1,639 topics
TOPIC POSTS LAST POSTER
Related products ?

By Remsol in PrestashopLogancee, Apr 7, 2017 at 11:41

Hello Remsol,

Thank you for contacting to support service.
For you question, I would like to give you the answer: This is the default module of Prestashop (Products Category module). It does not have much configuration in back end, so if you want to configure for Related Product, you have to contact ...

1

By: yame
8 year ago Apr 10, 2017 at 01:51

Problem with Boutique PS. Analytics no http response

By mconvershare in PrestashopBoutique, Apr 10, 2017 at 17:01

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

7

By: yame
8 year ago May 3, 2017 at 03:16

Category link not working

By sixorsrl in PrestashopBoutique, Apr 12, 2017 at 14:19

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
8 year ago Apr 20, 2017 at 02:40

Logo and footer on mobile site

By smarg in PrestashopBoutique, Apr 15, 2017 at 10:10

Hi mate,

Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

7

By: yame
8 year ago Apr 26, 2017 at 02:57

PHP code

By polminton in PrestashopBoutique, Apr 18, 2017 at 12:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
8 year ago Apr 26, 2017 at 03:00

OVIC page banner

By Michal833 in PrestashopLogancee, Apr 14, 2017 at 11:17

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
8 year ago Apr 26, 2017 at 02:57

Lightbox

By maxces in PrestashopBoutique, Apr 18, 2017 at 14:39

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
8 year ago Apr 26, 2017 at 03:00

From where i can change default About us and contact link target?

By bhuwanji in PrestashopSuperShop, Apr 1, 2017 at 11:54

You're welcome :) It doesn't happen if I can help you to solve the issues.
You can check your site again. If you have any requirement, don't hesitate to contact to support service again.
If this issues was done, can I close this ticket??
Thanks!
Yame

5

By: yame
8 year ago Apr 20, 2017 at 03:58

Ovic - Register Newsletter module

By valocirque in PrestashopLogancee, Apr 20, 2017 at 10:42

Do you need any assistance from support service?
If not, I will close this ticket. For any requirement, pls contact again to us.

Best regards,
Yame

2

By: yame
8 year ago Apr 27, 2017 at 08:39

how to manage megahtml_item

By wadenvato in PrestashopLogancee, Mar 28, 2017 at 09:50

So if you don't have any requirements, I will close this ticket.
Please submit a new one whenever you have the issues.

Best regards,
Yame

4

By: yame
8 year ago Apr 25, 2017 at 02:20

Smartblog share button don't work

By Uncanny in PrestashopLogancee, Apr 24, 2017 at 20:24

Hello Uncanny,

Could you please provide us your website back end account. We need to check the problem in your site then give you the answer.
It is better if you can attach the screenshot to describe your issue.

Regards,
Yame

2

By: yame
8 year ago Apr 25, 2017 at 00:56

Testimonials module for boutique theme on prestashop is not working

By raichunator in PrestashopBoutique, Apr 25, 2017 at 14:14

Hello,

Could you please provide us your website back end account? We need to check the problem in your site then give you the answer for this.
Because it does not occur on demo site. It would be better if you can attach the screenshot for this.

Thank you
Yame

1

By: yame
8 year ago Apr 26, 2017 at 02:08

Error on php 7.1

By davideschiavo in PrestashopSuperShop, Feb 15, 2017 at 09:39

Dear mate.

Our hosting does not have php 7.1.
We downloaded your code then installed your site in our hosting and we don't meet the same problem as yours.
It may be your customized then it led to the error. It's not from our theme.

Regards

37

By: yame
8 year ago May 3, 2017 at 01:41

Need informations about theme

By LUMINEUSE in PrestashopLogancee, Apr 26, 2017 at 13:25

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

4

By: yame
8 year ago May 3, 2017 at 03:17

Google analytics

By Elena777 in PrestashopLogancee, Apr 17, 2017 at 21:21

My coder said that you just add google into footer in Layout Builder.
He also added this for you. Pls check again your site and tell me the result.

