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By Cagatayem in WordPressBoutique, Oct 28, 2021 at 14:19

Hi Cagatayem
Could you please unblock Ip from Vietnam and provide wp-admin + ftp or Cpanel accounts via secret information area? I would like to check on your site and guide you how to update this issue.
Regards,
Maason

 2

By: Maason
3 year ago Oct 28, 2021 at 15:24

Phone view

By Cagatayem in WordPressBoutique, Oct 29, 2021 at 13:38

Please create a new ticket and enter your new domain, wp-admin + ftp or Cpanel accounts into secret inforion area. I will check and help you asap
Regards,
Maason

 4

By: Maason
3 year ago Oct 30, 2021 at 09:18

Slider

By AlexNapo72 in WordPressBoutique, Oct 29, 2021 at 09:44

I am very glad when your problem is solved.
If you have other questions, do not hesitate to contact me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
Thank you and Have a ...

 4

By: Maason
3 year ago Oct 30, 2021 at 08:11

Remove Copyright on bottom of page

By dmanning0201 in WordPressBoutique, Nov 1, 2021 at 17:30

Goodmorning @dmanning0201
Yes it is. I am very glad when your problem is solved.
If you have other questions, do not hesitate to contact me. I will help you.
Thank you and Have a great day!
Regards,
Maason

 2

By: Maason
3 year ago Nov 2, 2021 at 00:22

Website performance is very poor

By jparlapalli in WordPressMoozo, Oct 29, 2021 at 06:35

Hi jparlapalli
You should study that plugins and configure by yourself because maybe you can re-configure them in the future.
Regards,
Maason

 8

By: Maason
3 year ago Nov 3, 2021 at 01:46

Best seller with multiple categories

By Cagatayem in WordPressBoutique, Nov 2, 2021 at 13:25

Hi Cagatayem
In your case then you can create a tab section like home 3. Please do it and let me know your results
Regards,
Maason

 1

By: Maason
3 year ago Nov 3, 2021 at 01:41

Multiple Issues

By adrianmw in WordPressBoutique, Oct 24, 2021 at 21:14

Please re-install wordpress. I need wordpress only

 15

By: Maason
3 year ago Nov 3, 2021 at 10:07

Slider not showing with error message

By Bonhamwest in WordPressArmania, Nov 3, 2021 at 09:31

Hi Bonhamwest
The cause by you have not import demo slider and add modul as the attachment file ( I Did). Please check your site again and let me know your results
Regards,
Maason

 1

By: Maason
3 year ago Nov 3, 2021 at 16:36

Google Speed Page

By ideotf in PrestashopSuperShop, Nov 3, 2021 at 10:10

These options also

 2

By: Maason
3 year ago Nov 4, 2021 at 03:26

Boutique Brands

By AlexNapo72 in WordPressBoutique, Nov 3, 2021 at 11:21

Hi AlexNapo72
The cause by your setting. You have to select your products Brand as the attachment file and let me know your results
Regards,
Maason

 1

By: Maason
3 year ago Nov 4, 2021 at 01:56

Home page loging in not working properly

By vmarakoon in WordPressTuran, Nov 3, 2021 at 19:25

Hi vmarakoon
The cause maybe something is missed. Could you please provide wp-admin + ftp accounts via secret information area? I would like to check on your site and update asap
Have a nice day!
Regards,
Maason

 1

By: Maason
3 year ago Nov 4, 2021 at 01:48

WP Rocket Remove Unused CSS option

By Cagatayem in WordPressBoutique, Nov 4, 2021 at 09:48

Hi Cagatayem
Maybe it's blocked google fonts. To improve the speed of site, you can study these methods below. Hope it useful for you
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your ...

 1

By: Maason
3 year ago Nov 5, 2021 at 01:52

bug, home looks double

By Plusestudiochile in WordPressDukamarket, Nov 4, 2021 at 20:42

HI
The cause maybe by Elementor setting. In this case, you enter the Dashboard choose Elementor>>Settings>>General tab and check some options as this link image: https://prnt.sc/1ydijoj
Please tray again and let me know your results
Have a nice day!
Maason

 1

By: Maason
3 year ago Nov 5, 2021 at 00:57

Slider Image Size

By Cagatayem in WordPressBoutique, Oct 30, 2021 at 10:53

Hi Cagatayem
My coder replied that on mobile there is not enough size to display images like desktop and the configuration has to be cropped anyway. There's no other way.

