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  • Customer

    ask for service

    Posted by: luk-dar Mar 4, 2020 at 16:22 (5 year ago)
    Hello
    After instaling your product it doesn't work well. I have no idea why, but i;ve got some answers from specialists but i didn't help.
    I need help with SuperShop, it would be great if u can do something with this. prestashop 1.7
    Regards
  • Customer

    Posted by: yame, Mar 5, 2020 at 01:30 (5 year ago)

    Hi,

    We will help you to install the theme. And pls let me know the demo you want to import.

    And, pls check again your ftp account, it is not correct: https://prnt.sc/rbr0g2

    Regards,
    Yame
  • Customer

    Posted by: luk-dar, Mar 5, 2020 at 08:35 (5 year ago)

    Hello
    I sending login data, wich u ask
    Regards
  • Customer

    Posted by: luk-dar, Mar 5, 2020 at 08:56 (5 year ago)

    laber_supershop_homepage1
  • Manager

    Posted by: yame, Mar 6, 2020 at 09:32 (5 year ago)

    As I check your site, I see your homepage still works well. So if you see anything that does not work, pls take the screenshot then I will check.

    In case you still want to re-install the theme, please do backup all your data, content then my coder will help you to do it from the scratch.

    Thank you!
  • Customer

    Posted by: luk-dar, Mar 6, 2020 at 11:51 (5 year ago)


    database copy made
    please upload the template there are a lot of mistakes and a few things are missing
    If it;s possible to do this in this week i would be greatfull because my shop is not working for now.
    a1-5e62394601be5.png
    a2-5e62394602e50.png
    brak-plusa-5e6239460460d.png
  • Manager

    Posted by: yame, Mar 10, 2020 at 02:35 (5 year ago)

    Pls check again your site

    You can config again the latest days for your NEW PRODUCTS so that they can be shown.
    Footer: you can config again your language
  • Customer

    Posted by: luk-dar, Mar 16, 2020 at 09:32 (5 year ago)

    site generates 350 requests, works slowly
    requests-5e6f479e5abb3.jpg
  • Manager

    Posted by: yame, Mar 18, 2020 at 03:37 (5 year ago)

    I've checked and loaded your site in some different computers and I did not see the same as yours. It is not too slow.

    I think it is just the problem about the Networking.

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