Probleme with updating product information!
Posted by:
AgenceWSB
Jan 3, 2017 at 16:35 (8 year ago)
Hello,
We are facing a probleme in our shops that we think related to the theme.
Recently we tried to update our products, but it seems they don't get updated, they do get updated sometimes, like 1 out of 10 times or so, but rarely, we think it's not related to servers, because we tried various servers with different configurations and systems, We think it's theme related because we have the same issue with other shops that has fresh installation of prestashop, but use the same theme Logancee.
Also there is a problem with the Order Confirmation email ,in the administration we see that the email has a variable that prints the order details, but the email we receive, doesn't contain those order details, is theire a special configuration to do in order to receive those details?
An idea?
We are facing a probleme in our shops that we think related to the theme.
Recently we tried to update our products, but it seems they don't get updated, they do get updated sometimes, like 1 out of 10 times or so, but rarely, we think it's not related to servers, because we tried various servers with different configurations and systems, We think it's theme related because we have the same issue with other shops that has fresh installation of prestashop, but use the same theme Logancee.
Also there is a problem with the Order Confirmation email ,in the administration we see that the email has a variable that prints the order details, but the email we receive, doesn't contain those order details, is theire a special configuration to do in order to receive those details?
An idea?