 8

By: Maason
3 year ago Nov 9, 2021 at 09:45

Edit Header Style

By allinjoe in WordPressDukamarket, Nov 1, 2021 at 16:11

Hi allinjoe
It's at the ovic-addon-toolkit/includes/extends/product-brand
Hope it useful for you
Regards,
Maason

 9

By: Maason
3 year ago Nov 6, 2021 at 04:47

Initial Server Response Time

By Cagatayem in WordPressBoutique, Nov 4, 2021 at 08:39

I did not see these plugins in your site
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Please try these methods and let me know your result
Regards,
Maason

 4

By: Maason
3 year ago Nov 8, 2021 at 08:38

Main Page Different Layout on Mobile

By Cagatayem in WordPressBoutique, Nov 4, 2021 at 15:11

Hi Cagatayem
Could you connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more info from you
Regards,
Maason

 4

By: Maason
3 year ago Nov 6, 2021 at 05:11

Footer

By ivytheconceptstore in WordPressBoutique, Nov 1, 2021 at 22:05

Hi ivytheconceptstore
I updated the footer 26. Please check your site and let me know your results
About Widget issue: I did not see as you said above. COuld you take screenshot to to describe more detail?

 6

By: Maason
3 year ago Nov 6, 2021 at 04:22

Theme issues

By Netclues in WordPressTuran, Nov 1, 2021 at 08:31

Hi Netclues
Q3: it's updated. Please check your site again and let me know your results
Regards
Maason

 6

By: Maason
3 year ago Nov 9, 2021 at 02:52

Custom Page Side Options not working

By awaref in WordPressBiolife, Nov 8, 2021 at 12:12

Hi awaref
Could you please provide wp-admin + ftp ỏ Cpanel accounts via secret information area ? I would like to check on your site and help you asap
Waiting your reply..
Have a nice day!
Regards,
Maason

 1

By: Maason
3 year ago Nov 9, 2021 at 04:03

Logo Display on Phone

By Cagatayem in WordPressBoutique, Nov 8, 2021 at 18:33

Hi
I checked on my phone. It still works fine. Please check again

 1

By: Maason
3 year ago Nov 9, 2021 at 03:50

Urgent Help !!! Add to cart is broken

By Cagatayem in WordPressBoutique, Nov 3, 2021 at 07:34

You are welcome!
Thanks

 12

By: Maason
3 year ago Nov 9, 2021 at 09:45

Image Animation

By Cagatayem in WordPressBoutique, Nov 9, 2021 at 10:07

Hi Cagatayem,
Could you connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat. It's faster
Regards
Maason

 2

By: Maason
3 year ago Nov 10, 2021 at 03:50

Need Urgent Help

By GulfFood in WordPressBiolife, Oct 18, 2021 at 07:51

Hi GulfFood
Yes but we do not support for customize work. Hope you understand. You can see at the https://support.kutethemes.com/topic/add
Regards,
Maason

 10

By: Maason
3 year ago Nov 10, 2021 at 02:06

psd files

By digitalvise in WordPressBiolife, Nov 8, 2021 at 12:41

Goodmorning @digitalvise
I have contacted to the author of theme. They will share you soon
Regards,
Maason

 3

By: Maason
3 year ago Nov 10, 2021 at 01:14

Access-Control-Allow-Origin' header error and others

By Cagatayem in WordPressBoutique, Nov 4, 2021 at 09:24

The cause by CND.net. Please turn off it or contacto your host providers, they will check and help you
Regards,
Maason

 8

By: Maason
3 year ago Nov 10, 2021 at 03:07

Icon not displaying

By Cagatayem in WordPressBoutique, Nov 4, 2021 at 17:14

Hi Cagatayem
I checked on your site, it's there. Please check again
Regards,
Maason

 7

By: Maason
3 year ago Nov 10, 2021 at 02:29

the site has crashed!

By GiancarloB1 in WordPressArmania, Nov 5, 2021 at 16:31

Goodmorning @GiancarloB1
Thanks for using my theme. Please contact to me if you have any questions. I will check and reply to you asap.
Have a nice day!
Regards,
Maason

 9

By: Maason
3 year ago Nov 10, 2021 at 01:42

Speed issue

By Cagatayem in WordPressBoutique, Nov 10, 2021 at 07:31

HI Cagatayem
It's hard because it relates to some plugins. Can you connect to me via skype?

 1

By: Maason
3 year ago Nov 12, 2021 at 01:11

Elementor Image Height

By Cagatayem in WordPressBoutique, Nov 10, 2021 at 08:28

You can do as the attachment file and add the same height values

 2

By: Maason
3 year ago Nov 11, 2021 at 08:24

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