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LABER Theme Option Notice

By lumia_fragranze in PrestashopLogancee, Oct 8, 2019 at 12:56

My coder also checked this information. He said that it would not affect to your site.
He upgraded from 1.6 to 1.7 and he also did not know why it shown this.
So don't worry about this

 7

By: yame
5 year ago Oct 22, 2019 at 08:58

Laberthemes Configure menu not showing on Prestashop

By smoothstep in PrestashopLogancee, Oct 17, 2019 at 11:04

https://prnt.sc/ppwsjc this is your Dashboard site in my computer. I try with some other computers and I still see the same result
So what do you want to get support more?

 8

By: yame
5 year ago Oct 30, 2019 at 01:44

Header slideshow is not visible on mobile devices

By smoothstep in PrestashopLogancee, Oct 24, 2019 at 19:22

You're welcome :)

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/logancee-multipurpose-responsive-prestashop-theme/reviews/14573932. It's really very worth with me.

Thank you so much!

 6

By: yame
5 year ago Oct 30, 2019 at 02:15

Laber Popup Newsletter

By lumia_fragranze in PrestashopLogancee, Dec 23, 2019 at 13:29

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 2

By: yame
5 year ago Jan 9, 2020 at 07:45

Setting revolution-slider template

By newhagey in PrestashopSuperShop, Jan 11, 2020 at 14:55

Hi,

My coder said that you should ask for the author / company of Revolution slider module to get the support.
Because we do not develop this module. When developing the theme, he kept all the positions of default theme, so it is impossible if there is any problem related to the ...

 6

By: yame
5 year ago Jan 14, 2020 at 07:39

Translation problem

By anysiu in PrestashopBoutique, Jan 23, 2020 at 08:04

Hi mate,

Could you please provide me your back end account of your site?
Then help me to take the screenshots for the location you want to translate then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Jan 23, 2020 at 13:18

Errors on LABER modules

By Squareglasses in PrestashopBoutique, Jan 31, 2020 at 10:18

Hi.

1st: Error on LABER Custom HTML customization
Pls turn off the Debug mode then it will work well

2nd: Error on LABER Megamenu
Pls use the Custom link: https://prnt.sc/qwpjqr
My coder checked and found out that your link had a trouble. When he turned off the Debug mode, your site did not work: So ...

 1

By: yame
5 year ago Feb 3, 2020 at 07:48

New products Featured products Specials

By zetapaf in PrestashopLogancee, Feb 4, 2020 at 16:06

You can negative to this area: https://prnt.sc/qzypiy to show products into tabs

 3

By: yame
5 year ago Feb 10, 2020 at 03:19

Installing supershop

By dbbd2020 in PrestashopSuperShop, Feb 18, 2020 at 17:44

Hi mate,

Could you please provide me your back end + ftp account of your site?
Then take the screenshot for your issue. Then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Feb 19, 2020 at 07:47

Prestashop multi-shop

By Acteam-it in PrestashopSuperShop, Feb 20, 2020 at 14:17

Hi,

My coder is developing this feature. So if you need support, please provide me your back end + ftp account of your site.

My coder will check then help you.

Regards,
Yame

 1

By: yame
5 year ago Feb 21, 2020 at 09:46

SuperShop

By luk-dar in PrestashopSuperShop, Mar 9, 2020 at 15:08

Hi,

Sorry, pls check your site now.
My coder checked for you

Regards,

 1

By: yame
5 year ago Mar 10, 2020 at 02:38

I've been waiting a few days and my template still doesn't work https://sklep.kupcochcesz.pl/

By luk-dar in PrestashopSuperShop, Mar 9, 2020 at 16:54

Sorry I don't understand this point. Could you explain more details?

 3

By: yame
5 year ago Mar 10, 2020 at 15:02

Username Error

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 12:59

Hi,

I create a new account on your site in front end then I sign in. It still shows my account name: https://prnt.sc/reac0j

Pls check it

 1

By: yame
5 year ago Mar 10, 2020 at 15:20

Cart Module

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:17

You can translate in module: https://prnt.sc/reaei7

 3

By: yame
5 year ago Mar 10, 2020 at 15:24

LABER Theme Option

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:11

Great job. So I will close this ticket. Hope that you will leave your best comments and rate with 5 stars on this website: https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 for my support. It is really worth to me ^^

Thank you so much!

 3

By: yame
5 year ago Mar 10, 2020 at 15:22

Need help with the alighment of the logo and header

By oralim44 in PrestashopBoutique, Mar 9, 2020 at 09:05

- Upload icon image: You did not add img thumbnail for this:
https://prnt.sc/rf2idu
https://prnt.sc/rf2ih7

- Remove the space: Because you logo is quite big so he just can remove a little: https://prnt.sc/rf2iut

Pls check your site again

 4

By: yame
5 year ago Mar 12, 2020 at 03:54

Module translation

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:40

I replied on that ticket. Pls check it.

