• Customer

    License keys do not match

    Posted by: camilada Mar 6, 2020 at 12:34 (5 year ago)
    Hi! I bought the theme Boutique but when I enter the license key, this messge shows up: License keys do not match.

  • Customer

    Posted by: yame, Mar 9, 2020 at 01:27 (5 year ago)

    Hi,

    When you purchase my product on Themeforest, you will not need to add any license key, your site still work normally.
    The license key is just applied for only one site and we applied for demo site. So if there is any update, we will update for demo site first, then you can update for your site later.
    So don't worry about it.

    Regards,
    Yame
  • Customer

    Posted by: camilada, Mar 9, 2020 at 08:04 (5 year ago)

    Hi Yame,

    thanks for your reply, but it does not solve my problem. I still can see the following mesage:

    "Warning! You didn't set license key for the following products: Kute-Boutique-Child which means you're missing out on updates and support. Enter your license key , or Buy product, please" - see attached file.

    I bought the template and want to use in Kute-Boutique-Child. The code I received is not working, otherwise I wouldn't receive this kind of message. Could you please help me get ride of this message?

    Thanks.
    Best regards
    Camila
  • Manager

    Posted by: yame, Mar 10, 2020 at 11:02 (5 year ago)

    My coder took a look this message. You don't need to add any license key. Just close these messages, your site still works well

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