HomeSupport systemPrestashopLoganceeLaberthemes Configure menu not showing on Prestashop
  • Customer

    Laberthemes Configure menu not showing on Prestashop

    Posted by: smoothstep Oct 17, 2019 at 11:04 (5 year ago)
    Hi, I have bought and installed Logancee Theme 1.7 but Laberthemes Configure section (you are mentioning in the attached photo) does not appear on Prestashop admin menu. Tried both your quickstart install with all templates and manual install with a single template, everything works but no.Laberthemes Configure menu.
    config_module-5da84ace03f97.jpg
  • Customer

    Posted by: yame, Oct 18, 2019 at 02:56 (5 year ago)

    Hello,

    Excuse me, your backend dashboard has some problems: http://prntscr.com/pkv4e9
    Is it normal? Pls check again then let me know then I will check again for you

    Awaiting your reply soon ...
    Regards,
    Yame
  • Customer

    Posted by: smoothstep, Oct 24, 2019 at 19:14 (5 year ago)

    Hi, the admin section works fine now, please have a look why Laberthemes Configure menu section does not appear.
  • Manager

    Posted by: yame, Oct 25, 2019 at 04:04 (5 year ago)

    https://prnt.sc/pnu89b It still the same. I still cannot check your backend site
    Pls check it again
  • Customer

    Posted by: smoothstep, Oct 25, 2019 at 14:16 (5 year ago)

    The backend is loading correctly in my PC/Chrome and client Mac, not sure why you are seeing this error. Please check again, I have disabled gZip compression.
  • Customer

    Posted by: smoothstep, Oct 25, 2019 at 14:16 (5 year ago)

    Here is the screenshot.
    2019-10-25-16_13_49-Dashboard-•-HomeSet-Design-5db303cf9aa3c.png
  • Manager

    Posted by: yame, Oct 29, 2019 at 03:20 (5 year ago)

    https://prnt.sc/ppg1x9 My coder said that he included in this box. Pls click there

    if you want to check anything else, pls make your Dashboard to display correctly again then he will continue to check for you
    Regards,
  • Customer

    Posted by: smoothstep, Oct 29, 2019 at 11:13 (5 year ago)

    Yes, this appears to be working now. Dashboard is displaying properly, not sure why you are seeing it wrong. Outdated browser? I have attached the screenshot.
    2019-10-29-12_12_32-Kutethemes-5db81ed15eeb4.png
  • Manager

    Posted by: yame, Oct 30, 2019 at 01:44 (5 year ago)

    https://prnt.sc/ppwsjc this is your Dashboard site in my computer. I try with some other computers and I still see the same result
    So what do you want to get support more?

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES