HomeSupport systemPrestashopBoutiqueAdvanced Top Menu not working properly
  • Customer

    Advanced Top Menu not working properly

    Posted by: iamrodrek Sep 1, 2016 at 08:54 (8 year ago)
    Hello,

    I have been trying to edit the top menu, I want to remove the existing items and add new links to the navigation, but when I click on save, nothing changes. When I try to edit the current items, in order to change the name or the url, nothing happens at all. It looks like a bug but I'd like to know if I'm doing something wrong?

    Thanks

    Captura-de-pantalla-2016-09-01-a-las-10.52.08-57c7ece078973.png
  • Customer

    Posted by: yame, Sep 1, 2016 at 10:14 (8 year ago)

    Hi mate,

    Thanks for your contacting with support service.
    Could you please provide us your website back - end + FTP account?
    We would like to check directly on your site.
    Looking forwards to getting back your reply soon.

    Regards.
    Yame
  • Customer

    Posted by: iamrodrek, Sep 2, 2016 at 08:03 (8 year ago)

    Hello,

    I'm attaching the info below.

    Thanks for your answer and hope you can solve it.
  • Manager

    Posted by: yame, Sep 5, 2016 at 08:44 (8 year ago)

    Hi mate.

    We are sorry for delay reply because of the vacation. You forgot to provide us your website back end link. Please send us, then we will help you to check this.

    Thanks and regards.
    Yame
  • Customer

    Posted by: iamrodrek, Sep 5, 2016 at 14:21 (8 year ago)

    Here it goes:

    http://shamymah.com/adminwe/

    Thanks
  • Manager

    Posted by: yame, Sep 6, 2016 at 02:42 (8 year ago)

    We've checked your site already. When we tried to add a new menu >> add a new sub menu >> and add new item for that sub menu, we see that it displays well in your site. Could you please check it again ( We tried with the new one is Test)
    For any queries please feel free to contact us.
    Sincerely,
    Yame
  • Customer

    Posted by: iamrodrek, Sep 6, 2016 at 07:41 (8 year ago)

    Hello,

    I checked the site again and saw you added a new menu item. Tried to do the same but still it wasn't possible. Then I switched to a different browser (Chrome) and now it works. I was using Safari. It could be my problem only, but perhaps you would like to look into it. Might be happening to more people? I don't know...

    Thanks so much for your help

    Regards
  • Manager

    Posted by: yame, Sep 6, 2016 at 08:51 (8 year ago)

    Yes, I checked on Chrome browser. I will check this problem on Safari and send this issue to my coder to fix if it happens on Safari.
    Thanks for your great commend. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us to do this job

    Best regards.
    Yame

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