11

By: yame
8 year ago Apr 28, 2017 at 01:36

problems with demo content

By daniellm in PrestashopLogancee, Apr 12, 2017 at 03:16

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

11

By: yame
8 year ago May 4, 2017 at 08:43

home page layout

By marco1688 in PrestashopBoutique, Apr 28, 2017 at 09:27

Hello,

Could you please provide your website back end account?
You mean that you want to start your site with all your products (category) without with slider, don't you.
Pls, if you have the attachments, it will be better for me to support for you.

Thank you
Yame

1

By: yame
8 year ago Apr 28, 2017 at 09:45

Google Map is not coming

By f9techdeveloper in PrestashopLogancee, May 1, 2017 at 13:26

One more thing, pls provide me your website back end account. We would like to check your site.
Thanks

2

By: yame
8 year ago May 3, 2017 at 02:44

Boutique

By wb11 in PrestashopBoutique, May 1, 2017 at 19:46

Hello,

I got your problem and it is really weird. Could you please provide me both your website back end + FTP account?
I would like to check your site then give you the answer later.

Regards,
Yame

1

By: yame
8 year ago May 3, 2017 at 03:01

add tabs-container

By smarg in PrestashopBoutique, May 3, 2017 at 09:41

Originally I though that you did not remember how to enable those 2 tabs (,ACCESSORIES,REVIEWS ).
Now you said that you wanted to add the same places (it means that the same places with ACCESSORIES,REVIEWS tabs) with the different name and information. Excuse me, I don't understand this one very well. ...

3

By: yame
8 year ago May 5, 2017 at 02:00

Contact Us and About Us page for London Star Theme

By shupor in PrestashopLondon Stars, Apr 25, 2017 at 11:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

6

By: yame
8 year ago May 18, 2017 at 03:59

Problem with the template

By artemifinejewelry in PrestashopLogancee, Feb 25, 2017 at 14:54

I got it.
For those requirements, pls wait for the update version. We will quickly update the theme and inform you when it finishes.

47

By: yame
8 year ago May 8, 2017 at 02:34

Position slider

By prestanitro in PrestashopLondon Stars, May 8, 2017 at 11:12

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
8 year ago May 18, 2017 at 03:59

ContentBox

By estructurademoda in PrestashopBoutique, May 10, 2017 at 20:44

Hello mate.

The configuration that you said is for front end. The category page is the inner page so there will not have this config for this.

Hope you understand;
Regards,
Yame

1

By: yame
8 year ago May 13, 2017 at 01:03

Password recovery page

By cultivalibre in PrestashopLogancee, May 9, 2017 at 13:58

I will note this and my coder will check it soon.
I will inform you when I get his feedback

Yame

4

By: yame
8 year ago May 15, 2017 at 08:27

Traduction 2 titles

By prestanitro in PrestashopLondon Stars, May 8, 2017 at 11:07

If you don't have any other questions, I will close this ticket.
Pls contact to us if you need any assistance

Regards,
Yame

5

By: yame
8 year ago May 11, 2017 at 08:26

description on categories

By AnabelZ in PrestashopBoutique, May 11, 2017 at 18:18

Hello,

As I understand your issue is that you want to show the description and banner for your category page, right?
You can go to Ovic page banner to create a new banner for your any page that you want

Regards

1

By: yame
8 year ago May 12, 2017 at 08:28

Custom parallax section page banner for each product

By helou in PrestashopLogancee, Apr 29, 2017 at 17:03

Sorry for delay reply.
Excuse me. Your explanation is not clear enough so we still don't get it yet.
Could you show us the other screenshots then provide your account. We will check it
Thanks

6

By: yame
8 year ago May 18, 2017 at 03:53

SUPERSHOP

By stevenkhoo in PrestashopSuperShop, May 14, 2017 at 10:47

Hello,

Pls go to Image slider for your homepage module then activate Display on mobiles mode. The main slider will display on mobiles version

See mt attachment to understand

Regards,
Yame

1

By: yame
8 year ago May 15, 2017 at 01:21

Google Fonts

By stevenkhoo in PrestashopSuperShop, May 21, 2017 at 01:08

Hello,

You can go to Multi font and multi color module to change the font and color as you want.
If you cannot change it, pls provide us your back end account. We will check the site for you

Regards,
Yame

1

By: yame
8 year ago May 28, 2017 at 02:51

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible