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The theme is s bite slow

By Ricardomb75 in WordPressArmania, Nov 17, 2020 at 22:28

Hi @Ricardomb75,

Excuse me, so what is your main issue? I don't understand. Pls provide again your admin account, take the screenshots and explain clearly your issue then I will help you to check again

Regards,
Yame

 1

By: yame
4 year ago Nov 18, 2020 at 09:30

How to display the Map for iOS

By fumi_fumi in WordPressOcolus, Nov 18, 2020 at 01:44

Hi @fumi_fumi,

Could you pls provide me again your admin + FTP account?
Then I will send yoru question to my coder. He will check then give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Nov 19, 2020 at 03:49

Disable Quick View

By eyedentity in WordPressOcolus, Nov 18, 2020 at 07:35

Hi @eyedentity,

If you want to disable the quick view icon, please deactivate the plugin YITH WooCommerce Quick View. It will not show again: https://prnt.sc/vlcuz0

Regards,
Yame

 1

By: yame
4 year ago Nov 18, 2020 at 09:52

mobile vision

By ComputerGraphics in WordPressBoutique, Nov 18, 2020 at 10:28

Hi @ComputerGraphics,

Do you want to remove these social icons: https://prnt.sc/vlvno9?
If that, please remove in Theme Options: https://prnt.sc/vlvnvj

Regards,
Yame

 1

By: yame
4 year ago Nov 19, 2020 at 03:29

Template problem on Checkout

By sam2993 in PrestashopLogancee, Nov 13, 2020 at 00:34

You're welcome.
Thank you so much for your rating also ^^ We really love it

So I will close this ticket if your issues are solved. Please submit a new one then take the screenshots, we will help you to check.

Best regards and keep healthy
Yame

 6

By: yame
4 year ago Nov 19, 2020 at 03:10

Armania template

By toki666 in WordPressArmania, Nov 18, 2020 at 19:22

Hi @toki666,

Because you still don't have any slider for your site: https://prnt.sc/vlvese
I uploaded it for you. Now your site is running with the correct sliders: https://prnt.sc/vlvfnz

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars ...

 1

By: yame
4 year ago Nov 19, 2020 at 03:08

costumization: costume name

By Ricardomb75 in WordPressArmania, Nov 18, 2020 at 21:47

Hi @Ricardomb75,

My coder needs your admin + FTP account, the JavaScript you mentioned above (what it is, where it is,...)
And take the screenshots for the "name theme" you want to change. Then he will help you to check

Regards,
Yame

 1

By: yame
4 year ago Nov 19, 2020 at 08:41

Mobile Menu not working

By thevendorcollective in WordPressArmania, Nov 16, 2020 at 18:33

It is because you disabled these options for mobile: https://prnt.sc/vlzbkv
My coder also activates and the menu works. Pls check then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good ...

 3

By: yame
4 year ago Nov 19, 2020 at 08:00

Biolife HEADER-TOP color problem(STYLE-2)

By salihtastan in WordPressBiolife, Nov 19, 2020 at 10:01

Hi, @salihtastan

Could you please take the screenshots for the location you want to change the color?
And provide me your admin account. My coder will help you to check then give you the correct css code

Regards,
Yame

 1

By: yame
4 year ago Nov 23, 2020 at 01:55

Overall site to be translated in Serbian language

By Krisatomem in WordPressKuteShop, Nov 10, 2020 at 12:25

I think it will be better if you can explain by the screenshots, then I will understand and give you the correct answer

 14

By: yame
4 year ago Nov 20, 2020 at 02:27

labertaticblocks

By javiervalero in PrestashopSuperShop, Nov 9, 2020 at 20:42

You're welcome.
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 13

By: yame
4 year ago Nov 20, 2020 at 01:18

Header Settings?

By ruv3000 in WordPressTuran, Nov 19, 2020 at 18:01

Hi, @ruv3000

Could you please let me know your intention when you want to edit the header?
We do not have Elementor builder for the Header, just for pages, posts, footer.
Anyway, just let me know your intention and provide me your admin + FTP account, then I will check for you

Ah, ...

 1

By: yame
4 year ago Nov 20, 2020 at 07:42

change information in footer

By mhaouili in WordPressBiolife, Nov 19, 2020 at 19:52

Hi @mhaouili,

Please refer to this document to solve your issue: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/

If it still does not work, please provide me your admin + FTP account, I will help you to check

Regards,
Yame

 1

By: yame
4 year ago Nov 20, 2020 at 01:20

miss translate

By mhaouili in WordPressBiolife, Nov 19, 2020 at 21:17

Hi @mhaouili,

Pls provide me your admin + FTP account. I would like to check your site then will give you the correct answer

Regards,
Yame

 1

By: yame
4 year ago Nov 20, 2020 at 01:20

Trying to figure out how to translate some strings with child theme

By array_levante in WordPressBiolife, Nov 11, 2020 at 09:49

You can install the plugin Loco translation.
Then translate these texts in Loco > Themes > Biolife.
If you cannot do it, pls provide me your admin account + the replaced texts, I will do it for you

If you are satisfied with this support, hope that you will spend a little ...

