us

Thank you,
yame

 3

By: yame
8 year ago Sep 29, 2016 at 08:20

Missing File - Requiere demo 5 code

By accendosas in HTML TemplatesLuckyShop, Sep 28, 2016 at 22:31

Hi mate,

Do you need any assistance from support service?
If not, we will close this ticket. Please contact with us if you have any problems.

Regards.
Yame

 2

By: yame
8 year ago Oct 17, 2016 at 02:04

Theme update required for latest version of Woocommerce

By souqmart in WordPressKuteShop, Sep 29, 2016 at 05:13

Hi souqmart,
About your question. You can update everything except Visual Composer and Revolution plugins, it is updated when you update theme version.
If you have any question, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 29, 2016 at 06:58

fashion - product discount block

By valtergrossi in PrestashopLondon Stars, Sep 29, 2016 at 08:32

Hi mate,

How is your site now? Do you need any assistance from support service?
If not, we will close this ticket and please contact with us again when you have any requirement.

Regards,
Yame

 2

By: yame
8 year ago Oct 13, 2016 at 09:15

Import File not upload

By ODEXP in WordPressKuteShop, Sep 28, 2016 at 15:36

Hi ODEXP,
Our developers are checking your issue. We will answer you soon when we get the results from them.
Thanks for your patient!

 7

By: Kazim Vu
8 year ago Sep 30, 2016 at 03:56

PSD Files

By riopele in PrestashopBoutique, Sep 29, 2016 at 09:23

Hi mate,

Please access to this link https://themeforest.net/item/boutique-kute-fashion-psd-template/13124391 and you can buy PSD file there.
We are sorry that we do not have permission to provide PSD file for buyers.

Regards,
Yame

 1

By: yame
8 year ago Sep 30, 2016 at 09:31

some questions

By giorgakis in PrestashopLogancee, Sep 28, 2016 at 09:39

Oh. I discussed with my coder and he said that this is the default of theme. So once again, you have to contact with customized service to get the best solution.

Yame

 3

By: yame
8 year ago Sep 30, 2016 at 01:05

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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