HomeSupport systemWordPressArmaniaFooter doesn't work
  • Customer

    Footer doesn't work

    Posted by: andreaclp28 Feb 2, 2021 at 21:28 (3 year ago)
    When I try to create a footer using the elementor pro template section. It hides the header section from the theme. I can't use Ovic Panel > Footer builder because It creates problem in inner page. So I have to create footer using elementor templates> footer section.

    Can you help us create a footer and keep the header area as well.

    Thanks
    Crevashop
  • Customer

    Posted by: yame, Feb 3, 2021 at 02:26 (3 year ago)

    Hi, @andreaclp28

    I am still confused about your issue.
    Now the Footer is showing on your homepage and all the inner pages. Pls check again then let me know if you need any help.
    You can take the screenshots then I will understand. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: andreaclp28, Feb 3, 2021 at 18:40 (3 year ago)

    The problem is when a vendor edit there products all area cover with the background color of the footer just login with the credentials I provide before then from dashboard > product > edit the product, you will see the issue,
    Screenshot_5-601aee351effc.png
  • Customer

    Posted by: yame, Feb 4, 2021 at 03:51 (3 year ago)

    Hi,

    The problem is that when using the Elementor template to build the Header or Footer, all the Pages will get these templates without using the default Header or Footer of the theme. So, it is impossible to use both the default Header, Footer of the theme, and of the Elementor template at the same time
    You have to select one of these 2 options. And when you select one, you have to delete completely the other.

    The next one: "I can't use Ovic Panel > Footer builder because It creates a problem in the inner page": Pls take the screenshots or video to describe then we will check.

    Regards,
  • Customer

    Posted by: andreaclp28, Feb 4, 2021 at 20:25 (3 year ago)

    ok forget the problem with footer, Just fix the product showing in the screenshot.

    When after login with the credetials below

    go to vendor dashboard > product > edit the product > then you will see whole page cover with the background color.

    I want to hide the color

    this is the link after login to see the problem https://crevashop.com/product/test-product-2/edit/

    If you don;t see the problem, then create a product first then try to edit it
    Screenshot_1-601c58250d9d7.png
    Screenshot_16-601c58250dde8.png
  • Manager

    Posted by: yame, Feb 6, 2021 at 08:43 (3 year ago)

    My coder said that he still edited the product normally. Pls see this screenshot: https://prnt.sc/yhxsul
    Does it work?
  • Customer

    Posted by: andreaclp28, Feb 6, 2021 at 19:01 (3 year ago)

    you coder able to edit the page because the footer wasn't active.

    I have active the footer now please login with penshop user and password. and tell me do you coder can edit the products or not.
  • Manager

    Posted by: yame, Feb 9, 2021 at 08:15 (3 year ago)

    DONE. My coder has updated the theme for you to solve this issue
    Pls check again then let me know

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