 3

By: yame
4 year ago Nov 20, 2020 at 08:54

instagram photos too large

By Nomadicmovement in WordPressBoutique, Nov 19, 2020 at 03:45

Hi,

I tried but it is not correct: https://prnt.sc/vozhp5.
Also. to sum up, you just want to enlarge the images on Instagram, don't you?

 5

By: yame
4 year ago Nov 24, 2020 at 09:58

Logo not uploading

By petshopnaija in WordPressKuteShop, Nov 21, 2020 at 10:42

Hi, @petshopnaija

I see that your site is working with your logo image: https://prnt.sc/vo862q
Could you please take a look?

Regards,
Yame

 1

By: yame
4 year ago Nov 23, 2020 at 08:13

Adjusting mobile version

By Noldastudio in WordPressBiolife, Nov 21, 2020 at 21:39

Thanks, I got your accounts in another ticket and I will reply to this ticket so that I will able to control your issue easily

1. I still see that on the mobile version, it is showing your logo image: https://prnt.sc/vpxfjx
Change header color on the mobile version: This color is getting ...

 2

By: yame
4 year ago Nov 25, 2020 at 15:31

Social icons in store

By thevendorcollective in WordPressArmania, Nov 22, 2020 at 03:20

Hi, @thevendorcollective

This is quite a complex job. So we will just give you the guideline file so that you can do it by yourself.
In case you want us to do it for you, please let me know clearly your intention, such as: do you want to remove completely, or add ...

 1

By: yame
4 year ago Nov 23, 2020 at 09:19

Custom name

By Ricardomb75 in WordPressArmania, Nov 22, 2020 at 14:03

Hi, @Ricardomb75

I still do not see your admin account. Please provide it.
And take the screenshots for your issue also. My coder will check faster

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Nov 23, 2020 at 09:31

Page Banner

By zklid in WordPressBiolife, Nov 13, 2020 at 10:23

Hi,

I've got the answer from the coder. He checked again and he said that the theme would not support uploading the banner for each blog single page.
If you want to have your own banner image, you have to custom by yourself.

Regards,

 7

By: yame
4 year ago Nov 30, 2020 at 03:56

demo import does not work

By mark9001 in WordPressArmania, Nov 18, 2020 at 11:25

Just take the screenshots to explain better and then provide me your admin account, I will help you to check for you.
This is the menu on your site: https://prnt.sc/votdlj and what you want to do, just mark on the right place then explain, I will understand better. Thanks!

 5

By: yame
4 year ago Nov 24, 2020 at 03:00

Unable to install Theme demo 21

By mmaaroof in WordPressBoutique, Nov 23, 2020 at 22:40

Hi, @mmaaroof

I've helped you to import the demo content of this theme. Now your site is running with home 21. Please check again your site then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave ...

 2

By: yame
4 year ago Nov 24, 2020 at 01:35

demo RTL

By basemzt in WordPressArmania, Nov 24, 2020 at 07:37

Hi, @basemzt

You can select the language that will show with the RTL version then your site will work in the RTL version.
For example, I select this language and now your site is in the RTL version: https://prnt.sc/vpnpwx

Pls check your site again then let me know
Regards,
Yame

 1

By: yame
4 year ago Nov 25, 2020 at 08:38

slider not working

By basemzt in WordPressArmania, Nov 24, 2020 at 07:40

Hi, @basemzt

It is because you still do not import sliders for this homepage.
I did it for you and now the slider is working: https://prnt.sc/vpnjgy
Pls check your site then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 ...

 1

By: yame
4 year ago Nov 25, 2020 at 08:29

how to create buy now button for single product

By labfab in WordPressArmania, Nov 24, 2020 at 10:15

Hi, @labfab

Could you please take the screenshots for your question?
And provide me your admin + FTP account so that my coder can check your site. After that, we will give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Nov 25, 2020 at 15:00

Change color

By toki666 in WordPressArmania, Nov 24, 2020 at 10:23

Hi, @toki666

The main color you setup in Theme Options will only change a few fixed positions in the theme.
So please take the screenshots of the positions you want to change the color. My coder will check and give you the css code if it needs to change by css

Regards,
Yame

 1

By: yame
4 year ago Nov 25, 2020 at 15:05

login data

By Noldastudio in WordPressBiolife, Nov 24, 2020 at 12:43

Hi,

Thanks. I replied to your old ticket. Pls check it

Regards,
Yame

 1

By: yame
4 year ago Nov 25, 2020 at 15:32

how to add Quantity Field near add to cart

By mhaouili in WordPressBiolife, Nov 19, 2020 at 19:50

- Change positions for logo images and texts: In the En version, you still put the text-align as LEFT. So in the RTL version, it is still RTL. You have to remove this Text-align: https://prnt.sc/votkqo
Another way, you can build another Footer builder for the language of RTL. But this ...

 7

By: yame
4 year ago Nov 26, 2020 at 08:23

KuteShop Elementor Version

By johnwillz94 in WordPressKuteShop, Nov 25, 2020 at 05:46

Hi, @johnwillz94

1. When there is a new update version, Envato will send you an email. Also, there will be the update feature shows on the panel: https://prnt.sc/vqfjym
Now the latest version is 1.0.1.
2. In order to update the theme to the latest version, please do as this guideline:
- Activate the default ...

 2

By: yame
4 year ago Nov 26, 2020 at 10:18

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