• Customer

    Plugins installation failure

    Posted by: Heino468 Feb 6, 2020 at 11:39 (5 year ago)
    hi there,

    need some help with the two attached pics. Not sure if I made a mistake during installation or i have to purchase a missing plugin. What can i do? Do i have to purchase the WooCommerce plugin? What else i can do? Appreciate your help. Thank you.

  • Customer

    Posted by: yame, Feb 7, 2020 at 02:21 (5 year ago)

    Hi mate,

    Excuse me, I don't see your attachment. You don't need to purchase the WooCommerce plugin if you don't want to get the update automatically.
    This plugin is included in theme package.
    Pls take the screenshot for your issue and provide me your admin + ftp account. I will check for you

    Regards,
    Yame
  • Customer

    Posted by: Heino468, Feb 7, 2020 at 13:59 (5 year ago)

    Hi there,

    ok. will send again the screenshot for a better understanding of my issues with the theme. Please check out the first three items which are Pinmap Builder, Product Bundle, and Responsive WPBakery. I am not sure if I need to purchse them or is the License Key included in this theme? Please advise
  • Customer

    Posted by: yame, Feb 9, 2020 at 06:09 (5 year ago)

    Ahh I see. Thanks
    For these, they mean that you should add the license keys or purchase the plugins to get your own keys.
    However, these plugins are developed from Kutethemes team, or we purchased the key to update for demo site.
    It does not affect to your site, don't worry. The key is just able to applied for only one domain and we used for demo site already. So if there is any update, we will update for demo site then our customers can update for their site later.
    In case if you want to get update automatically, you can purchase the key for your own. So one more time, don't worry for this. Just dismiss the warning then continue your work

    Regards,
    Yame
  • Manager

    Posted by: yame, Feb 18, 2020 at 01:33 (5 year ago)

    Hi,

    I will close all your tickets.
    If you need any help, please contact again to me. I will check for you
    Hope that you will leave your best rating with your good comments via this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139

    Thank you so much!
    Yame

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