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translate

By Masrie in WordPressTechOne, Jan 31, 2020 at 06:31

It's been done.
You can translate in loco/plugin/techone-advance
Pls check again then let me know

 3

By: yame
5 year ago Feb 3, 2020 at 09:29

Errors on LABER modules

By Squareglasses in PrestashopBoutique, Jan 31, 2020 at 10:18

Hi.

1st: Error on LABER Custom HTML customization
Pls turn off the Debug mode then it will work well

2nd: Error on LABER Megamenu
Pls use the Custom link: https://prnt.sc/qwpjqr
My coder checked and found out that your link had a trouble. When he turned off the Debug mode, your site did not work: So ...

 1

By: yame
5 year ago Feb 3, 2020 at 07:48

Social media icons

By mohammadaffaneh in WordPressBoutique, Feb 3, 2020 at 14:44

Hi mate,

Because you add this plugin: fontAwesome 5 while the theme is using fontAwesome 4.7.0
https://prnt.sc/qx60w4

It causes the incompatible so it does not show the icons.
Pls check again.
Regards,
Yame

 1

By: yame
5 year ago Feb 4, 2020 at 03:45

On Sale Counter Missing

By kalvinlee in WordPressBiolife, Feb 3, 2020 at 22:04

Hi mate,

Because you still do not config for the countdown product: https://prnt.sc/qx5ppu
Now it shows: https://prnt.sc/qx5ptc

Regards,
Yame

 1

By: yame
5 year ago Feb 4, 2020 at 03:00

New products Featured products Specials

By zetapaf in PrestashopLogancee, Feb 4, 2020 at 16:06

You can negative to this area: https://prnt.sc/qzypiy to show products into tabs

 3

By: yame
5 year ago Feb 10, 2020 at 03:19

Language switch

By laurentiub16 in WordPressBiolife, Feb 5, 2020 at 09:05

Hi mate,

The theme package that you downloaded on Themeforest is included all required plugins we developed.
About the translation plugin, if your site is Single language, you can download the Loco plugin. It is the free plugin and you can translate manually your data.
If your site is multi languages / or ...

 1

By: yame
5 year ago Feb 6, 2020 at 01:57

Banner links not clickable

By kalvinlee in WordPressBiolife, Feb 3, 2020 at 20:39

- About "Circled areas are not clickable":
=> These banners: https://prnt.sc/qy7cv0 and https://prnt.sc/qy7daq: You add links for banner. The locations you circled are texts: https://prnt.sc/qy7epe so you have to click on the banners to redirect to the links
=> These banners: https://prnt.sc/qy7ev5 use another style: https://prnt.sc/qy7f3h. With style 05, you can ...

 4

By: yame
5 year ago Feb 6, 2020 at 02:50

category settings on the shop page

By Corrado1965 in WordPressBiolife, Feb 5, 2020 at 12:19

The products are shown as some filters. So it is impossible to change the display of products in Shop page mate.
I will be very glad if you can spend a little time and go to this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is ...

 3

By: yame
5 year ago Feb 7, 2020 at 03:05

Plugins installation failure

By Heino468 in WordPressBoutique, Feb 6, 2020 at 11:39

Hi,

I will close all your tickets.
If you need any help, please contact again to me. I will check for you
Hope that you will leave your best rating with your good comments via this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

Thank you so much!
Yame

 4

By: yame
5 year ago Feb 18, 2020 at 01:33

Import Demo Content

By Heino468 in WordPressBoutique, Feb 6, 2020 at 14:40

Thank you.
So do you need any assistance more?
If you are satisfied with this support, hope that you will spend a little to go to this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 then rate 5 stars for my team. It is really worth to me

Thank you so much!
Regard,
Yame

 3

By: yame
5 year ago Feb 9, 2020 at 06:13

General issues

By laurentiub16 in WordPressBiolife, Feb 11, 2020 at 15:57

No, I mean your admin account. I also saw your cPanel account .
How can I reach into your dashboard site?

 3

By: yame
5 year ago Feb 13, 2020 at 01:36

About Shortcode

By rangasarker in WordPressKuteShop, Feb 14, 2020 at 02:44

Hi,

Your issue is because you do not config for WPBakery Page Builder, I think.
Pls negative to this section: https://prnt.sc/r3bdrk
Pls do as my guideline. If you still cannot solve this problem, you can provide me your admin account then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Feb 17, 2020 at 03:57

Header and Footer settings Issues

By Heino468 in WordPressBoutique, Feb 14, 2020 at 09:41

Hi,

I will close all your tickets.
If you need any help, please contact again to me. I will check for you
Hope that you will leave your best rating with your good comments via this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

Thank you so much!
Yame

 2

By: yame
5 year ago Feb 18, 2020 at 01:32

Footer settings

By Heino468 in WordPressBoutique, Feb 14, 2020 at 09:44

Hi,

I will close all your tickets.
If you need any help, please contact again to me. I will check for you
Hope that you will leave your best rating with your good comments via this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

Thank you so much!
Yame

 2

By: yame
5 year ago Feb 18, 2020 at 01:33

Import Demo Content - missing other demo samples of Boutique

By Heino468 in WordPressBoutique, Feb 14, 2020 at 10:02

Hi,

I will close all your tickets.
If you need any help, please contact again to me. I will check for you
Hope that you will leave your best rating with your good comments via this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

Thank you so much!
Yame

 2

By: yame
5 year ago Feb 18, 2020 at 01:32

activate theme

By Dailydealz in WordPressKuteShop, Feb 14, 2020 at 10:37

Hi,

Could you pls explain more details for your question?
Because when you install successfully the theme, you can activate it immediately this theme without going any where to check.

