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Change telephone number and email address on website

By Heino468 in WordPressBoutique, Feb 25, 2020 at 14:02

Hi,

You can go to this menu to change: https://prnt.sc/r7p277

If you have other questions, do not hesitate to contact with me.
Could you go here: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

 1

By: yame
5 year ago Feb 26, 2020 at 01:42

color edit || domain edit: tinylamb.co

By scknr in WordPressBoutique, Feb 26, 2020 at 08:10

Currently I see that your header and footer are showing with the correct color:
https://prnt.sc/r8udb4
https://prnt.sc/r8udi5

Font: He checks and sees that you selected in Theme Options. Just because in Edit page, there is css file overwrote your settings. My coder removed for you and now it works: https://prnt.sc/r8uec2

Regards,

 6

By: yame
5 year ago Feb 28, 2020 at 06:41

footer editor not working

By imsokea168 in WordPressKuteShop, Feb 27, 2020 at 16:43

Him

Please check the configuration for plugin WPBakery Page Builder as this screenshot: https://prnt.sc/r8uug8

If you cannot do this, please provide me your admin account, I will check for you

Best regards,
Yame

 1

By: yame
5 year ago Feb 28, 2020 at 07:16

Header style missing, Cannot change footer properly.

By yrdesignnet in WordPressKuteShop, Feb 28, 2020 at 14:15

Hi,

Excuse me, your admin account is not correct: https://prnt.sc/ra2ea6

Pls provide the correct one and take the screenshots for your issues then I will check again

Regards,
Yame

 1

By: yame
5 year ago Mar 2, 2020 at 01:23

MISSING THEME CONTENT

By cagataygul in WordPressBiolife, Feb 28, 2020 at 06:28

You're welcome :)
So I hope that you will rate with 5 stars for Kutethemes team on Themeforest.
Thank you so much!

 7

By: yame
5 year ago Mar 2, 2020 at 09:45

Horizontal scrolling bug

By shaiunterslak in WordPressOcolus, Mar 2, 2020 at 18:04

Hi,

Could you please provide me your admin account?

And take the screenshot for your issue, I will check faster.

Thank you!
Yame

 1

By: yame
5 year ago Mar 3, 2020 at 00:59

Revslider is not active

By ilkinozturkk in WordPressBoutique, Mar 4, 2020 at 08:31

Hi,

In the attachment, you can also see that you can enter the key for getting the automatically update. It does not force you to add the key.

Also, license key is just applied for only one site and we added for Demo site already. So if there is any updates, we ...

 1

By: yame
5 year ago Mar 5, 2020 at 07:18

installation problem

By TheAlxshop in WordPressBoutique, Mar 1, 2020 at 09:14

Excuse me, so have you done the backup yet? And pls provide me your ftp account if you want us to help you upgrading version of theme for your site.
Thanks!

 8

By: yame
5 year ago Mar 5, 2020 at 03:41

Installation Help

By fatabjobe1 in WordPressBiolife, Feb 23, 2020 at 23:42

It's done. Pls check your site then let me know. Your site is running with home 1. You also can change into another home page

 8

By: yame
5 year ago Mar 9, 2020 at 02:41

Changing Product Page Layout

By mikewitthus in WordPressOcolus, Mar 6, 2020 at 23:13

Hi @mikewitthus,

If you want to change Product style, pls edit your homepage and select to edit for your homepage: https://prnt.sc/rdjkj3

In case you cannot do it, pls provide me again your admin account then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Mar 9, 2020 at 02:07

theme demo import not working

By Amexstore in WordPressKuteShop, Mar 7, 2020 at 18:24

Hi,

Ohh great job.

So I will close this ticket. For needing any helps, pls submit a new one and I will help you to check

Best regards,
Yame

 2

By: yame
5 year ago Mar 9, 2020 at 02:42

installation error

By nuranferhan in WordPressBoutique, Mar 8, 2020 at 17:35

Hi @nuranferhan,

Could you please provide me your admin + ftp account of your site?

I would like to check first then will give the correct answer

Awaiting your reply soon ...
Regards,
Yame

 1

By: yame
5 year ago Mar 9, 2020 at 02:59

saving theme option not working

By imsokea168 in WordPressKuteShop, Mar 8, 2020 at 19:37

Hi,

Please provide me your admin account then I will help you to check

Awaiting your reply ...
Regards,
Yame

 1

By: yame
5 year ago Mar 9, 2020 at 03:03

License keys do not match

By camilada in WordPressBoutique, Mar 6, 2020 at 12:34

My coder took a look this message. You don't need to add any license key. Just close these messages, your site still works well

 3

By: yame
5 year ago Mar 10, 2020 at 11:02

SuperShop

By luk-dar in PrestashopSuperShop, Mar 9, 2020 at 15:08

Hi,

Sorry, pls check your site now.
My coder checked for you

Regards,

 1

By: yame
5 year ago Mar 10, 2020 at 02:38

I've been waiting a few days and my template still doesn't work https://sklep.kupcochcesz.pl/

By luk-dar in PrestashopSuperShop, Mar 9, 2020 at 16:54

Sorry I don't understand this point. Could you explain more details?

