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Newsletter Widget

By tramynn in WordPressBoutique, Sep 1, 2016 at 17:17

Hi tramynn,
We got your question and We would like to check directly your site. Could you send us your admin login (user,password) via secret information?
Look forward to getting your reply!
Thank you!

 1

By: Kazim Vu
8 year ago Sep 1, 2016 at 17:59

[kt_currency] is appearing on

By bbarron1229 in WordPressBoutique, Sep 1, 2016 at 19:10

Hi bbarron1229,
You fixed this issue. Do you have any question about this issue? May i close this ticket?
Thank you!

 2

By: Kazim Vu
8 year ago Sep 7, 2016 at 01:46

size logo

By Elena777 in PrestashopLogancee, Aug 19, 2016 at 19:56

Hi mate,
For any queries please feel free to contact us.
Sincerely,
Yame

 5

By: yame
8 year ago Sep 5, 2016 at 00:49

update prestashop

By Elena777 in PrestashopLogancee, Sep 1, 2016 at 20:45

Hi mate,

You can also update the new version of Prestashop. However, please backup all your database and source code of your theme before updating to make sure that you do the right steps when updating.

For any queries please feel free to contact us.
Sincerely,
Yame

 1

By: yame
8 year ago Sep 5, 2016 at 07:12

Some questions about Logancee

By ariels3 in PrestashopLogancee, Aug 31, 2016 at 14:40

Hi mate.

As I checked your site, I saw that the text in the footer has been changed color. Are you in need any assistance from us?

Please feel free to contact with us if you have any problems.
Regards.
Yame

 4

By: yame
8 year ago Sep 8, 2016 at 02:15

no php files

By mahdyfo in HTML TemplatesEDO, Sep 2, 2016 at 12:11

Hi mate,

We used one PHP files for the contact form. This is the HTML template. You can customize it following your ideas.

Thanks for your purchase!

 1

By: james
8 year ago Sep 3, 2016 at 09:28

widget import error

By muhendis85 in WordPressKuteShop, Sep 3, 2016 at 08:11

Hi muhendis85,
We apologize for this delay because we are waiting for a response from widget import plugin on your error. Could you please re-send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thanks for ...

 3

By: Kazim Vu
8 year ago Sep 13, 2016 at 02:20

Where change background color on Logancee template ?

By HubertHere in PrestashopLogancee, Sep 4, 2016 at 10:07

Hi mate.

I sent you the requirement may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
8 year ago Sep 19, 2016 at 02:51

Demo content

By stnandre in WordPressBoutique, Aug 27, 2016 at 22:30

Hi stnandre,
How is your site? If you have any question, please contact us. We will help you.
Thank you!

 4

By: Kazim Vu
8 year ago Sep 13, 2016 at 17:37

How set arrow on Logancee carrousel template for Home Glasses HP

By HubertHere in PrestashopLogancee, Sep 5, 2016 at 07:37

Hi mate.

Thanks for your contacting with support service.
Could you please provide us your website back - end account? We would like to check on your site first then will give you the solution for this issue.

Looking forwards to getting back your reply soon.
Regards.
Yame

 2

By: yame
8 year ago Sep 6, 2016 at 01:22

Modify/Disable Popup Logancee

By gurumk in PrestashopLogancee, Sep 5, 2016 at 11:09

Hi mate.

I sent your the solution for your issue may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
8 year ago Sep 19, 2016 at 02:49

Media

By kshines1 in WordPressBoutique, Jul 7, 2016 at 17:10

Hi kshines1,
We checked on your site however we did not get the same problem as you mentioned. It's working well. You can see the attachment screenshot
If you have any question, please contact us.
Thank you!

 7

By: Kazim Vu
8 year ago Sep 6, 2016 at 04:03

I need Slider like it is in DEMO

By bundlebabes in WordPressBoutique, Sep 5, 2016 at 22:43

Hi bundlebabes,
Did you get it? Please let us know your result.
Thank you!

 3

By: Kazim Vu
8 year ago Sep 13, 2016 at 17:06

Error on template install

By pkalinko in WordPressKuteShop, Aug 29, 2016 at 09:37

Hi pkalinko,
Our developer fixed directly on your site. Please check it and let us know.
If you have any question, please contact us. We will help you.
Thank you!

 7

By: Kazim Vu
8 year ago Sep 9, 2016 at 09:56

Advanced Top Menu not working properly

By iamrodrek in PrestashopBoutique, Sep 1, 2016 at 08:54

Yes, I checked on Chrome browser. I will check this problem on Safari and send this issue to my coder to fix if it happens on Safari.
Thanks for your great commend. If you are satisfied with us support, would you please spend a little time to give us a good ...

