• Customer

    Cannot Change Header or Footer Theme even though it is saved

    Posted by: shanekeller Sep 24, 2016 at 21:25 (8 year ago)
    Hello,

    No matter what I do I cannot change the header and footer theme.

    When I save the theme I want it does not update on the front end.

    Can you help?

    Thank you,
    Shane


  • Customer

    Posted by: Kazim Vu, Sep 26, 2016 at 07:37 (8 year ago)

    Hi shanekeller,
    We would like to check directly on your site then show you how to solve your problem. Could you please send us your admin login via 'secret information'?
    Thank you very much!
  • Customer

    Posted by: shanekeller, Sep 26, 2016 at 11:04 (8 year ago)

    Hello,

    I have figured out the problem. It was a matter of understanding how your theme works.
  • Customer

    Posted by: Kazim Vu, Sep 26, 2016 at 17:36 (8 year ago)

    Hi shanekeller,
    Do you need our help in this ticket? Please let us know if you have other intentions.
    Thank you!

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