• Customer

    Urgent Help !!! Add to cart is broken

    Posted by: Cagatayem Nov 3, 2021 at 07:34 (3 year ago)
    Hello,

    When I click add to cart button, it shows product image in big scale instead of showing green indicator which you can see in the picture as well. It is really urgent. Could you help me as soos as possible pls. I dont know what caused it :((


  • Customer

    Posted by: Maason, Nov 3, 2021 at 09:07 (3 year ago)

    Hi Cagatayem
    I sent your issue to my coders, they will check and find out the cause. Did you customize your site? On my demo, it still works fine
    Regards,
    Maason
  • Customer

    Posted by: Cagatayem, Nov 3, 2021 at 09:14 (3 year ago)

    Yes I have customized it. It was working fine i dont know what happen
  • Customer

    Posted by: Maason, Nov 3, 2021 at 09:18 (3 year ago)

    Don't worry. I sent to my coders, they will check and find out the cause
    I will inform to you asap
    Regards,
    Maason
  • Customer

    Posted by: Maason, Nov 3, 2021 at 09:31 (3 year ago)

    The cause by you have not turn on Combine CSS and Combine JavaScript option in the WP Rocket plugin.
    Please check your site again and let me know your result
    Regards,
    Maason
  • Customer

    Posted by: Cagatayem, Nov 3, 2021 at 09:56 (3 year ago)

    There are turned on. Shoud I turn them off?
  • Customer

    Posted by: Cagatayem, Nov 3, 2021 at 10:07 (3 year ago)

    Oh you turn them on. They are working fine right now. Great work. Thank you very much.
  • Customer

    Posted by: Cagatayem, Nov 3, 2021 at 10:10 (3 year ago)

    There is one more thing. In the cart we can delete added item by clicking X sign but this sign stays behind the product. Could you please put it front of the product if its possible please. I have attached a pic so you can understand what i mean.
  • Customer

    Posted by: Maason, Nov 3, 2021 at 16:05 (3 year ago)

    Hi Cagatayem
    I sent to my coders, they will check and update asap
    Thank you very much!
    Regards,
    Maason
  • Customer

    Posted by: Cagatayem, Nov 5, 2021 at 08:50 (3 year ago)

    Loking forward to hearin from you. Thank you very much.
  • Customer

    Posted by: Maason, Nov 8, 2021 at 08:15 (3 year ago)

    Hi Cagatayem
    This issue's updated. Please check your site again and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: Cagatayem, Nov 9, 2021 at 08:43 (3 year ago)

    It is solved. Thank you very much
  • Customer

    Posted by: Maason, Nov 9, 2021 at 09:45 (3 year ago)

    You are welcome!
    Thanks

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