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You Have deleted all my posts!

By cuecreative in PrestashopBoutique, Aug 24, 2016 at 08:48

Dear mate.

We closed some of your tickets and we recommended in each of those closed tickets that you could please collect all your problems then post on this ticket: (http://support.ovicsoft.com/topic/show-topic/21906). By this way, we can support easily for your site.
We always willing to support for all issues that you ...

1

By: yame
9 year ago Aug 24, 2016 at 10:11

Add Layout in Mega HTML Module

By sonosergio in PrestashopLogancee, Aug 25, 2016 at 09:32

Hi mate.

Thanks for contacting with support service.
We got your issue. And we are sorry that it is impossible to create a personal layout for megahtml module by yourself as you mentioned above.
This belongs to customized work. If you would like to create this, you should contact with customized service to ...

1

By: yame
9 year ago Aug 25, 2016 at 09:56

Prestashop - Logancee

By eljedesign in PrestashopLogancee, Aug 25, 2016 at 11:03

Hi mate.

Thanks for your contacting with us.
About all your issues, we would like to give the solution:
1. " How can i activate all modules for every layout?": Could you please make your requirement clearly by providing us more details about which modules you want to active for all layout?

2. ...

2

By: yame
9 year ago Aug 26, 2016 at 01:33

LANGUAGE BOX MESS WITH LINK

By efgieel in PrestashopLogancee, Jul 25, 2016 at 08:16

Hi,

I will be grateful if your issue is solved. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us to do this job.

Thank you so much ...

24

By: yame
9 year ago Aug 26, 2016 at 07:28

OvicPageBanner doesnt save image

By efgieel in PrestashopLogancee, Aug 11, 2016 at 15:18

Hi,
I will be grateful if your issue is solved. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us to do this job.
For any queries ...

6

By: yame
9 year ago Aug 26, 2016 at 07:29

site under costruction

By Elena777 in PrestashopLogancee, Aug 23, 2016 at 06:47

Thank you so much for your rating.
Best regards.
Yame

5

By: yame
9 year ago Aug 26, 2016 at 09:41

Breadcrumb

By Elena777 in PrestashopLogancee, Jun 12, 2016 at 21:12

Hi mate.

I hope that the freelancer can help your to solve your issue. Please contact with them to get the best support.

Regards.
Yame

41

By: yame
9 year ago Aug 29, 2016 at 03:32

cant' edit modules

By optimabrandvicenza in PrestashopLogancee, Aug 29, 2016 at 09:52

Hi mate.

How is your site now?
If you don't need any assistance from support service, we will close this ticket.
Please feel free to contact with us in case you get any problems.

Thanks and regards.
Yame

4

By: yame
8 year ago Sep 19, 2016 at 02:54

Contact page

By Elena777 in PrestashopLogancee, Aug 30, 2016 at 06:44

Hi mate.

1. To remove Google map, you have to go to Ovic - Store map then click on Disactive button. The Google map will be removed on page Contact us.
2. This issue related to customized work. We are sorry that we cannot support for your. You can contact with customized ...

1

By: yame
9 year ago Aug 30, 2016 at 07:50

Item not available

By sysguate in PrestashopLondon Stars, Aug 30, 2016 at 16:47

Hi mate.

How is your site now? I sent your the reply a few days ago and I have not received any your reply.
I will close this ticket and don't worry about that. Please feel free to contact with me if you have any problems.

Thanks and regards.
Yame

2

By: yame
8 year ago Sep 19, 2016 at 02:41

Item not available

By sysguate in PrestashopLondon Stars, Aug 30, 2016 at 16:48

Hi mate.

Thanks for your contacting with support service. We see that you posted 2 the same tickets (this one and another is ticket with ID: 22441)
Therefore we will close this ticket and please contact with us in another one.

Regards.
Yame

1

By: yame
9 year ago Aug 31, 2016 at 03:13

Newletter, category page

By caninetto in PrestashopLogancee, Aug 30, 2016 at 19:01

Hi mate.

Thanks for your contacting with support service.
Could you please provide us your website back - end + FTP account? We will send your issue to our coder and he would like to check directly on your site. Please back up all your database and source - code before sending ...

2

By: yame
9 year ago Aug 31, 2016 at 04:34

Change the Call Us text

By gushkabcn in PrestashopLogancee, Aug 30, 2016 at 22:07

Hi mate.

My coder has fixed your issue related to "Translate the text Login'' and updated this.
You can go to themeforest.net, follow the change_log there to update the needed files. PLEASE REMEMBER to BACKUP both your database and source code before updating if you do not want to lose ...

5

By: yame
8 year ago Sep 22, 2016 at 07:25

tag blog

By Elena777 in PrestashopLogancee, Aug 31, 2016 at 13:28

Hi mate,

If you have any requirements, please contact with us.
We will close this ticket.

