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UNABLE TO INSTALL THEME

By chiragjangra in WordPressKuteShop, Jan 28, 2021 at 12:23

I would like to confirm:
The demo link you provided: https://new-kuteshop.kute-themes.net/ This uses the Elementor template to build the theme
But your site is using this demo: http://kuteshop.kute-themes.net/. This demo uses the VC to build the theme.

So please make sure that you select the correct demo to install this theme. Then I ...

3

By: yame
4 year ago Feb 5, 2021 at 09:36

Side menu

By stuartlane in WordPressKuteShop, Feb 5, 2021 at 16:57

Hi, @stuartlane

Could you please take the screenshot to let me understand what you want?
Then I will help you to check and give you the correct answer. Thanks!

Regards,
Yame

1

By: yame
4 year ago Feb 6, 2021 at 10:04

Menu and site logo

By Tsuf in WordPressBoutique, Feb 2, 2021 at 15:26

You're welcome.
So I will close this ticket. Pls submit a new one when you want to get help

Best regards,
Yame

3

By: yame
4 year ago Feb 6, 2021 at 09:57

Cart translate

By Tsuf in WordPressBoutique, Feb 5, 2021 at 14:55

Yeah. So I hope that you will rate for me soon ^^

Thank you!

3

By: yame
4 year ago Feb 8, 2021 at 01:52

Slider problem

By shanchay007 in WordPressArmania, Feb 2, 2021 at 17:30

DONE: https://prnt.sc/yom4lj
Pls check your site again then let me know

Regards,
Yame

5

By: yame
4 year ago Feb 8, 2021 at 02:54

Editing footer

By skarem100 in WordPressBiolife, Feb 3, 2021 at 13:35

This is a customized job so if you want to remove these icons, you have to do it in the code and pay attention when you update the theme in the future

6

By: yame
4 year ago Feb 8, 2021 at 07:41

Footer doesn't work

By andreaclp28 in WordPressArmania, Feb 2, 2021 at 21:28

DONE. My coder has updated the theme for you to solve this issue
Pls check again then let me know

8

By: yame
4 year ago Feb 9, 2021 at 08:15

theme Installation issue

By mathiou5 in WordPressKuteShop, Feb 2, 2021 at 23:13

Could you please let me know more details of Customize Mobile layout?
Megamenu: Pls refer to this documentation to understand how it works: https://new-kuteshop.kute-themes.net/documentation/docs/customization-in-theme/5-build-mega-menu/

Regards,

14

By: yame
4 year ago Feb 8, 2021 at 03:15

Urgent changes in Theme Armania

By TremdeOZ in WordPressArmania, Feb 3, 2021 at 15:49

Thanks, André. It works
1. You can change the currency here: https://prnt.sc/yompc5 If it is not your point, pls take the screenshot

2. Please take the screenshot for this. I don't get you mean

3. There will no translation section for Theme Options. I see that you are using the Loco plugin. So ...

3

By: yame
4 year ago Feb 8, 2021 at 07:40

Banner Disappearance

By petshopnaija in WordPressKuteShop, Feb 7, 2021 at 09:32

Hi, @petshopnaija

This is the reason why all your banner disappears. Because of this plugin: https://prnt.sc/yom10b
Perhaps you plan to build the header but it has an error in somewhere. Then it causes the error with .js
Also, you have 3 builder plugins. Just use only the Elementor plugin. It is enough.

Pls ...

1

By: yame
4 year ago Feb 8, 2021 at 02:51

Slider Not importing

By imranahashmi in WordPressKuteShop, Feb 5, 2021 at 09:08

This one: https://new-kuteshop.kute-themes.net/documentation/docs/
Hope that it is useful for you

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
4 year ago Feb 9, 2021 at 03:16

vendor page

By sirlojik in WordPressEcotech, Feb 3, 2021 at 07:31

This is not the issue related to the theme. The theme does not intervene in "Store URL Base" as you said.

"i want to change the store base url to 's' it redirects to that search page" => This is the way that WordPress works. It's its rule.

"The option to change ...

7

By: yame
4 year ago Feb 9, 2021 at 08:14

My own fonts in the themeplate

By einrum in WordPressOcolus, Feb 8, 2021 at 12:10

Hi, @einrum

You just can see the font to change in Theme Options. And it cannot change the font in each element you want.
So you can take screenshots of the places you want to change the font. Then my coder will check.
If it is simple, he will give you the guideline. ...

1

By: yame
4 year ago Feb 13, 2021 at 14:32

CHANGE HOMEPAGE LOGO

By mansukhasani in WordPressKuteShop, Feb 1, 2021 at 08:16

Could you please take the screenshot for this issue?
Then I will help you to check again. Thank you!

5

By: yame
4 year ago Feb 13, 2021 at 14:49

Mobile Menu Issues

By sirlojik in WordPressEcotech, Feb 8, 2021 at 11:06

Hi,

We are in the days off. I have sent your comments to my coders. They will double check and update for the theme if it has issues like what you commented. Then you can update for your site.

Many thanks for your great comments!

