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By qazziq in PrestashopBoutique, Dec 27, 2016 at 12:44

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 3, 2017 at 03:22

Some errors

By kustomer in PrestashopLogancee, Nov 9, 2016 at 17:59

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 42

By: yame
8 year ago Jan 3, 2017 at 03:23

Menu on mobile

By edgeit in PrestashopBoutique, Dec 28, 2016 at 11:11

Thank you so much for your patience. We will try all the best to find the reason why as soon as possible.
This problem is really weird. I will inform you when I get any my coder's feedback.

Regards,
Yame

 3

By: yame
8 year ago Jan 3, 2017 at 01:16

Probleme with updating product information!

By AgenceWSB in PrestashopLogancee, Jan 3, 2017 at 16:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Jan 12, 2017 at 03:49

SuperStore Theme 1.7 update

By fblasi in PrestashopSuperShop, Dec 23, 2016 at 18:58

Hi mate.

The problem is that Prestashop version 1.7 is not yet stable. So we also must wait for the stable version to update for all our themes (not only Supershop theme). If we do it now, there will be a number of bugs or errors occur on theme. That makes ...

 3

By: yame
8 year ago Jan 5, 2017 at 02:37

Translation of contact us

By oscarcor in PrestashopBoutique, Dec 23, 2016 at 15:37

Oh. if you want to translate the text "Call Us" into Spanish, you can go to Localization > Translations > Type of Translation: Installed Module > Select your theme and your language, then find the text you want to translate to change into another language.
Please refer the attachment below to ...

 4

By: yame
8 year ago Jan 5, 2017 at 07:04

Translated blog

By Elena777 in PrestashopLogancee, May 26, 2016 at 11:57

Hi mate.

I will send you the way to update theme if your site has been customized. Please note that you MUST backup both your database + source code before updating:
Update theme version.
+ Step 1. You need to download the latest updated-package from Themeforest, then Unzip this zipped file. ...

 18

By: yame
8 year ago Jan 9, 2017 at 02:01

How to change log out menu

By lucasjunier in PrestashopBoutique, Jan 7, 2017 at 17:55

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 16, 2017 at 09:21

Problem in Vertical Mega Menus, not able to view in mobile.

By chltech in PrestashopSuperShop, Jan 7, 2017 at 13:15

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 4

By: yame
8 year ago Jan 18, 2017 at 04:20

Mega category module not displaying on home page

By JunonSacs in PrestashopBoutique, Jan 10, 2017 at 15:36

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 13, 2017 at 08:49

Freeze the verticale mega menu module

By mga91 in PrestashopSuperShop, Jan 10, 2017 at 01:01

So I will close this ticket.
For any requirements, please post a new ticket. We will check and help you.
Best regards,
Yame

 4

By: yame
8 year ago Jan 12, 2017 at 03:03

Please help! Can not add products any more

By csafiraa in PrestashopBoutique, Jan 10, 2017 at 10:47

Ok mate. So I will close this ticket.
Please post the new ticket in support forum when you have any requirements. We will help you to check.

Best regards,
Yame

 3

By: yame
8 year ago Jan 12, 2017 at 03:47

problems with the video resolution in the homa parallax

By Elena777 in PrestashopLogancee, Jan 9, 2017 at 06:37

Please fill in the blanks there and the Admin will check your requirement.
They will exchange with your via gmail then help you to solve the problems.
Regards,
Yame

 4

By: yame
8 year ago Jan 16, 2017 at 04:05

banner problem in Boutique for presta 1.6 (Home version 2 )