Thanks,
Yame

4

By: yame
8 year ago Oct 10, 2016 at 10:32

size logo

By Elena777 in PrestashopLogancee, Aug 19, 2016 at 19:56

Hi mate,
For any queries please feel free to contact us.
Sincerely,
Yame

5

By: yame
9 year ago Sep 5, 2016 at 00:49

update prestashop

By Elena777 in PrestashopLogancee, Sep 1, 2016 at 20:45

Hi mate,

You can also update the new version of Prestashop. However, please backup all your database and source code of your theme before updating to make sure that you do the right steps when updating.

For any queries please feel free to contact us.
Sincerely,
Yame

1

By: yame
9 year ago Sep 5, 2016 at 07:12

Some questions about Logancee

By ariels3 in PrestashopLogancee, Aug 31, 2016 at 14:40

Hi mate.

As I checked your site, I saw that the text in the footer has been changed color. Are you in need any assistance from us?

Please feel free to contact with us if you have any problems.
Regards.
Yame

4

By: yame
9 year ago Sep 8, 2016 at 02:15

Where change background color on Logancee template ?

By HubertHere in PrestashopLogancee, Sep 4, 2016 at 10:07

Hi mate.

I sent you the requirement may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

2

By: yame
8 year ago Sep 19, 2016 at 02:51

How set arrow on Logancee carrousel template for Home Glasses HP

By HubertHere in PrestashopLogancee, Sep 5, 2016 at 07:37

Hi mate.

Thanks for your contacting with support service.
Could you please provide us your website back - end account? We would like to check on your site first then will give you the solution for this issue.

Looking forwards to getting back your reply soon.
Regards.
Yame

2

By: yame
9 year ago Sep 6, 2016 at 01:22

Modify/Disable Popup Logancee

By gurumk in PrestashopLogancee, Sep 5, 2016 at 11:09

Hi mate.

I sent your the solution for your issue may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

2

By: yame
8 year ago Sep 19, 2016 at 02:49

Advanced Top Menu not working properly

By iamrodrek in PrestashopBoutique, Sep 1, 2016 at 08:54

Yes, I checked on Chrome browser. I will check this problem on Safari and send this issue to my coder to fix if it happens on Safari.
Thanks for your great commend. If you are satisfied with us support, would you please spend a little time to give us a good ...

7

By: yame
9 year ago Sep 6, 2016 at 08:51

Unable to send login informations | One page checkout not working

By efgieel in PrestashopLogancee, Sep 6, 2016 at 08:33

Hi mate.

I sent your the solution for your issue may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

5

By: yame
8 year ago Sep 19, 2016 at 02:49

Popup for Login/Sign Up

By company27 in PrestashopLogancee, Sep 7, 2016 at 10:57

Hi mate.

Thanks for your contacting with support service.
We got your issue and checked your site already. Currently, we do not apply the popup function for Logout / Sign in. To be displayed, it belongs to customized work and we are sorry that we do not support for this. Please ...

1

By: yame
9 year ago Sep 8, 2016 at 02:26

Missing fields in Mobile/small resolution registration form

By efgieel in PrestashopLogancee, Aug 11, 2016 at 08:32

If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job
Best regards.
Yame

6

By: yame
9 year ago Sep 8, 2016 at 00:46

Columns in products page

By iamrodrek in PrestashopBoutique, Sep 7, 2016 at 11:10

Thank you so much. Hope that you will have good time to work with this theme.
Best regards.
Yame

5

By: yame
9 year ago Sep 9, 2016 at 02:20

Ovic Page Link Module

By frenchoc in PrestashopLogancee, Sep 6, 2016 at 19:37

Hi mate.
We sent your the requirement many days ago and we have not received your reply.
We will close this ticket and please feel free to contact with us if you have any problems.
Regards.
Yame

6

By: yame
8 year ago Sep 27, 2016 at 02:03

Contact map on my shop

By verybadcoque in PrestashopBoutique, Sep 9, 2016 at 07:57

Hi mate,

We will close this ticket. Please feel free to contact with support service if you need any assistance.

Regards,
Yame

3

By: yame
8 year ago Oct 4, 2016 at 10:15

i need refund

By shanyx in PrestashopSuperShop, Sep 11, 2016 at 06:59

1

By: shanyx
9 year ago Sep 11, 2016 at 06:59

Some issues | accessory tab | price range formatting | search on front page | advenced top memu jpg | ...

By efgieel in PrestashopLogancee, Jun 27, 2016 at 19:05

No I am waiting for 1.2.2 as I got this info form your part, this to be the latest.

72

By: efgieel
9 year ago Sep 12, 2016 at 10:57

Product rating in demo 11

By alejandra73 in PrestashopBoutique, Aug 22, 2016 at 08:37

Dear mate,

If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job

Regards.
Yame

12

By: yame
9 year ago Sep 13, 2016 at 02:05

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible