• Customer

    emails

    Posted by: tntrends Sep 5, 2016 at 06:06 (8 year ago)
    Hi,

    Before you have fix a few issues with my theme, Now I am not able to receive any email if i get order nor the customer get invoice?
    Can you please check why this issue occurred?

    Thank you

  • Customer

    Posted by: Kazim Vu, Sep 5, 2016 at 09:10 (8 year ago)

    Hi tntrends,
    We got your question. We will discuss with our developers about your issue. We will answer you soon when we get the result from them.
    If you have any question, please contact us.
    Thank you!
  • Customer

    Posted by: tntrends, Sep 7, 2016 at 19:54 (8 year ago)

    Hi Any update?
  • Customer

    Posted by: Kazim Vu, Sep 9, 2016 at 07:48 (8 year ago)

    Hi tntrends,
    We got the results from our developers, they said that you should re-check your email setting. If all are ok, please contact to hosting provider and ask them about this issue.
    If you have any question, please contact us.
    Thank you!
  • Admin

    Posted by: james, Sep 9, 2016 at 08:46 (8 year ago)

    Dear mate,

    Maybe, the emails were sent to the Spam... please check in your Spam box. Thanks!

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