HomeSupport systemWordPressBoutiqueerror with plugin "Visual Editor"
  • Customer

    error with plugin "Visual Editor"

    Posted by: GretaLynce Aug 3, 2016 at 06:55 (8 year ago)
    I have a problem in my visual editor.

    in some parts you teach in the tutorial, the visual editor
    It does not appear on my website. appears only in code, * attached photos

      I for now found in two places, on foot, and MegaMenu

    I do not know what to do, the visual editor, is on my website, installed without errors but it does not go into a few pages.


    printscreens-57a19565a2dc0.zip
  • Customer

    Posted by: Kazim Vu, Aug 3, 2016 at 07:59 (8 year ago)

    Hi GretaLynce,
    Thank for contacting us.
    We got your question. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Thank you very much!
  • Customer

    Posted by: GretaLynce, Aug 3, 2016 at 22:54 (8 year ago)

    OK
  • Customer

    Posted by: Kazim Vu, Aug 4, 2016 at 02:03 (8 year ago)

    Hi GretaLynce,
    Could you please send us your exactly admin login via 'secret information'? We can not login your site(need USER+PASSWORD)
    Thank you very much!
  • Customer

    Posted by: GretaLynce, Aug 4, 2016 at 19:38 (8 year ago)

    -
  • Customer

    Posted by: GretaLynce, Aug 4, 2016 at 22:57 (8 year ago)

    Hello I managed to fix the problem. there is no need. in fact there is a problem with some theme 03 of you what I was using it did not have the option of visual editor I switched to the theme 18, and returned to normal.
  • Customer

    Posted by: Kazim Vu, Aug 5, 2016 at 00:40 (8 year ago)

    Hi GretaLynce,
    Thank for using our theme. If you have any questions, please contact us. We will answer you as soon as possible.
    Have a nice day!
    Kazim Vu.
  • Customer

    Posted by: Kazim Vu, Aug 6, 2016 at 03:51 (8 year ago)

    Hi GretaLynce,
    We think you better limit your line by line questions, it's made hard for us to manage all of the queries within this forum, hope you understand us. For easier way, you can list all your questions in a document file and attach it here, we will answer you as soon as possible. We will close all the other ticket and reply you in this ticket.
    Many thanks.

    -About your question: I think I did something and do not know how to reverse in all pages that are created in addition to the home, are two footers, one on top and one at the bottom, can you help me?
    and another question logo (icon) does not want to change you can explain why?
    ->> Issue 1: We will discuss with our developers and show you how to solve your problem as soon as possible.
    -->> issue 2: Could you tell me more about your intention, Please send us screenshot to describe it.
    Thank you.
  • Customer

    Posted by: Kazim Vu, Aug 9, 2016 at 07:23 (8 year ago)

    Hi GretaLynce,
    We check your site. It's working well. Did you fix it?

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