• Customer

    Logancee error load Theme 1.7

    Posted by: edu_pixel May 4, 2020 at 07:11 (5 year ago)
    just bought for Prestashop 1.7, I tried to upload but system told me not valid for Prestashop 1.7, any help?

    This is a development environment, then it will have to go to production. If you can tell me what I have to do then install the theme in production.

    Thanks.

  • Customer

    Posted by: yame, May 4, 2020 at 10:09 (5 year ago)

    Hi,

    If you are getting stuck with installing this theme, we can help you to do it.
    You can tell me the home page you want to import. And provide me again your back end account. The username must be an email.

    When we can access to your site and check, we will help you correcttly
    Regards,
    Yame
  • Customer

    Posted by: edu_pixel, May 4, 2020 at 10:37 (5 year ago)

    We want home 6. thanks.
  • Customer

    Posted by: edu_pixel, May 5, 2020 at 07:13 (5 year ago)

    Hi.

    Have you been able to look to solve the problem? It is very urgent for us. Otherwise we will have to return the template.

    Thank you.
  • Manager

    Posted by: yame, May 5, 2020 at 09:06 (5 year ago)

    Ahh, sorry, I sent your accounts to my coder and and he gave me the feedback also.
    I see that you have your own products. DO you need to do backup anything? But I think you should backup your site first, then let me know, my coder will start to install for you home 06
  • Customer

    Posted by: edu_pixel, May 5, 2020 at 09:12 (5 year ago)

    It is a development environment. Then it will have to be installed in a production environment, so you will have to tell me what steps I have to do.

    Thanks.
  • Customer

    Posted by: edu_pixel, May 5, 2020 at 09:24 (5 year ago)

    The theme installation can be done.
  • Customer

    Posted by: edu_pixel, May 5, 2020 at 11:06 (5 year ago)

    Hi. Have you been able to install? Thanks.
  • Customer

    Posted by: edu_pixel, May 5, 2020 at 14:06 (5 year ago)

    Hi. I think I have been able to solve the problem, if I have any problem I warn you. Regards.
  • Customer

    Posted by: yame, May 6, 2020 at 09:21 (5 year ago)

    Hi,

    So great. So I will close this ticket.

    Thank you so much!
    Regards,
    Yame

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