HomeSupport systemWordPressKuteShopInstalling new update and website is down
  • Customer

    Installing new update and website is down

    Posted by: Elepzia Jul 29, 2016 at 00:16 (8 year ago)
    Hello!

    Today I got a new server at bluehost and I am installed the latest version of your theme.

    It keeps putting my website down "PHP Parse error: syntax error, unexpected T_FUNCTION in /home2/gianlud7/public_html/wp-content/themes/kutetheme/inc/widgets/trademark-payment.php on line 207"

    Not sure what could it be or what could happen

    Please help thank you
  • Customer

    Posted by: Elepzia, Jul 29, 2016 at 00:48 (8 year ago)

    Here are the details in case you want to help me install please.

    Maybe a fresh intstall from you will work better. I just asked the support team at bluehost to raise the limits on php.ini
  • Customer

    Posted by: Elepzia, Jul 29, 2016 at 01:45 (8 year ago)

    Demo #1 Please :)
  • Customer

    Posted by: Elepzia, Jul 29, 2016 at 02:28 (8 year ago)

    Also here are the details for the admin wordpress panel
  • Customer

    Posted by: Elepzia, Jul 29, 2016 at 14:33 (8 year ago)

    versions
    cPanel 11.52.6
    Apache 2.2.31
    PHP 5.2.17
    MySQL 5.5.42
    Perl 5.10.1
  • Customer

    Posted by: Elepzia, Jul 29, 2016 at 15:12 (8 year ago)

    Ok so I fixed it...

    After hours of Bluehost telling me that the problem was my "theme" i noticed that this idiots were giving me PHP Version 5.2...what year is this? So I went ahead and updated to 5.4 and now it works fine.

    Would you just be so kind to install the demo content exactly as it looks in Demo 1 please :) I would really appreciate if you could include all pictures, etc so that I can start working on it

    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 1, 2016 at 01:15 (8 year ago)

    Hi, Elepzia!
    We are very sorry. We CAN NOT help you to install the demo content. You need to do by yourself follow with our documentation. It is easy to install. You can install step by step. You also study about that here https://www.youtube.com/watch?v=evj_gUr-gZg&feature=youtu.be
    Have a nice day!
    Kazim Vu.
  • Customer

    Posted by: Elepzia, Aug 1, 2016 at 01:53 (8 year ago)

    Ok cool i will install..no problem! If I find any difficulties I will message you
  • Customer

    Posted by: Kazim Vu, Aug 1, 2016 at 02:11 (8 year ago)

    Ok, if you have any question. Please contact us, we will answer you as soon as possible.
    Thank you.
  • Customer

    Posted by: Elepzia, Aug 1, 2016 at 06:10 (8 year ago)

    What plugin was used in this image where you can see dropdown for Currency and Language?

    If you see the image attached you will notice that there is dropdown for USD and for French.

    I would like that. What plugin is it?
  • Customer

    Posted by: Elepzia, Aug 1, 2016 at 03:03 (8 year ago)

    What plugin was used in this image where you can see dropdown for Currency and Language?

    If you see the image attached you will notice that there is dropdown for USD and for French.

    I would like that. What plugin is it?
  • Customer

    Posted by: Kazim Vu, Aug 1, 2016 at 08:56 (8 year ago)

    Hi Elepzia,
    We got your question. In this case, you can use the WPML and WooCommerce Currency Switcher plugins for your site. It is our suggestion. Of course, you can try with other plugins.
    Thank you.
  • Customer

    Posted by: Kazim Vu, Aug 1, 2016 at 08:56 (8 year ago)

    Hi Elepzia,
    We got your question. In this case, you can use the WPML and WooCommerce Currency Switcher plugins for your site. It is our suggestion. Of course, you can try with other plugins.
    Thank you.
  • Customer

    Posted by: Elepzia, Aug 1, 2016 at 16:51 (8 year ago)

    Thanks Kazim! Just one last question. How do I enable the top bar that says Login/Register etc
  • Customer

    Posted by: Kazim Vu, Aug 2, 2016 at 02:53 (8 year ago)

    Hi Elepzia,
    We got your intention. We will discuss with our developer and answer you as soon as possible.
    Thank you.
  • Customer

    Posted by: Elepzia, Aug 2, 2016 at 05:53 (8 year ago)

    Ok thank you! I look forward to it :)
  • Customer

    Posted by: Kazim Vu, Aug 2, 2016 at 09:56 (8 year ago)

    Hi Elepzia,
    We check and create the Top bar menu right but your site is "enable coming soon mode". We can not see the result that display in the front page. We are sorry about this. You need to study our documentation (8. Top Bar Menu Left and Right.). When you complete your site if you need our help. We are ready.
    Thank you.
  • Customer

    Posted by: Elepzia, Aug 2, 2016 at 15:54 (8 year ago)

    It is still not activated :( but I will check the documentation (8. Top Bar Menu Left and Right. to see if I can do it myself, if not I will let you know.

    Thank you like always, you and Jennifer are great
  • Customer

    Posted by: Kazim Vu, Aug 3, 2016 at 00:40 (8 year ago)

    Thank for using our theme. If you have any questions, please contact us we will help you.
    Have a nice day.

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