3

By: james
4 year ago Feb 14, 2021 at 07:11

Vertical menu Always Opened Even when button is toggled off

By Stuffshifter in WordPressArmania, Feb 6, 2021 at 21:27

Ah, you can edit your homepage, then scroll down the Edit page, then you will see the Custom Theme Options. There, you will see the Meta box mode

3

By: yame
4 year ago Feb 10, 2021 at 03:46

Image about shop

By GiancarloB1 in WordPressArmania, Jan 12, 2021 at 09:28

Hi,

My coder said that at the time he checked your site, he did not see the purple button: https://prnt.sc/zo6dh1
So could you pls check again or guide us on how to see this button? Or we need to add any special product?

26

By: yame
4 year ago Feb 16, 2021 at 10:53

Remove archive title from frontend

By einrum in WordPressOcolus, Feb 8, 2021 at 12:36

DONE. He added css code in Theme Options. Please check and backup the code.

4

By: yame
4 year ago Feb 14, 2021 at 13:57

Remove notify me in the system

By einrum in WordPressOcolus, Feb 10, 2021 at 07:53

Hi my customer,

At the time my coder checked again your site, he saw that you deactivated the theme when he activated it.
Could you please let us check for you?

I am looking forwards to getting back your reply
Thank you!

2

By: yame
4 year ago Feb 15, 2021 at 14:12

Money back URGENT

By TremdeOZ in WordPressArmania, Feb 10, 2021 at 11:45

Hi, @TremdeOZ

Do you receive my reply on this ticket: https://support.kutethemes.com/topic/show-topic/75242?

I already guided you. And because you still enable the Meta box mode so some settings in Theme options do not apply on your site.
Now I see it works. Just check again then take the screenshots of all problems on your ...

1

By: yame
4 year ago Feb 12, 2021 at 04:01

No demos showing up

By aglow in WordPressArmania, Feb 10, 2021 at 15:47

Hi, @aglow

Here you are, all demos show here: https://prnt.sc/z1cyhq

Regards,
Yame

1

By: yame
4 year ago Feb 11, 2021 at 02:26

Categories NOT showing when you hover over the category Menu!

By Zaneeq in WordPressKuteShop, Feb 11, 2021 at 16:20

Hi, @Zaneeq

Please help me to take the screenshot of the part you see. Then I will check again and if possible, I will build for your site.
I am checking but I still don't get you mean exactly. Thank you!

Regards,
Yame

1

By: yame
4 year ago Feb 12, 2021 at 04:11

Home page bugs Organic 03

By aglow in WordPressArmania, Feb 10, 2021 at 20:43

DONE. Pls check your site again then let me know:
https://prnt.sc/zd4jtn
https://prnt.sc/zd4kqk

5

By: yame
4 year ago Feb 13, 2021 at 14:27

Header Changes on Panel not working at all

By Evelynm in WordPressBiolife, Feb 12, 2021 at 09:59

Hi, @Evelynm

If all the settings in Theme Options are not applied for your site, please click Edit your homepage: https://prnt.sc/zdd3ro > Scroll down and disable the Meta box mode in Custom Theme Options: https://prnt.sc/zdd5ob

Pls do it and let me know if you need any help
Regards,
Yame

1

By: yame
4 year ago Feb 13, 2021 at 15:44

Complaint

By Chris202101 in WordPressBiolife, Feb 12, 2021 at 11:02

Hi, @Chris202101

I am so sorry to hear about that.
Could you please let me know what happened? How can I help you? I would like to check then will help you to solve all the problems related to the theme
Thank you!

Regards,
Yame

1

By: yame
4 year ago Feb 13, 2021 at 15:45

Fashion layout not working right

By matarmartco in WordPressArmania, Feb 12, 2021 at 15:15

Hi, @matarmartco

Could you please provide me your admin account?
And take the screenshot of your issue. I would like to check your site then will give you the correct answer

Thank you!
Regards,
Yame

1

By: yame
4 year ago Feb 13, 2021 at 15:47

Chat box button

By bouker2 in WordPressBiolife, Feb 12, 2021 at 20:18

Hi, @bouker2

Please provide me your admin + FTP account then my coder will take a look for you

Regards,
Yame

1

By: yame
4 year ago Feb 13, 2021 at 15:13

Problems with YITH Wishlist Premium (or any other wishlist plugin)

By josemalquijay in WordPressEcotech, Feb 13, 2021 at 02:46

Hi, @josemalquijay

Oh I see. My team will check if the demo site has the same problem.
So we will close this ticket. If you have other issues, pls submit a new one. We will check for you

Thank you so much!
Regards,
Yame

2

By: yame
4 year ago Feb 14, 2021 at 07:16

edit footer content

By Tsuf in WordPressBoutique, Feb 5, 2021 at 17:25

You're welcome. So I will close this ticket.
Pls submit a new one when you need help

Thank you!

9

By: yame
4 year ago Feb 15, 2021 at 16:17

WPBakery Elemants not working!

By olu64 in WordPressOcolus, Feb 7, 2021 at 13:48

Do you have the cPanel account? My coder would like to take a look something

8

By: yame
4 year ago Feb 14, 2021 at 15:02

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