I will close this one. Thank you!

 3

By: yame
5 year ago Mar 13, 2020 at 16:04

How to translate

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:30

You're welcome.
So I will close this ticket. Pls submit a new one if you need the help

Regards,
Yame

 6

By: yame
5 year ago Mar 15, 2020 at 12:07

ask for service

By luk-dar in PrestashopSuperShop, Mar 4, 2020 at 16:22

I've checked and loaded your site in some different computers and I did not see the same as yours. It is not too slow.

I think it is just the problem about the Networking.

 8

By: yame
5 year ago Mar 18, 2020 at 03:37

Scaling page errors

By luk-dar in PrestashopSuperShop, Mar 12, 2020 at 11:23

I think we will just pay attention to only one ticket. I replied this issue on your another ticket so pls check it.

For this one, if your previous issues was solved, I will close it
Thank you!

 6

By: yame
5 year ago Mar 17, 2020 at 11:42

https://developers.google.com/speed/pagespeed/insights/?hl=pl&url=https%3A%2F%2Fsklep.kupcochcesz.pl%2F&tab=mobile

By luk-dar in PrestashopSuperShop, Mar 20, 2020 at 13:14

Hi,

I replied this issue on your previous ticket. You can focus on this

Thank you!

 1

By: yame
5 year ago Mar 24, 2020 at 11:04

https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fsklep.kupcochcesz.pl

By luk-dar in PrestashopSuperShop, Mar 20, 2020 at 13:16

Hi,

I replied this issue on your previous ticket. You can focus on this

Thank you!

 1

By: yame
5 year ago Mar 24, 2020 at 11:04

If template is prepared for Google

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 13:38

The speedup issue was replied in your ticket: https://support.kutethemes.net/topic/show-topic/67239?page=1#reply-67360
Pls check it

 4

By: yame
5 year ago Mar 24, 2020 at 09:05

the template has a problem with page speed

By luk-dar in PrestashopSuperShop, Mar 12, 2020 at 08:03

The reason is that you should update this image: https://prnt.sc/rlq7ib

Because the PageSpeed cannot look for this image so your site loads a bit slowly.
Beside, there are a lot of un-found images: https://prnt.sc/rlq9b6

Please update for your site. It is not the problem about the theme

 9

By: yame
5 year ago Mar 24, 2020 at 09:03

https://search.google.com/structured-data/testing-tool?hl=pl#url=https%3A%2F%2Fsklep.kupcochcesz.pl%2F

By luk-dar in PrestashopSuperShop, Mar 24, 2020 at 19:44

Hi,

Excuse me, we do not understand you mean.

I see nothing: https://prnt.sc/rnjyfa and please explain clearly.

Thank you!
Regards,
Yame

 1

By: yame
5 year ago Mar 27, 2020 at 02:27

Brands menu

By marcotroise79 in PrestashopBoutique, Apr 7, 2020 at 16:05

Hi,

Could you please take the screenshots for your question?
And provide me your admin account, I will check for you

Regards,
Yame

 1

By: yame
5 year ago Apr 8, 2020 at 07:23

Instalations problems

By labolsaolavida in PrestashopLogancee, Apr 12, 2020 at 11:32

My coder helped you to install the theme. However, it has an error with PHP version: https://prnt.sc/rytsot
You should reduce the version of PHP to 7.1.x.
OR deactivate debug of your server to check again

Regards,
Yame

 4

By: yame
5 year ago Apr 14, 2020 at 03:31

Logancee Theme 1.7

By drizzy80 in PrestashopLogancee, Apr 16, 2020 at 19:24

Hi @edu_pixel,

Pls submit a new ticket, provide me your admin + ftp account. I will check and help you to install the theme. And let me know the home page you want to import. Thank you!

Regards,
Yame

 9

By: yame
5 year ago May 4, 2020 at 03:19

Logancee error load Theme 1.7

By edu_pixel in PrestashopLogancee, May 4, 2020 at 07:11

Hi,

So great. So I will close this ticket.

Thank you so much!
Regards,
Yame

 9

By: yame
5 year ago May 6, 2020 at 09:21

Sub-page layout

By edu_pixel in PrestashopLogancee, May 4, 2020 at 07:14

Hi,

This theme supports for Multi store. Currently I still don't understand what you mean. Could you describe by screenshots your intention?

Awaiting your reply ..
Regards,
Yame

 3

By: yame
5 year ago May 6, 2020 at 09:21

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