• Customer

    I can't view Shopping cart and cart menu

    Posted by: bbarron1229 Sep 5, 2016 at 19:28 (8 year ago)
    1. At shop page instead of Cart menu I see "Add menu" I want to see similar cart dropdown menu as I see on homepage

    2. After adding a product to cart When I hit "View cart" it leads to "wish list" page

    There is no way for me to view cart after adding a product to it but If I manualy view cart using page address then "Proceed to checkout" link is not working

    I have also attached screenshots of the problem and provided my site admin details pls look into it thanks

    1-57cdc74d31e23.zip

  • Customer

    Posted by: Kazim Vu, Sep 6, 2016 at 08:28 (8 year ago)

    Hi bbarron1229,
    We check your site and we got the same problem as you mentioned. About issues: View cart and Proceed to checkout. We fixed directly on your site. It works. And about the first issue at the Shop page, we need help from our developers. We will answer you soon when they give us the result.
    Thank you!
  • Customer

    Posted by: bbarron1229, Sep 6, 2016 at 09:55 (8 year ago)

    thank you for fixing the issue May I know why were links missing I just curious to know because what I update the theme and the issue appear again? I will wait for the Menu issue to be resolved ,Thank you ,
  • Customer

    Posted by: bbarron1229, Sep 6, 2016 at 10:19 (8 year ago)

    May I know how do I change header at pages other than homepage? I need to add different header image for Blog and Shop pages
  • Customer

    Posted by: Kazim Vu, Sep 7, 2016 at 01:43 (8 year ago)

    Hi bbarron1229,
    - About issue: How to assign different header images to blog and shop pages?We are not clearly your issue. Have you want like this in Shop and Blog page?(you see the attachment screenshot). If you have other ideas, please send us the screenshot to describe it.
    Thank you!
    NOTE: You posted too much tickets, it's made hard for us to manage all of the queries within this forum, hope you understand us. For easier way, you can list all your questions in a document file and attach it there, we will answer you as soon as possible.
    We will close all the other ticket and reply you follow this ticket.
  • Customer

    Posted by: bbarron1229, Sep 7, 2016 at 07:40 (8 year ago)

    1. Attached are the images (kute-1.png and kute-2.jpg) of blog page and shop page this is to show you what I want , suppose I have two images i.e header_for_blog.jpg and header_for_shop.jpg I want header_for_blog.jpg on blog page and header_for_shop.jpg on shop page

    2. On my blog page I can't see featured images of my posts I have attached image for that kute-3.png

    3. What is the status of my Shopping cart Menu on shop page which you said your developer will help May I know how long it will take?

    Thank you
  • Customer

    Posted by: bbarron1229, Sep 7, 2016 at 16:05 (8 year ago)

    I have solved the issue number 3 as listed above also I have managed to put blog header on blog page but not on individual blog posts
  • Customer

    Posted by: Kazim Vu, Sep 9, 2016 at 17:58 (8 year ago)

    Hi bbarron1229,
    Thanks for your patient!
    Our developers are checking your issues. We will answer you soon when we get the result from them.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 13, 2016 at 09:46 (8 year ago)

    Hi bbarron1229,
    We got the results from our developers. To add header for Shop page, you need to go to Dashboard>>Boutique>>Theme Options>>Woocommerce>>Shop Page>> Page banners>>Add or upload files (your header). Please try it and let us know your result.
    About header for Blog page, now our theme do not have this option. To do follow your intention, you need to customize it. However , we do not support for the customize work so we can not help you much in this case, really hope you understand for us.
    Many thanks!
  • Admin

    Posted by: james, Sep 14, 2016 at 10:29 (8 year ago)

    Dear bbarron1229,

    Here is Admin of Kutethemes.

    I have just checked the issues that you mentioned. And see that: the issues that you mentioned at first, were solved, right?

    I discussed with my coders.

    The Boutique supports multi-headers for pages. You can configure this header for the home page, that header for shop pages. But remember that: You need to configure the header for shop pages in the "Theme-option".

    1. In your site, I see that: the header of shop pages are different the header of home page. But the issue is: the cart icon has not showed there right? would you like to enable the cart icon there? (You should to select one of the existed headers that we made). Pls confirm this. So we can help you. Perhaps, tomorrow, I will tell my coder to check your site.

    2. About the banner/slideshow on the blog pages (both of Blog page and single page) as well as on the shop pages...=> let me tell my coder to update the theme. And then you can update it.

    Give us a couple of days to update above things for my theme.

    I can understand why you rated us 1 star, but pls understand that: some of your requirements are the customized tasks. Normally, you need to pay extra for them. But do not worry! We will update these for the theme. However, we will be more happy to do if you can re-rate us 5 stars.

    Your rating is effecting a lot of... to our sales.
    Is that OK with you?
    You can aslo add my skype for some urgent cases. My skype is : kutethemes. My email is kutethemes@gmail.com. So I can reply to you faster when you need...

    We are waiting your reply
    Thank you very much for your patience!
    Cheers






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