By jesusandresmartinez in PrestashopBoutique, Jan 15, 2017 at 10:08

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 20, 2017 at 03:27

worst theme i have purchased yet

By anishelar in PrestashopSuperShop, Jan 15, 2017 at 20:02

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 21, 2017 at 03:24

PAGES BOUTIQUE

By oltredesign in PrestashopBoutique, Jan 11, 2017 at 16:20

Thank you. I got your request and accepted this. Pls try to talk there.
Yame

 11

By: yame
8 year ago Jan 17, 2017 at 02:00

Unable to compile with sass

By 3scglobalservices in PrestashopBoutique, Jan 17, 2017 at 10:16

Hi mate,

Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 23, 2017 at 02:31

Pack langue Français

By boondooa in PrestashopBoutique, Jan 17, 2017 at 16:46

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Jan 23, 2017 at 02:12

Error Adding to Cart

By cquiros in PrestashopBoutique, Jan 10, 2017 at 20:37

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Jan 24, 2017 at 07:44

Email purchase confirmation

By comenscene in PrestashopLogancee, Jan 19, 2017 at 11:57

Hi comenscene,

Shortly after receiving your problems, I checked the purchase confirmation email of both default theme and Logancee theme.
The result is in the attachment below. It just show the the product information such as: name of product, size, color. It means that Logancee theme just displays these features in ...

 1

By: yame
8 year ago Jan 20, 2017 at 04:18

Homeslider on Mobile / Layered Navigation Block on categorypage

By mirtem in PrestashopLogancee, Jan 18, 2017 at 11:56

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 8

By: yame
8 year ago Jan 28, 2017 at 12:59

EDIT PRODUCT LIST AND PRODUCT PAGE

By taorminaline in PrestashopBoutique, Jan 17, 2017 at 08:37

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 4

By: yame
8 year ago Jan 28, 2017 at 12:58

Prestashop version problem

By quesadamathieu in PrestashopLogancee, Jan 21, 2017 at 23:15

Hi quesadamathieu,

Thank you for purchasing our theme.
Currently, Prestashop 1.7 is not stable yet, so we don't update the theme for this version also.
You can install the latest version of Prestashop with 1.6.1.x. Then install the Logancee theme for this new one.
Hope that you can do the good job with ...

 1

By: yame
8 year ago Jan 23, 2017 at 01:51

how to show subcategories on mobile?

By csafiraa in PrestashopBoutique, Jan 16, 2017 at 08:12

I reminded them to answer your request in customized services already.
The reason for this delay is that they are updating the new system to make sure that all clients can understand well when contacting to customized work. You can submit again your requirement in some more minutes. Currently they ...

 11

By: yame
8 year ago Jan 23, 2017 at 10:01

Account (menu) dropdown is not displaying correctly on mobile

By hurrier in PrestashopBoutique, Jan 5, 2017 at 10:09

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 4

By: yame
8 year ago Jan 28, 2017 at 13:00

Wrong documentation

By efgieel in PrestashopLondon Stars, Jan 11, 2017 at 12:36

Dear mate.

I send you the attach file that I answered all your problems posted in forum.
Please check it or you can contact me via skype account: yame_kutetheme
I will support directly for you.

Regards,
Yame

 5

By: yame
8 year ago Feb 6, 2017 at 04:16

Bug theme

By noko88 in PrestashopLondon Stars, Jan 17, 2017 at 22:00

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Feb 10, 2017 at 02:29

fail css

By kakaito_13 in PrestashopLogancee, Jan 24, 2017 at 21:21

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Feb 6, 2017 at 03:39

Change header in demo 2

By play1093 in PrestashopBoutique, Jan 19, 2017 at 16:17

Oh. Currently, the customized service has been updated. Therefore they changed the link already.
This is the new link for you to send the requirement: http://support.ovicsoft.com/offer/add
Yame

 5

By: yame
8 year ago Jan 27, 2017 at 02:54

Problem integrating Google analytics

By Cactusplan in PrestashopLogancee, Jan 17, 2017 at 19:39

Ok mate.
So we will close this ticket.
If you need any assistance, please contact again to support service.

Best regards,
Yame

 5

By: yame
8 year ago Jan 27, 2017 at 02:51

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

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