• Customer

    the site has crashed!

    Posted by: GiancarloB1 Nov 5, 2021 at 16:31 (3 year ago)
    the site has crashed!
    I do not know what happened..
    the site worked but now the content has been superseded brought the menu at the bottom of the body of the site .. why ??

    the site is https://lbbiancheria.com/ not https://staging.bbiancheria.com/

    please check and let me know!!
    thanks

  • Customer

    Posted by: Maason, Nov 6, 2021 at 02:28 (3 year ago)

    HI GiancarloB1
    In this case, you should backup your site and update to the latest theme version
    Please connect to me if it's there
    Regards,
    Maason
  • Customer

    Posted by: GiancarloB1, Nov 6, 2021 at 09:50 (3 year ago)

    but sorry. it worked before, why is this problem now generated? some plugins need to be updated but theme is updated to the latest version.
  • Customer

    Posted by: Maason, Nov 6, 2021 at 16:57 (3 year ago)

    Hi GiancarloB1
    I have checked and found that your theme is Armania 1.2.2. You should update to Armania 1.2.4 and let me know your result.
    I am not sure what did you do however you should update theme before
    Regards
  • Customer

    Posted by: GiancarloB1, Nov 8, 2021 at 08:27 (3 year ago)

    updated armania and elementor and nothing happened. can you check? the site has been off-line since Friday
  • Customer

    Posted by: Maason, Nov 9, 2021 at 01:49 (3 year ago)

    Hi GiancarloB1
    i found that it works again. Please check your site and let me know your results
    Have a nice day!
    Maason
  • Customer

    Posted by: GiancarloB1, Nov 9, 2021 at 09:12 (3 year ago)

    I saw that it worked yesterday, and I saw that you updated the other plugins as well. but what happened? why did the site give this problem?
  • Customer

    Posted by: Maason, Nov 9, 2021 at 09:39 (3 year ago)

    Hi GiancarloB1
    I updated plugins only and my coder did not do anything. You keep monitoring your site. If you have any problems, please contact me
    Regards,
    Maason
  • Customer

    Posted by: GiancarloB1, Nov 9, 2021 at 17:04 (3 year ago)

    ok...
  • Customer

    Posted by: Maason, Nov 10, 2021 at 01:42 (3 year ago)

    Goodmorning @GiancarloB1
    Thanks for using my theme. Please contact to me if you have any questions. I will check and reply to you asap.
    Have a nice day!
    Regards,
    Maason

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