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  • Customer

    Password recovery page

    Posted by: cultivalibre May 9, 2017 at 13:58 (8 year ago)
    Hello,

    I have a problem with the page "password-recovery", when i use the site in spanish the page is called "recuperacion-contraseña", so when someone press the button to recovery the password, the page redirect to a "404 error page not found", probably because of the language and the use of the letter "ñ".

    With the site in english i don't have problems with the password recovery page.

    Please your help.

    Thanks.
    Recovery-page-error-5911caf8b575e.jpg
  • Customer

    Posted by: yame, May 10, 2017 at 01:35 (8 year ago)

    Hello,

    Nice to meet you again. I still cannot open your site. It keeps loading then informs me that "This site can’t be reached"
    So I cannot check your problem. I hope that you can have some other solutions to make your site can be accessed to easily.

    Thank you
    Yame
  • Customer

    Posted by: cultivalibre, May 10, 2017 at 20:49 (8 year ago)

    Hello again mate!

    The problem to connect is because the DNS between our networks (Ovic and My domain). But if you test this theme in spanish it will give the same error.
    Can you ckeck that with a theme in your hosting please?.

    Thanks.
  • Manager

    Posted by: yame, May 15, 2017 at 08:27 (8 year ago)

    I will note this and my coder will check it soon.
    I will inform you when I get his feedback

    Yame

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