 7

By: yame
8 year ago Sep 6, 2016 at 08:51

test

By timdurrant in WordPressBoutique, Sep 7, 2016 at 04:04

Hi timdurrant,
Thank for visiting our support system!
If you have any question, please contact us. We will help you as soon as possible.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 7, 2016 at 08:04

Unable to send login informations | One page checkout not working

By efgieel in PrestashopLogancee, Sep 6, 2016 at 08:33

Hi mate.

I sent your the solution for your issue may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 5

By: yame
8 year ago Sep 19, 2016 at 02:49

It can not change payment

By woxer in WordPressBoutique, Aug 10, 2016 at 17:32

Hi woxer,
We contacted with our admin about your question.Did you get info from our admin yet?
If you have any question, please contact us. We will help you.
Thank you!

 24

By: Kazim Vu
8 year ago Sep 8, 2016 at 10:20

Popup for Login/Sign Up

By company27 in PrestashopLogancee, Sep 7, 2016 at 10:57

Hi mate.

Thanks for your contacting with support service.
We got your issue and checked your site already. Currently, we do not apply the popup function for Logout / Sign in. To be displayed, it belongs to customized work and we are sorry that we do not support for this. Please ...

 1

By: yame
8 year ago Sep 8, 2016 at 02:26

Error switching currencies

By woxer in WordPressBoutique, Sep 7, 2016 at 11:22

Hi woxer,
We checked on your site however we did not get the same problem as you mentioned. It works on check out pgae(you see the attachment screenshot bellow). Could you send us the screenshot to describe it?
Thanks!

 1

By: Kazim Vu
8 year ago Sep 9, 2016 at 07:05

I can't view Shopping cart and cart menu

By bbarron1229 in WordPressBoutique, Sep 5, 2016 at 19:28

Dear bbarron1229,

Here is Admin of Kutethemes.

I have just checked the issues that you mentioned. And see that: the issues that you mentioned at first, were solved, right?

I discussed with my coders.

The Boutique supports multi-headers for pages. You can configure this header for the home page, that header for shop ...

 9

By: james
8 year ago Sep 14, 2016 at 10:29

Missing fields in Mobile/small resolution registration form

By efgieel in PrestashopLogancee, Aug 11, 2016 at 08:32

If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job
Best regards.
Yame

 6

By: yame
8 year ago Sep 8, 2016 at 00:46

emails

By tntrends in WordPressBoutique, Sep 5, 2016 at 06:06

Dear mate,

Maybe, the emails were sent to the Spam... please check in your Spam box. Thanks!

 4

By: james
8 year ago Sep 9, 2016 at 08:46

How to set latest deals section time.

By anasbcr in WordPressKuteShop, Sep 8, 2016 at 09:06

Hi anasbcr,
We got your question. To set latest deals section time, please do follow our video clip bellow:
https://youtu.be/r_NKNKmwGqg
Hope it useful for you. If you have any question, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 8, 2016 at 09:54

Columns in products page

By iamrodrek in PrestashopBoutique, Sep 7, 2016 at 11:10

Thank you so much. Hope that you will have good time to work with this theme.
Best regards.
Yame

 5

By: yame
8 year ago Sep 9, 2016 at 02:20

Icon fonts

By alextakayama in HTML TemplatesLuckyShop, Sep 8, 2016 at 12:17

Hi mate,

Thanks for your contacting with support service.
You can also add normally any icon fonts that you want to change into your site. It can be compatible with your site like webfonts

For any queries please feel free to contact us.
Sincerely,
Yame

 1

By: yame
8 year ago Sep 13, 2016 at 00:57

Extra Class Name

By DDekor in WordPressBoutique, Sep 7, 2016 at 08:54

Hi DDekor,
Because this option will only work with links tag ( tags). To use it, you need to choose one custom link at On Click Action. Please try it and let us know.
Thank you!

 7

By: Kazim Vu
8 year ago Sep 13, 2016 at 10:22

RTL not moving banner to left side on homepage, as well as inner pages filters, widgets, tags and overall look.

By dudi2606 in WordPressKuteShop, Aug 30, 2016 at 17:41

Hi dudi2606,
We got your issue. It is vertical category. We need help from our developers. We will answer you soon when we get the results from them.
Thank you!

 9

By: Kazim Vu
8 year ago Sep 9, 2016 at 14:35

site speed

By EUROMCHA in WordPressKuteShop, Sep 4, 2016 at 17:59

Hi EUROMCHA,
How is it? If you have any question, please contact us, we will help you.
Have a nice day!

 3

By: Kazim Vu
8 year ago Sep 9, 2016 at 00:34

How to add widgets to blog post

By skualone in WordPressKuteShop, Sep 7, 2016 at 18:01

Hi skualone,
Sure, we will guide you. But we can login your backend. Please check and send us again.
Look forward to getting your reply!
Kazim Vu.

 4

By: Kazim Vu
8 year ago Sep 9, 2016 at 00:49

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible

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