Pls take the screenshot then provide me your admin account, I will check for you
Regards,
Yame

 1

By: yame
5 year ago Feb 17, 2020 at 04:05

Upload sample data failed - Style.Css Style Sheet missing

By Heino468 in WordPressBoutique, Feb 15, 2020 at 06:41

Hi,

I will close all your tickets.
If you need any help, please contact again to me. I will check for you
Hope that you will leave your best rating with your good comments via this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

Thank you so much!
Yame

 2

By: yame
5 year ago Feb 18, 2020 at 01:32

Unable to choose menu for headers

By XtremeCatalystXD in WordPressBoutique, Feb 16, 2020 at 07:15

Hi mate,

Pls provide me your admin account and take the screenshot for your issue. I would like to check in your site then will help you

Regards,
Yame

 1

By: yame
5 year ago Feb 17, 2020 at 04:07

How to see and work on demo 12 - cannot find it! Struggle with this site!

By Heino468 in WordPressBoutique, Feb 16, 2020 at 09:47

Your issue was solved so I will close this ticket.
For any helps, please contact again to me then I will check for you

Best regards,
Yame

 5

By: yame
5 year ago Feb 18, 2020 at 01:30

Header and footer have lost their colors

By SparkedInnovations in WordPressTechOne, Aug 15, 2019 at 02:20

We cannot check one by one all your tickets with all supports we did for you, mate. Everytime we always told you the changes and reminded you to do backup if you want to custom anything

We have a recommendation for you is that you should do backup (as I told ...

 28

By: yame
5 year ago Feb 21, 2020 at 02:04

Rev Slider is not activated, and WPBakery is not activated either

By XtremeCatalystXD in WordPressBoutique, Feb 18, 2020 at 12:53

Hi,

I see these plugins are being activated.
Or could you pls take the screenshot for this?

Regards,
Yame

 1

By: yame
5 year ago Feb 19, 2020 at 02:07

Problem with Variation Swatches for WooCommerce

By XtremeCatalystXD in WordPressBoutique, Feb 17, 2020 at 13:38

He found out the reason
It is because this plugin used the library of Slick Slider. Theme had this library already and the library (in plugin) was being inserted up

So he created Child theme and customized in order to not using the library on that plugin.
Pls check your site again then ...

 8

By: yame
5 year ago Feb 20, 2020 at 04:20

Installing supershop

By dbbd2020 in PrestashopSuperShop, Feb 18, 2020 at 17:44

Hi mate,

Could you please provide me your back end + ftp account of your site?
Then take the screenshot for your issue. Then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Feb 19, 2020 at 07:47

CSS for "best sellers" on home page breaks when using Variation Swatches for WooCommerce

By XtremeCatalystXD in WordPressBoutique, Feb 19, 2020 at 08:18

This issue was replied on your another ticket: https://support.kutethemes.net/topic/show-topic/67000

So I will close this one.

If you have any other issues, pls submit a new one then I will check for you.
Regards,
Yame

 2

By: yame
5 year ago Mar 3, 2020 at 02:00

Prestashop multi-shop

By Acteam-it in PrestashopSuperShop, Feb 20, 2020 at 14:17

Hi,

My coder is developing this feature. So if you need support, please provide me your back end + ftp account of your site.

My coder will check then help you.

Regards,
Yame

 1

By: yame
5 year ago Feb 21, 2020 at 09:46

Change OUR CATEGORIES icons

By Heino468 in WordPressBoutique, Feb 19, 2020 at 10:32

Excuse me, do you want me to upload the same icons with demo site for your site, don't you?

 3

By: yame
5 year ago Feb 21, 2020 at 09:55

Biolife theme extremely slow

By princip in HTML TemplatesBiolife, Feb 21, 2020 at 10:56

Currently you are not using my theme so my coder cannot check for you.
It is better if you can switch into my theme then my coder will take a look on your site. Thanks!

 2

By: yame
5 year ago Feb 25, 2020 at 04:05

Color of button

By thury82 in WordPressBoutique, Feb 22, 2020 at 21:10

Hi,

Could you please provide me your admin account?
Let my coder checks then he will give you the css code if needed.

Regards,
Yame

 1

By: yame
5 year ago Feb 24, 2020 at 03:03

Ovic: Icon Box does not display images

By AitorMarketing in WordPressBiolife, Jan 20, 2020 at 13:33

All your texts were translated. It might be because the cache: https://prnt.sc/r76fet , https://prnt.sc/r76fid
Pls check again your site.

 16

By: yame
5 year ago Feb 25, 2020 at 02:54

mobile version broken

By bombell in WordPressTechOne, Feb 25, 2020 at 07:23

Hi mate,

Could you please provide me your admin account? And take the screenshots for your issue. I will check faster

Awaiting your reply soon ...
Regards,
Yame

 1

By: yame
5 year ago Feb 26, 2020 at 01:37

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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