 3

By: yame
5 year ago Mar 10, 2020 at 15:02

SHOP page view

By Corrado1965 in WordPressBiolife, Mar 10, 2020 at 08:55

Thanks.

In Theme Options, you can negative to Ovic Woo > Woo > and select Disable for this mode: https://prnt.sc/reiqdi

Pls check again then let me know the result.
If you have other questions, do not hesitate to contact with me.
Could you go here: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 then rate me a good review + ...

 3

By: yame
5 year ago Mar 11, 2020 at 03:00

Username Error

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 12:59

Hi,

I create a new account on your site in front end then I sign in. It still shows my account name: https://prnt.sc/reac0j

Pls check it

 1

By: yame
5 year ago Mar 10, 2020 at 15:20

Cart Module

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:17

You can translate in module: https://prnt.sc/reaei7

 3

By: yame
5 year ago Mar 10, 2020 at 15:24

LABER Theme Option

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:11

Great job. So I will close this ticket. Hope that you will leave your best comments and rate with 5 stars on this website: https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 for my support. It is really worth to me ^^

Thank you so much!

 3

By: yame
5 year ago Mar 10, 2020 at 15:22

footer editor not working

By imsokea168 in WordPressKuteShop, Mar 10, 2020 at 16:13

Hi,

The reason that you cannot change anything in Theme Options is that you still enable Meta box mode: https://prnt.sc/reiowl
Pls turn it off then all your settings in Theme Options will be accepted.
- can't save change Footer Setting: Could you please take the screenshot for this point? Then I will ...

 1

By: yame
5 year ago Mar 11, 2020 at 02:55

Need help with the alighment of the logo and header

By oralim44 in PrestashopBoutique, Mar 9, 2020 at 09:05

- Upload icon image: You did not add img thumbnail for this:
https://prnt.sc/rf2idu
https://prnt.sc/rf2ih7

- Remove the space: Because you logo is quite big so he just can remove a little: https://prnt.sc/rf2iut

Pls check your site again

 4

By: yame
5 year ago Mar 12, 2020 at 03:54

RELATED PRODUCTS - Change of product images or linking current products from product gallery

By Heino468 in WordPressBoutique, Mar 8, 2020 at 02:44

For changing Upsell Products, you can config here: https://prnt.sc/rfwe2g
For changing Related Products, there is no way to change. Because all related products will be shown if they have the same categories, same tags, .... or something like that.

Hope you can understand for this
Thank you!

 3

By: yame
5 year ago Mar 13, 2020 at 15:56

Module translation

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:40

I replied on that ticket. Pls check it.

I will close this one. Thank you!

 3

By: yame
5 year ago Mar 13, 2020 at 16:04

FIXED TRASLATION VERTICAL MENU

By Corrado1965 in WordPressBiolife, Mar 12, 2020 at 14:23

This issue was replied on your another ticket so pls pay attention to that.
I will close this ticket to be easier to control all your issues.

Thank you!

 5

By: yame
5 year ago Mar 17, 2020 at 11:26

How to translate

By luk-dar in PrestashopSuperShop, Mar 10, 2020 at 09:30

You're welcome.
So I will close this ticket. Pls submit a new one if you need the help

Regards,
Yame

 6

By: yame
5 year ago Mar 15, 2020 at 12:07

ask for service

By luk-dar in PrestashopSuperShop, Mar 4, 2020 at 16:22

I've checked and loaded your site in some different computers and I did not see the same as yours. It is not too slow.

I think it is just the problem about the Networking.

 8

By: yame
5 year ago Mar 18, 2020 at 03:37

Scaling page errors

By luk-dar in PrestashopSuperShop, Mar 12, 2020 at 11:23

I think we will just pay attention to only one ticket. I replied this issue on your another ticket so pls check it.

For this one, if your previous issues was solved, I will close it
Thank you!

 6

By: yame
5 year ago Mar 17, 2020 at 11:42

TRASLATION VERTICAL MENU ECOMMERCE BIOLIFE WORDPRESS

By Corrado1965 in WordPressBiolife, Mar 14, 2020 at 09:17

Okay so for now, please check your site. It's done.

For example, you can select the language first (Italiano): https://prnt.sc/ri587y then edit your texts: https://prnt.sc/ri58go It will let you know the language you are editing then SAVE. In case you want to show the text in EN, you can do the ...

 5

By: yame
5 year ago Mar 18, 2020 at 03:48

Compliation and Header problems

By AkeemBK in WordPressOcolus, Mar 9, 2020 at 18:49

Yes. The admin account is WP username and pw.
And if you have ftp account, pls provide it also. My coder will check in code if needed.

What is your skype id? You can add mine: vetyame then I will support you directly
Thank you!

 7

By: yame
5 year ago Mar 17, 2020 at 11:29

INSTALLATION SERVICE

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