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Removal of WooCommerce (shopping cart)

By gmyrianthous in WordPressBoutique, Jul 27, 2016 at 11:27

Hi gmyrianthous.
We are very sorry when hearing that. We would like to check directly on your site then show you how to solve your problem. Please send us your admin login via secret information, we will help you to check this issue.
Looking forward to getting your info soon. ...

3

By: Kazim Vu
8 year ago Jul 31, 2016 at 16:01

French Translation

By paulocbarbosa in PrestashopLogancee, Aug 1, 2016 at 11:06

1

By: paulocbarbosa
8 year ago Aug 1, 2016 at 11:06

sidebar on blogpost

By dhipa2 in WordPressKuteShop, Aug 1, 2016 at 14:32

Hi dhipa2
We are sorry but you posted too many tickets, it's made hard for us to manage all of the queries within this forum, so please list all your questions in a document file and attach it there, we will answer you as soon as possible. We will close this ...

1

By: Kazim Vu
8 year ago Aug 1, 2016 at 16:13

Can't use some function in HTML Theme

By guynts in HTML TemplatesLuckyShop, Aug 1, 2016 at 19:54

Hi mate,

This is a HTML template. it is for developers. It is not a theme. If you want to use one theme, you can wait some days, our WordPress version will be released very soon. Thanks!

1

By: james
8 year ago Aug 5, 2016 at 01:58

how can i make phones display 2 pcitures not 1 big picture..

By kimolb in WordPressKuteShop, Jul 20, 2016 at 13:35

Hi kimolb,
As I mentioned above, you need to custom your site. We do not support for the customize work so we can not help you much in this case. We hope you understand for us.
Thank you.

14

By: Kazim Vu
8 year ago Aug 4, 2016 at 02:23

update template

By diwap in PrestashopLogancee, Aug 2, 2016 at 11:51

1

By: diwap
8 year ago Aug 2, 2016 at 11:51

Installing new update and website is down

By Elepzia in WordPressKuteShop, Jul 29, 2016 at 00:16

Thank for using our theme. If you have any questions, please contact us we will help you.
Have a nice day.

18

By: Kazim Vu
8 year ago Aug 3, 2016 at 00:40

Change "Send To A Friend" link to "Contact Us About This Device"

By jpugas in WordPressBoutique, Jul 20, 2016 at 20:01

Hi jpugas,
How is your site? Please let us know your result.
Thank you.
Have a nice day!

8

By: Kazim Vu
8 year ago Aug 10, 2016 at 03:52

Translate part of theme

By agornafi in WordPressKuteShop, Jul 26, 2016 at 17:56

Hi agornafi
We answered your question like above.( You can find them in: ... WP>>wp-content>>themes>>kutetheme>>languages.)
Thank you.

8

By: Kazim Vu
8 year ago Aug 3, 2016 at 03:18

Search

By bilusunny in PrestashopSuperShop, Aug 2, 2016 at 01:19

So if I need to have this functionality which page should i be editing. Please advise.

3

By: bilusunny
8 year ago Aug 2, 2016 at 23:16

Right Hook Image

By bilusunny in PrestashopSuperShop, Aug 3, 2016 at 00:41

1

By: bilusunny
8 year ago Aug 3, 2016 at 00:41

image carousel

By wizshop in WordPressBoutique, Jun 27, 2016 at 14:34

Hi wizshop!
We can connect to your host.(see the attachment screenshot). Please re-check it and let us know.
Thank you.

35

By: Kazim Vu
8 year ago Aug 3, 2016 at 07:51

Some Bugs on payments

By hairshopping in PrestashopSuperShop, Aug 3, 2016 at 08:51

Hi hairshopping,

We sent you the requirement many days ago and we have not received any your replies.
We will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

2

By: yame
8 year ago Sep 19, 2016 at 02:46

How to show best sellers and new arrivals on homepage

By telmangr in PrestashopLondon Stars, Aug 3, 2016 at 14:09

1

By: telmangr
8 year ago Aug 3, 2016 at 14:09

Brief Description of the product appearing in place where it should not appear

By elcamilo in WordPressBoutique, Jul 28, 2016 at 18:20

Hi elcamilo,
About buttons to share your products. In this issue, you need to customize your site. We do not support custom work. However you can consult in CUSTOMIZED SERVICES (http://support.ovicsoft.com/services/customized).
Thank you.

12

By: Kazim Vu
8 year ago Aug 4, 2016 at 01:15

Installation problem

By nuovaerb in WordPressKuteShop, Aug 3, 2016 at 12:15

Hi nuovaerb
We got your question. To do it, you need study our documentation (Section 6.Categories Tab). You can also refer to our clip here: https://youtu.be/F111FDab6tk
Please let us know your result.
Have a nice day!
Kazim Vu

3

By: Kazim Vu
8 year ago Aug 4, 2016 at 03:36

PRoblems with category tabs

By nuovaerb in WordPressKuteShop, Aug 3, 2016 at 17:12

Hi nuovaerb
Thank for contacting us,
We got your issue. After change category tab name, you need to SAVE the changes. Please try again and let us know your result.
Thank you!

