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  • Customer

    Problem with Boutique PS. Analytics no http response

    Posted by: mconvershare Apr 10, 2017 at 17:01 (8 year ago)
    We are having problems with Boutique theme and the Addon: https://addons.prestashop.com/es/informes-estadisticas/18623-premium-google-analytics-enhanced-ecommerce.html

    It is like the footer hooks are not triggering.
  • Customer

    Posted by: yame, Apr 11, 2017 at 08:40 (8 year ago)

    Hi mate.

    Could you pls let me know which theme version are you using for your theme?
    Just because we used to fix the problem related to Analytics in version 1.0.4. If you are using the lower version, pls update your site into the new one.
    If you problem still persists or you are using the latest version, pls give me your website back end also. My coder will help you to check.

    Thank you.
    Yame
  • Customer

    Posted by: mconvershare, Apr 11, 2017 at 09:25 (8 year ago)

    Thanks.
    Theme is up to date. I saw the changelog but the problem is with https://addons.prestashop.com/es/informes-estadisticas/18623-premium-google-analytics-enhanced-ecommerce.html not with the Analytics Module.
    The access to the backend is in secret area.
  • Customer

    Posted by: mconvershare, Apr 12, 2017 at 06:48 (8 year ago)

    It is like the only module that works on displayFooter is the layout builder and all the other modules in this hook works throught the layout builder.
  • Customer

    Posted by: mconvershare, Apr 12, 2017 at 06:55 (8 year ago)

    public function hookFooter($params) is not executing on plpganalytics.php
  • Customer

    Posted by: yame, Apr 12, 2017 at 09:32 (8 year ago)

    Thanks. I sent your problem to my coder. Pls be patient to wait for him and give him the time to check.
    I will inform you when I get any his feedback.

    Yame
  • Customer

    Posted by: yame, Apr 25, 2017 at 08:12 (8 year ago)

    Hello,

    My coder has fixed your problem. Pls check your site again and tell me the result.
    If your issue still persists, pls contact again to me

    Yame
  • Customer

    Posted by: yame, May 3, 2017 at 03:16 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame

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