2

By: Kazim Vu
8 year ago Aug 4, 2016 at 02:36

Blog Post Summary

By interiorsrunway2014 in WordPressBoutique, Jul 25, 2016 at 14:22

Hi interiorsrunway2014,
- Issue 1: TOP RIGHT BAR - PLEASE REMOVE THE ENTIRE TOP BAR WITH CONTACT AND
CONTACT US AND SOCIAL MEDIA
==> You need go to backend and follow the instructions of this video. You can see here: https://youtu.be/c7bb-L-_t2A
- issue 2: How do I change my admin password if ...

16

By: Kazim Vu
8 year ago Aug 4, 2016 at 18:51

Is KuteTheme compatible with NEW WooCommerce 2.6 update?

By Elepzia in WordPressKuteShop, Aug 4, 2016 at 09:20

Hi Elepzia,
Thank for contacting us.
We can say our theme is compatible with it. You can upgrade to the latest WooCommerce.
Thank you.

1

By: Kazim Vu
8 year ago Aug 4, 2016 at 09:54

Problem installing simple data

By alejandra73 in PrestashopBoutique, Aug 2, 2016 at 13:39

Hi, the problem was that I have installed antoher Theme from Ovic, and crash.. The solution was.. delete this prestashop and I installed a new with only 1 theme from Ovic.

3

By: alejandra73
8 year ago Aug 4, 2016 at 10:42

Picture Format + Amazon Payment Button

By qimont in PrestashopLogancee, Jul 22, 2016 at 17:00

Hi Emilyle,

I have hired a programmer to get the website sorted. Please do not log on to Prestashop or the FTP account as he will be working on it for the next couple of days.

Thanks, Christin.

18

By: qimont
8 year ago Aug 4, 2016 at 13:58

error with plugin "Visual Editor"

By GretaLynce in WordPressBoutique, Aug 3, 2016 at 06:55

Hi GretaLynce,
We check your site. It's working well. Did you fix it?

8

By: Kazim Vu
8 year ago Aug 9, 2016 at 07:23

Demo request and multiple sizes / product

By F_lawless in WordPressBoutique, Jul 23, 2016 at 09:46

Hi F_lawless,
Did you get it?
If you have any question, please contact us. We will answer you as soon as possible.
Thank you.
Have a nice weekend!

12

By: Kazim Vu
8 year ago Aug 21, 2016 at 09:18

Edit product page

By DuskoGoldberg in WordPressKuteShop, Aug 5, 2016 at 09:13

Hi DuskoGoldberg,
Because we're not sure you want to change Description Tab, Review Tab,... into something, that why we want your screenshot.
You can edit the description.php file in kuteshop>>wp-content>>themes>>kutetheme>>woocommerce>>single-product>>tabs>>description.php
and Review Tab in kuteshop>>wp-content>>themes>>kutetheme>>woocommerce>>single-product>>review.php
Thank you.

2

By: Kazim Vu
8 year ago Aug 8, 2016 at 09:40

My theme is not the same demo, please help me.

By grabcore in WordPressKuteShop, Aug 5, 2016 at 09:54

Hi grabcore,
Thank for contacting us.!
We check your site. However we did not get the same problem as you mentioned. It is working well. Did you fix it.?
Thank you.

1

By: Kazim Vu
8 year ago Aug 6, 2016 at 08:29

No Layout

By sergiomp87 in PrestashopLogancee, Aug 4, 2016 at 08:21

Do you know something?

6

By: sergiomp87
8 year ago Aug 5, 2016 at 10:52

How Do I Make the Homepage Slider/Image Full Width

By kelechi824 in WordPressKuteShop, Aug 4, 2016 at 16:16

If you have any question, please contact us. We will answer you as soon as possible.
Thank you.
Have a nice weekend!
Kazim Vu.

4

By: Kazim Vu
8 year ago Aug 6, 2016 at 08:13

Installation fail

By gushkabcn in PrestashopLogancee, Aug 5, 2016 at 09:42

Hi
I pay for the setup and no body Answer yet
The info to access its ok
Do you need to access to my hosting?!

4

By: gushkabcn
8 year ago Aug 7, 2016 at 00:20

hello

By martin11111 in PrestashopSuperShop, Aug 7, 2016 at 08:50

3

By: martin11111
8 year ago Aug 7, 2016 at 08:50

Can not add another Mega Menu

By reneschwabe in WordPressBoutique, Aug 2, 2016 at 09:37

Hi reneschwabe,
Because each plugin was built by different developers and sometimes it incompatible with each plugin. In this case you need to customize your site. However we do not support custom work. You can consult CUSTOMIZED SERVICES here: http://support.ovicsoft.com/services/customized
Thank you.

8

By: Kazim Vu
8 year ago Aug 7, 2016 at 16:38

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible